Our Directors standing infront of our offices.
The Shuttle Hospitality
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Uganda Tourism Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $400 to $1,500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IL
Email Chana Yagil | 65+ years of age | Experience level: 2-5 safaris
One of the best organized tours we have experienced.
Our tour for a couple in their seventies was organized to the letter according to our requests. Everything was well handled and went according to the plan. Bob was closely involved while planning our trip and especially during when we were on the road. The vehicle was comfortable enough considering the bad roads. Richard, the guide/driver was professional and very friendly and always attentive to our needs and requests. The success of our Gorilla and chimpanzee adventure is mainly attributed to the excellent organization of Shuttle Hospitality.
IL
Email Yoram and Chana | 65+ years of age | Experience level: 2-5 safaris
Excellent tour operator who met all his commitments
Our aim was to travel to Uganda and specifically see Gorillas and Chimpanzees in their natural surroundings. We contacted several tour operators. Shuttle Hospitality was the most responsive and provided us with an custom-prepared itinerary that fully met our requests and needs. The flexibility of the tour operator was remarkable. We finally booked a 6 day tour which included reception at Entebbe airport, flights to Bwindi Impenetrable National Park and to Kibale National Park , reservations at excellent high level local lodges, local transportation at each site and reservation with the local authorities for the visits within the National Parks. The tour operator kept in touch with us throughout the tour and took care of all our needs. The driver/guide at both sites (same driver who drove from site while we flew) was truly excellent. The cars put at our disposal were first class. The tour was costly, but certainly worth its value. Shuttle Hospitality proved to be highly reliable and the correct choice. We recommend it highly to anyone planning a visit to Uganda..
Email Jim Jaeckel | 65+ years of age | Experience level: first safari
Exceptional Service and Friendly, Responsive Guide
Our experience with The Shuttle Hospitality was exceptional. The experience was beyond our expectations! My wife & I have traveled extensively over the last 13 years but had yet to be to Africa and were unsure of how to spend this time. My wife worked with Bob from TSH to plan our trip to meet our desires, level of accommodations and length of stay. He did a great job planning this trip, and was very responsive answering questions and providing details as the trip date approached. We felt ready to travel when we left. TSH met us at the Entebbe airport upon our (late night) arrival and helped us complete the Visa process, get us to the hotel and coordinate details for the next day.
Our guide Francis was exceptional as well. Super personable, knowledgeable and seemed to know the other guides, hotel staff and people in general everywhere we went. We came to value this as he communicated with others and managed to find all of the animals we wanted to see. We also wanted to learn about the people of Uganda and culture, and Francis was a wealth of knowledge and gave us the community engagement we were looking for. We loved talking with the people.
TSH covered every detail associated with our trip, including booking an unplanned day room in Entebbe to help with our late departure (12:05am) at the end of our trip. They really made every effort to insure we were taken care of along the way. We have not experienced this level of attention from a tour company in the past. The end result was an outstanding trip full of great memories and pictures. I highly recommend this company!
IL
Email Ron Nitzan | 65+ years of age | Experience level: first safari
Always responsive, plans according to customer's wishes
Bob was a great guy to work with. always attentive, helps with planning and customizing according to what we were interested to do and see.
Francis was our guide in Uganda, always planning and coordinating our activities well ahead. all went smoothly. Francis is a very friendly person and a great companion. In Rwanda we had Sam as our guide. again, a friendly guy, a great companion for discussions, all was coordinated and went smoothly. Great companions for a very exciting and interesting adventure.
Email Avrohom Weitzner | 20-35 years of age | Experience level: over 5 safaris
Amazing Full Service
I’ve been on over 10 safaris and I fully recommend the shuttle hospitality. From start to finish they took care of me with every aspect running smooth.
For starters Bob was in constant contact making sure everything is set to my liking. Booking a safari from 10000 miles away and not knowing what’s going on I have to say that communication is key and The shuttle really comes through.
They are completely trustworthy.
Bob set up everything from transportation to lodges to activities to meals without me having to worry about a single thing from the moment I arrived until drop off at the airport. Not to mention he even picked me up from all the way from Rwanda and took me through the border crossing just because my flight plan was easier that way.
The guide was excellent and knowledgeable which makes all the difference. They also provided proper safari jeeps despite being in Uganda not like some operators who opt for a horrible tourist minivan.
Overall I cannot recommend them enough. If you want to see gorillas and need arrangements in Uganda definitely go with The Shuttle. I also recommend sticking to Uganda. Bwindi is mix nicer for gorilla than Rwanda.
WONDERFUL UGANDA EXPERIENCE
My tour operator, Bob Nankunda, dud a WONDERFUL job organizing my Uganda Safari and was well take care if by loan guide, Joan. Murchison alls was fabulous, the game drive and boat trips perfect. Ny only disappointment was that I arrived the day after tow national election, the internet had been turned off since 4 days before I arrived of a Friday and not expected to be turned back on until the following Monday,. Luckily when I woke up Sunday morning the internet was up and running. Understand Shuttle Hospitality had no control over this, Because of the political upheaval in Kmpala, my visit to the Ghetto Kids compound, (kids that appeared on America's Got Talent was canceled and a big disappointment, but this had nothing to do with Shuttle Hospitality wonderful work. Just means I will have to rerurn to Uganda again under their supervision. Thanks for everything. The Rhinoceros Sanctuary visit on the way to Murchison Falls was outstanding. xoxoxox
Plans and Guides Were Exceptional
From the moment we landed until our departure, The Shuttle orchestrated every moment. As a party of three, we felt we had a private, customized experience that went far beyond our expectations. Bob, the tour planner, and Francis, the incredible guide, were 5 star!
DE
Email Thorsten | 35-50 years of age | Experience level: 2-5 safaris
Well organized, very friendly and extraordinary helpful - highly recommended 5 days trip
We had an excellent experience with The Shuttle Hospitality during our private five days trip in Uganda and can wholeheartedly recommend them.
From the very first contact with the owner of the company Bob the communication was clear, very fast, and professional - even of the short timing of the booking he made everything possible. Our itinerary of "only" five days was as we wished packed with different activities and different places. This help us to see even in a very short time a lot of Uganda and the beauty of it (nature, people/culture and wildlife).
The quality of the "on-ground" organization was also perfect. Transfers were always on time, the vehicle was comfortable and well maintained, and we always felt safe – even on long drives. Our guide Francis was not only very experienced and knowledgeable about the country, wildlife, and local culture, well connected to other people/guides but also genuinely friendly and attentive. He adapted the pace to our needs and made sure we felt comfortable at all times. He might be also one of the fasted drivers in Uganda (no reckless driving) which was the reason why we had the possability to do a lot of activities in a very short time.
Highlights like Bwindi Impenetrable National Park (gorilla trekking & batwa trail), Queen Elizabeth National Park (Safari & boat ride), Kibale Forest (chimpanzee trekking & community walk), and Lake Bunyonyi were seamlessly connected, without unnecessary repetition. During the two game drives helped Francis network and his knowledge of the places to see three times a leopard, (the treeclimbing) lion(s) and other wildlife. Accommodations were well chosen, clean, and beautifully/nearly located, often with great views.
We also appreciated how transparent and honest The Shuttle Hospitality was – no overpromising, no hidden costs, and realistic advice about what is worth doing and what isn’t. This made the entire trip feel very trustworthy and relaxed.
Overall, The Shuttle Hospitality delivered a highly professional yet personal travel experience, and we would not hesitate to book with them again or recommend them to anyone planning a trip to Uganda or the region.
Thank you for an unforgettable journey!
LV
Email Viktors Grabecs | 50-65 years of age | Experience level: first safari
Reliable and responsive tour operator
An unforgettable safari in Uganda! Everything was perfectly organised, and our guide Richard was outstanding: professional, knowledgeable, friendly, and attentive. Highly recommend this tour operator and its manager Bob - very encouraging, interested and proactive in just the right way!
Email Tina | 65+ years of age | Experience level: 2-5 safaris
Exceded Our Expectations
Thank you Bob for the fabulous time we had on our trip that we booked with Shuttle Hospitality. It far exceeded our expectations. The Mahogany Springs Lodge was superb and the staff there was so helpful and attentive to all of our needs. We were given a luxury suite which was truly amazing and totally unexpected.
I can’t say enough positive things about Francis. He was so kind, efficient, helpful, thoughtful and always willing to assist with anything we needed. He even gave us his jacket to wear when we were freezing cold and wet after the gorilla trek in pouring cold rain! That made all the difference in our comfort during the 2 hour ride back to the lodge after the trek. He is a kind man as well as a great driver on treacherous roads.
I would highly recommend The Shuttle Hospitality to anyone interested in booking an amazing experience in Uganda.
Sincerely,
Tina