Bushbaby Calls Team
Bush Baby Calls
- Office In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- HATAB, BOGA & Botswana Tourism Organisation
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $80 to $300 per person per day (USD, excl. int'l flights)
Reviews
Email Doreen Matthews | 35-50 years of age | Experience level: first safari
Botswana 10 Days safari trip that brought us surprises all the way
In all the numerous safari operators we contacted ,we selected Bush Baby calls.We were a group of four friends,we made a really good selection.Bush Baby Calls responded very well and made the itenerary as we requested and wanted.And the prices are good and reasonable.They also assigned a very good guide Costa for us.The trip was organized well and smooth.good delicious meals prepared on the fire by our chef KT was the best freshly cooked meals all of the tour.We learned a lot from Costa,birds,animals,trees and many other things.The trip was a real breath taker experience.
Email Sibonga Mbele | 35-50 years of age | Experience level: 2-5 safaris
Amazing safari from start to finish
We did two different game drives in a day at Bushbaby Calls and each game drive was better than the next one even while we were there we stayed well,the cmpsite set up was good,the catering was upper scale,water and the etam was great
Great bush baby and team see you again in future.
Email Carlos Morris Heinz | 50-65 years of age | Experience level: 2-5 safaris
Excellent amazing safari experience
We worked with Bush Baby Calls with MG to book for a 7 days tour in the Okavango Delta,Chobe National Park,savuti and a day trip to victoria falls on the Zimbabwe,we had an amazing experience,our Guide comfort and the chefs were so amazing,the food prepared freshly on the fire by Evelyn were very nice and fresh,thank you very much Bush Baby Crew,
FR
Email Yazid | 35-50 years of age | Experience level: over 5 safaris
Perfect!
Very good organization, professional and very experienced drivers, cook worthy of a great chef. I absolutely recommend.
IL
Email EF | 50-65 years of age | Experience level: first safari
Very well organized
Educated, knowledgeable, experienced, and highly motivated guide.
High quality camping facilities including full meals ( even gluten and lactose free as requested), restrooms and a shower.
Highly friendly staff.
NL
Email EW | 50-65 years of age | Experience level: 2-5 safaris
Worst customer service ever with too many lies.
Four years ago we did make a gamedrive on our own in Moremi N.P. Unfortunately we got stuck and so we decided in 2018 to go again, but now we did book a “professional” gamedrive. Not cheap, but we really wanted to see the park this time.
Unfortunately we did get disappointed again. In a very uncomfortable car and an incompetent guide we did not see what we wanted to see. The guide did not know his way around and lucky enough we had still the map of 2 years ago, otherwise we had to spend the night in the park for he could not find the exit. He was alo unable to find the Black Pool. So sad, because other guides did see some lions there. During the day we saw that nothing did work on the dashboard of the car and that the tires he no profile at all. Because the guide could not find the exit we left the park too late and therfore he drove too fast and if we had not seen a big whole in the road we would have ended up in hosptal. But the emergency stop he had to make because of this, was the end of the car as well. Gladly another car picked us up after a while and did bring us back to Maun.
Of course we did complain and the result was that we should get a refund and than the misery started. Because I am working in travelbusiness I did not go on the internet with this story, to give Bush Baby Call the opportunity to solve this issue in the proper way. He promised to refund us and that was ok with us inspite of our disappointment missing Moremi again. But now after 1,5 years we run out of patience and are really finished with all the lies he told us. A few examples of his OWN MAILS he did send to us:
04-01-2019 You have to check your account in about 7working days i have sent the money this morning
01-06-2019 As for us we will pay your whole amount within this month
16-12-2019 you dont have to make a bad review over $300,00. It will be unfair and you know it.I will send the funds to you.
30-12-2019 I will forward the money when i get back from holidays
02-01-2020 I am going to transfer the money on or before the 30 January 2020
31-01-2020 Can you kindly refresh me with the account details,i seem to have misplaced them,just came back from east africa,i want to forward the refund
04-02-2020 I will definitely send you the proof, i am doing a cheaper transfer method so i will send the proof once it is initiated, please let us finish this transfer,
13-02-2020 Hope this email finds you well, i will make a follow up when i get back to Maun from the safari, i had hoped u have already received it i will also forward the proof.
15-02-2020 I will be back on thursday, i will straight away go to the bank to find out and send proof.
20-02-2020 as far as i am concerned i am not refusing to send you your refund
And many more of these lies. We gave the owner enough time (1,5 years), but now we think the world should now what a lier this person is. Our advice: don’t book here. I think something can go wrong everywhere, but it is so important to solve the issue properly and he failed dramatically.
And many more of these lies. We gave the owner enough time (1,5 year), but now we think the world should know what a lier this person is.
FI
Email Alex and Sinikka | 50-65 years of age | Experience level: over 5 safaris
Very accommodating and always available to assist at all times so as to give you the best experience
Best value for money. Always thriving to leave you satisfied at all times. I Will recommend all my friends and colleagues to use this tour operator when visiting Maun.
Email Michael | 35-50 years of age | Experience level: 2-5 safaris
Terrible touroperator!!
We contacted this tour operator for a 3 day safari in Chobe and it was a real disaster. The 4x4 was in terrible condition and left us stranded several times; camping tents were awful and super old. An experience to forget.
ES
Email Jonay | 35-50 years of age | Experience level: over 5 safaris
A Nightmare in Botswana
We spent last year 12 days with MG and his team and our experience was really bad. We had to pay the entrance to chobe and the manager MG never paid to us. Our driver didn´t found our camp in Khwai and we had to sleep in a local cottage. The guide was estressed all time and our camp in Kalahari desert was diferente that the camp for which we have paid. A total disaster of company!!
FR
Email PETIT | 65+ years of age | Experience level: 2-5 safaris
Very good experience thanks to the driver and guides, poor concerning the organisation and camp
Our experience with Bushbaby call has generally been good thanks to the wonderful guide driver Messe who knows perfectly the parks and tracks to follow near the animals, thanks to him who was for us a permanent ray of sunshine, always at the listen, kind and interesting, we will never forget the wonderful moments spent with him. The other two people who looked after us were also perfect and the cook was very knowledgeable.
On the other hand, there is much to complain about the organization of the trip. We took the BBC taxi, he drove us to the border, we were cared for by a charming young woman who had to make the connection with cars and staff, we waited in vain for the boat to the meal and the cruise that never came to get us, we had thanks to the young woman was able to embark on another boat that hosted us and gave us a very pleasant time and we shared the meal of tourists on board . On our return we waited a long time for the cars
The camp proposed was summary, one of the beds could not be used because dangerous (part had been forgotten) one could say "Wild camp" whereas we had reserved in comfortable lodges and that the person in charge of BBC had told us we provide the equivalent. Fortunately we kept one of them which allowed us to sleep well, restore and wash ... a real pleasure in Mogothlo that we had paid before and accomodations for our guide. On the other hand, we had no problem rectifying the bill which included an undue performance and we spent a wonderful day in mokoro with our friends ...
We had left a tip for the mokoro staff that was not paid to the recipients when the tour took place, so we poured it a second time ...
I think that BBC is an agency that has to make a lot of progress to offer the best services and that the staff that accompanies the tourists has been perfect for us.