VIEGA STAFF EXPEDITIONS IN THE OFFICE
Viega Expeditions
- Office In:
- Size:
- 5-10 employees (Founded in 2021)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ES
Email Elena | 35-50 years of age | Experience level: first safari
Excellent service and unforgettable experience
Our trip with Viega Expeditions was outstanding! James was a fantastic driver—professional, safe, and friendly throughout the journey. Roger from the agency providing clear communication, reliable arrangements. Everything ran smoothly, and we felt well cared for from start to finish. Highly recommend this team for a stress-free and enjoyable adventure!
US
Email Mubeen Ahmed | 20-35 years of age | Experience level: first safari
Super responsive and friendly but too small to have a strong structure
Things we loved - First of all, the process to book was easy and not too complicated. Our driver, Charles, was super friendly and was not weird at all. The lodge they booked for us was amazing as well and the game drives were smooth in the car. We loved our own private experience as it was me, my wife, and one of our friend.
Things we did not approve of - Although we had a lot of fun and going with Viega was relatively cheaper than others, we did not get everything we paid for. There were 3 game drives as part of our 4-day package and we only got 2. We got there 2 hours late than what was estimated when Rogers talked to us before our trip, but it was not on us since we left at exactly 7am as per schedule. I did bring this up IN DETAIL with Rogers and the driver, but we weren't really given anything back other than an apology and a free trip to the giraffe feeding center (which is not even 15% cost of a one day of game drive).
We also spent almost 4 hours trying to find a Rhino day 2 (which we were told AFTER that there are only 2). Annnd ended up wasting another 2 hours trying to fix the bumper at the rangers station...but we brushed that off
Feedback for Viega - Rogers did spend almost a day with us when we got back to apologize and listen, but some sort of money back is what anyone would prefer. Because as per the package and Rogers, it was almost $200 per day for a park entrance fee ($600 total for us that we feel like was not compensated). Apparently this was brought up to their Boss, Jared, but looks like he didn't care to take accountability either.
Some direct feedback below:
- Yes they are small from an operational perspective, but they need to have open line of communication between their drivers.
- Rogers is efficient but needs to understand time difference of where his clients are based, because he was and still calls me after midnight or when I am at work
- If something happens where money is involved and a client is not happy, the Director needs to jump in and take responsibility
If you have made this far, I could have given less than 3 starts here but I don't want to hurt a small business. Hopefully this detailed feedback helps them become better.
ES
Email Lorena | 35-50 years of age | Experience level: first safari
Unforgettable Private Safari experience in Kenya- Exceptional Service
Our private safari in Kenya was beyond expectations. From the start, Roger at the office was attentive, regularly checking in to ensure everything ran smoothly and that we were comfortable. Our driver, James, made the entire journey exceptional — flexible with the route, and always accommodating to our needs. He was not just a driver but also a guide, sharing valuable insights about Kenya, its culture, and wildlife. We truly appreciated the balance of professionalism and warmth from both Roger and James. Every park we visited offered a new adventure, and thanks to their care and expertise, we felt supported and well taken care of at every step. This was an unforgettable experience, and we highly recommend this company for anyone looking to explore Kenya in a personal and authentic way.
Asante Sana to James and Roger for making this trip for us and exceptional experience!
JP
Email Megumi | 35-50 years of age | Experience level: first safari
Flexible and friendly
In our limited planning process Rodgers was very prompt in response with any questions. Also flexible trying to make the trip to fit our preference and requests like no other agency. Finally the price was appealing and we decided to go with them.
Safari was fun, accommodations they booked for us were all good, the guide Charls was responsible man and keen to our needs who we were comfortable to be with for whole 6 days. We are content of the trip.
JP
Email Gauthier | 35-50 years of age | Experience level: first safari
Flexible, easy, good communication
We took Viega expeditions because they were flexible in the planning, reacting quickly, good in communication and price competitive. Everything well went before, during and after our trip. Small agency with a friendly approach. Special thanks to our driver: Charles
An Amazing Trip!
The booking process was intense with pressure to lock things in a pay the deposit quickly but that was not unique to Viega. Rodgers was very responsive and provided several itinerary options for us to consider. The quote was competitive and the accommodation options Rodgers suggested all looked good.
Despite being nervous about paying the deposit and the balance on arrival in Kenya, the trip itself made up for any reservations. Everything from the vehicle to the driver and the accommodations met or exceeded expectations and it was truly an unforgettable experience.
Email Megan | 35-50 years of age | Experience level: first safari
Great communication and a highly memorable family safari
We had a fantastic time on the 6 day family safari organized by Viega Expeditions.
The process of finding a tour operator and booking the trip was quite daunting, but I chose Viega because of the great communication from Rodgers from the time of initial contact right through the process.
He answered our many questions about the tour and the company and kept in regular contact as our bookings at the various lodges and camps were confirmed.
We were very happy with all of the accommodation options that Viega suggested and experienced a good mix of lodges and tented camps well suited to a family stay.
We were even more happy with our guide, Charles who was great company, an outstanding game spotter and a wealth of knowledge on all of the amazing wildlife we saw. He was very organized in terms of confirming daily plans and itineraries and made sure we had ample time to fully explore the three parks that we visited.
Rogers from Viega was also in daily contact during our trip to make sure everything was going well and that there was nothing we needed.
We’re very glad we overcame our initial reservations about booking with Viega due to the limited numbers of previous reviews we had to go on and will be taking home amazing memories, photos and recommendations for others to visit Kenya!
AE
Email Fernandes | 35-50 years of age | Experience level: 2-5 safaris
really good communication
The trip was phenomenal, the guide was the best ever! The hotels and hot air balloon were the best. The only hiccup was the itinerary needed some adjustments as a last day game drive wasn't allowed, although it was offered.
AE
Email Kuntal | 50-65 years of age | Experience level: first safari
Our Unforgettable First Safari: A Family Adventure in Africa
As a family of four adults, our recent trip marked our very first adventure to the African continent, and it was truly an incredible experience.
Booking with Safari.com
We found Safari.com to be an incredibly efficient and user-friendly platform for planning our safari. It offers a wide array of destinations and tour operators, and the standardized format for comparing options made our decision-making process much easier.
Viega Expeditions: Our chosen tour operator was excellent. They were quick to provide quotes and highly responsive to all our questions. We especially appreciated how they customized the tour to fit our preferred accommodations. They also offered valuable guidance on our hotel stay in Nairobi, visa requirements, things to carry and, importantly for us, they eased our concerns about the availability of vegan/vegetarian food throughout the trip.
The 'Land Cruiser' provided for our game drives was in good condition. Our guide and driver, a Masai person, was not only polite and knowledgeable but also had an uncanny ability to take us to all the best game viewing locations.
A Hiccup:
The only significant issue we encountered was an unexpected request from Viega Expeditions for an approximate 10% price increase after we had paid our advance payment. While this was eventually settled for a lesser amount, it was a moment of concern. To avoid any potential misunderstandings any tour operators, we strongly recommend getting all seemingly obvious and minor details clarified and documented in the final proposal.
Overall Experience
Despite that small issue, our overall safari experience was magnificent, thanks to the genuinely helpful people we encountered along the way. The hospitality at all the camps we stayed in – Masai Mara and Amboseli - and even Naivasha was consistently outstanding.
Email Ephy | 20-35 years of age | Experience level: first safari
The tour operator is a highly intelligent person who gives nice and memorable services
I understand that no one can predict how a Safari will go, but this one was amazing. And our guide Yusuph was so fantastic. He was attentive to our needs, fun to talk with and knew so much about the parks and the animals. We just adored him. Our accommodations were 1st class and we had an amazing experience.