Safari Dreams, Real Adventures
Mimsoft Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2022)
- Member Of:
- Kenya Tourism Regulatory Authority & Kenya Association of Tour Operators(KATO)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $75 to $250 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
AE
Email Mohit Bhargava | 35-50 years of age | Experience level: first safari
Detailed and reliable
Our Kenya safari with Mimsoft Safari was an unforgettable experience. A big thank you to Steve for the smooth planning and to our amazing guide Phillip, whose knowledge and care helped us spot the Big Five and enjoy every safari drive to the fullest.
Our stay at Mara Sopa Lodge in Masai Mara was excellent, while Lake Nakuru was beautiful but the lodge didn’t quite match the Mara experience. Overall, a fantastic trip filled with incredible wildlife, memories, and moments we’ll cherish forever.
Email Amy | 50-65 years of age | Experience level: over 5 safaris
Extremely Disappointing Safari Experience, Would Not Recommend
Unfortunately, our experience with this company was deeply disappointing. From the start, the service fell far short of what we paid for. Our guide, Isiah, consistently did the bare minimum and showed little interest in providing quality experience.
In Tsavo, he spent much of the time on personal phone calls and speeding through the park, even when wildlife was visible. He rarely attempted to spot animals, and when we asked him to stop, he did so briefly, sometimes even driving off while we were still standing to take photos. Questions were ignored or answered incorrectly, and his overall knowledge seemed limited.
Amboseli was worse. After only 1 hour and 45 minutes in the park, he decided, without consulting us, to head back to Nairobi. Not only did we miss time in the park, his decision to leave early put us so far ahead of schedule we also missed the prepaid lunch. On the way back, we were left waiting in the vehicle twice, once for him to have an extended coffee break and then several minutes while he shopped for personal groceries from roadside vendors. While he was out of the vehicle, we experienced aggressive harassment and uncomfortable confrontations.
When I raised concerns with the company, the response was dismissive and offered no real solution. The last two days were more of the same: distracted by his phone, ignoring wildlife, and even discussing letting strangers join our private tour, something we paid extra to avoid.
Thankfully, the second week with a different company and team was a stark contrast: professional, passionate, and truly representative of Kenyan hospitality.
Sadly, Mimsoft Safaris failed to deliver what was promised and missed an opportunity to make things right. Based on this experience, I cannot recommend their services.
Reply from Mimsoft Safaris
Posted on Jan 7, 2026Hello Amy,
We respect divergent opinions and welcome feedback; however, we also believe that feedback should be sincere, balanced, and factual. While safaris can at times be challenging and not every expectation may be fully met, it is equally important to highlight the positive aspects of the experience, as this reflects the genuineness of the feedback provided.
We would also like to clearly clarify that on a private safari, no strangers can join your safari whatsoever. During game drives, guides often communicate with one another via radio calls to share wildlife sightings and improve the overall experience for guests. Unfortunately, this was misunderstood as strangers joining your safari, and the radio communication itself was also raised as a concern. We respectfully note that such communication is a normal and essential part of a guide’s work and is intended solely to enhance wildlife sightings for your benefit.
During the safari, your cooperation was essential. For instance, after every game drive, our guide would ask what time you were comfortable starting the next activity, including early morning departures. You expressed discomfort with this, feeling it infringed on your privacy. Nevertheless, we respected your preferences throughout, as our clients’ comfort and choices remain our top priority.
Our guide, Isaiah, is highly experienced, with over 10 years in the tourism industry. His knowledge and professionalism are well recognized, and many guests can attest to the quality of service he consistently delivers.
We believe in maintaining integrity when evaluating others and the services offered. Constructive and unbiased feedback helps us identify areas for improvement, whereas biased feedback does not assist in addressing gaps or enhancing service delivery.
We are grateful for your time and the trust you placed in us. It was a pleasure having you as our guest, and we wish you all the best in your future endeavors.
Yours sincerely,
Mimsoft Safaris
IT
Email Anna | 20-35 years of age | Experience level: first safari
Kindness and available
We booked through Mimsoft Safari in March 2025 for December 2025. Steve was always available and he answered at all our questions in a very quick time. We had Chombo as driver and guide and he was very professional. He know everything about anime and he has a view as an eagle, can see animals from very far. He was very available during all the tour. We did a 3 days safari in Tsavo West, Amboseli and Tsavo East. We saw lots of animals and when we were very sad for not seeing lions here we are that lions appears to us in Tsavo East thanks to Chomb and the radio that advise us of their presence. It was so beautiful Amboseli that doing a day more there would be better. Also everything perfect with lodges. Kibo in Amboseli was the best, AMAZING.
NO
Email Elias | 20-35 years of age | Experience level: first safari
Kind and proffesional tour operator
Had a wonderfull experience with Mimsoft Safaris! The trip was perfect and we got to see a lot of different animals from a very close view and a beatiful nature! The customer service was top notch at the camp and our tour guide was very kind and professional! Highly recommend Mimosoft Safari
NO
Email Erik | 20-35 years of age | Experience level: first safari
A truly top notch safari operator that exceeded every expectation from start to finish
We had an amazing safari experience! Communication was clear and quick from the start, everything was perfectly organized, and our driver was fantastic, friendly, and knowledgeable. The service, reliability, and value for money were excellent. We couldn’t have asked for a better trip and highly recommend this tour operator
IT
Email Arabella | 20-35 years of age | Experience level: first safari
Super helpful, funny and kind, Izaya was so helpful and told us about everything we needed to know
It was amazing! We saw every animal imaginable, and our tour guide Izaya was incredibly helpful! If we had any question he knew exactly how to answer then! We did a 1 week safari trip and it was incredible would definitely recommend
BE
Email Anouk | 50-65 years of age | Experience level: 2-5 safaris
Flexible and professional support
We enjoyed our safari in Masai Mara a lot and were taken good care of by our guide Isaiah. He even proposed to wait while we did a small boattrip in Naivasha to drop us off afterwards at our next accomodation.
Arranging the trip in advance was also made very easy with te support of Steve, who answered all our questions and was flexible enough to make changes on the itinerary while we were in the progress of updating our full Kenia trip.
VU
Email Barry | 50-65 years of age | Experience level: first safari
Driver/Guide was superb
Very friendly and accommodating team. The vehicle was clean and well kept.
The driver/guide was superb and always managed to position us it the best sport for viewing the wildlife. Great.
Email Tee | 35-50 years of age | Experience level: first safari
Great accommodations and driver
Titus was an excellent driver and got us around safely. The accommodations were all great. A lot of travel time between destinations but most of that is just Kenyan roads, once in the parks it was magical
Email Sellah | 35-50 years of age | Experience level: 2-5 safaris
Excellent
We had the most incredible 5-day safari with Mimsoft Safaris! From start to finish, everything was so well organized and beyond our expectations.
Steve, who coordinated our trip, was absolutely fantastic – always prompt, professional, and patient with all our questions. He made the planning process seamless and stress-free.
Our safari guide, Ken, was equally outstanding. He was knowledgeable, efficient, and ensured we had the best possible experience. Thanks to his expertise, we were able to see so many animals up close – truly unforgettable moments we’ll cherish forever.
Our itinerary covered Amboseli, Lake Naivasha, and the Maasai Mara, and each destination offered something unique and breathtaking. The accommodations throughout were wonderful – comfortable, scenic, and the perfect way to unwind after exciting game drives.
As a couple visiting from Australia, this safari was magical, and we couldn’t recommend Mimsoft Safaris more highly. If you’re considering a safari in Kenya, look no further – you’ll be in excellent hands with Steve and Ken.
