Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 8
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-8 of 8 Reviews
Elke   –  
Germany DE
Visited: September 2024 Reviewed: Aug 23, 2025

Email Elke  |  35-50 years of age  |  Experience level: 2-5 safaris

Completely in good hands
5/5

As part of my trip planning, I contacted 16 travel agencies. I had a very specific idea for our group. As crazy as it sounds, this was my fifth trip to Tanzania and my fifth ascent of Kilimanjaro. Therefore I knew exactly what we wanted. After all the agencies had submitted quotes and after writing many emails to clarify all outstanding questions, only three of the agencies remained on our short list. Pumba Reisen was one of them. While William's quote wasn't the cheapest of the three, he was 100% committed to implementing our ideas and that’s why I chose him. There was no "That's not possible!", no "We don't offer that!” and no "That will cost hundreds of euros more!" to our planning inquiries. Instead, the answer was: "We'll look at all the ideas together and see what we can implement." And it worked. We were already satisfied before we arrived.
During the trip itself, we also felt the attention to detail and the outstanding service and felt completely in good hands. We had a fantastic team on the Kilimanjaro Mountain, an exciting safari and excellent accommodations at all stops.
And we were not the only ones having a great time. We had the impression that William also took good care of his team on site and that it was very pleasant to work with him. That was very important to us.
For my sixth trip to Tanzania, I will be once again trusting William and his agency, Pumba Reisen. I'm really looking forward to it! This is the first time I've chosen the same agency twice. I was and still am very impressed.

Astrid   –  
Germany DE
Visited: December 2022 Reviewed: Jul 4, 2025

Email Astrid  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect organisation, empathetic staff.
5/5

We felt priviledhed to fulfill two family dreams in one journey. Safari in the Tarangire National Park, Ngorongoro Crater and - even overnight - in the Serengeti was a splendid adventure with lots of animals and the Big Five. Absolutely untoppable was the hiking and climbing of Mount Kilimanjaro on a 8-day-tour. Our team was the most attentive and friendly team one can wish for. Nature is overwhelming and standing on top at su rise was one of the great moments in life. Even now, 2 years later, we still enjoy looking at our pictures and getting strength from the experience.

Sara   –  
Sweden SE
Visited: April 2025 Reviewed: Jul 2, 2025

Email Sara  |  20-35 years of age  |  Experience level: first safari

Caring and adventurous
5/5

Wonderful experience! Daniel did everything to make our safari the best as possible and a memory for life! Can recommend it to everyone :)

Madeleine   –  
Germany DE
Visited: October 2024 Reviewed: Jun 30, 2025

Email Madeleine  |  20-35 years of age  |  Experience level: first safari

wonderful time in Tanzania
5/5

Pumba Reisen created a customized itinerary for our safari (a round trip to four national parks + a swim at a beautiful, uncrowded spring) and then arranged everything we needed for a relaxing vacation in Zanzibar.
He took our preferred hotel into account, and everything went smoothly.
We were able to contact him at any time if we had any questions.

The safari was extremely well organized; the travel and the various accommodations were truly a great adventure.
It gave us the opportunity to get to know the country and its people better.

Many thanks to Willi and the Pumba Reisen team!

Daniela   –  
Germany DE
Visited: October 2024 Reviewed: Jun 30, 2025

Email Daniela  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Adventure
5/5

Willi and Daniel from Puma Reisen made our trip unforgettable. We visited the Ngorongoro Crater and Tarangire National Park, where we saw the Big Five and many other animals in their natural habitat. Everything was perfectly organized. Highly recommended!

Sebastian Haas   –  
Germany DE
Visited: February 2023 Reviewed: Jun 29, 2025

Email Sebastian Haas  |  35-50 years of age  |  Experience level: first safari

William Laizer is a very open- hearted and very well organized tanzania expert
5/5

The organization of our hike on the Lemosho Route to Uhuru Peak was simply fantastic from start to finish!
All the guides, porters, cooks, and Willi himself are very friendly and make sure you don't miss anything every day.
At every meal, there's an abundance of delicious food, including soups, meat, fried foods, salads, and fruit. And that's true from the first to the last camp.
Kudos to all the porters and guides, who even wake you up with coffee or tea and always pay attention to your health and well-being!
They monitor your blood oxygen levels as well as all the symptoms and well-being typical of high altitude.

We even had a lot of fun on the way there and back. We saw giraffes and zebras, and Willi constantly informed us about Tanzania's landscape, culture, and wildlife.
For all of us, the Kilimanjaro hike was an unforgettable highlight!

Many thanks to the entire team on the mountain, and especially William Laizer! :)

Schosch   –  
Germany DE
Visited: February 2025 Reviewed: Jun 29, 2025

Email Schosch  |  50-65 years of age  |  Experience level: first safari

A reliable good friend. 😍
5/5

It has been one of the greatest experiences of my life and Willi helped with fantastic Organisation and brillant Communication in english as well as in German.

Hampl Reinhard   –  
Germany DE
Visited: October 2020 Reviewed: Jun 29, 2025

Email Hampl Reinhard  |  50-65 years of age  |  Experience level: first safari

The best guide on Kilimandscharo
5/5

Perfekt organized trip to the kilimanjaro.top team and William did his best. The Tour was wonderful

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 8
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Pumba Reisen, not SafariBookings