Reviews
Email Eric Gracyalny | 50-65 years of age | Experience level: first safari
Almost Perfect
Africa Horizon Safaris was an absolute pleasure to work with as they arranged our recent gorilla and monkey trekking adventures in Volcanoes National Park. Communication was excellent, keeping us apprised exactly what we were getting, when our payments were needed to be made, and successful acquisition of the permits. Our guide/driver also kept us well informed as to what we were doing and when and where we needed to be the next morning.
During the morning shuffle prior to treks, the guide stayed with us and pointed us in the right direction. The only negative, was that it seemed our guide was a little inexperienced as a driver and couldn't manage to engage the 4WD on the vehicle, which is definitely necessary at certain points. So one of the other vehicles in our group had to come back for us and give us a lift. It did not impact our day at all, other than a small inconvenience to switch vehicles for last 5 minutes of the journey. The driver was honestly the nicest person in the world, but just a little green. We have no doubt he will be excellent with some more experience.
The Five Volcanoes Hotel that they used for lodging was absolutely phenomenal. The post trek foot massages and cleaning of our boots, poles and gators were very, very welcome. Food options were perhaps a little limited, but everything was delicious and of high quality. Rooms were enormous, palatial really and very calming. We only spent one night, but it is a place you could spend days at comfortably. Beds were a bit squeaky to think of it.
All in all, a very memorable experience, capably handled by Africa Horizon Safaris. We would not hesitate to use them again in the future, perhaps for an Akagera safari? Who knows!
Email Kristen Mutter | 20-35 years of age | Experience level: over 5 safaris
A day trip to Ngamba island
This was a wonderful tour. We saw the chimpanzees, watched them play. It was a day well spent. Thank you to Jacqueline and the professional guides.
Email Yonah Dokarker | 35-50 years of age | Experience level: 2-5 safaris
Very swift
We took a one day trip to Ngamba island as a group. It was on short notice but was well executed. Thanks to the team led by Jacqueline and the guides, Geoffrey and John.
Email Benjamin Byarugaba | 35-50 years of age | Experience level: first safari
Honest and understanding
We enjoyed our trip, the guide (Drake) was very understanding and he seemed genuinely happy to be with us, his commentry on different aspects og the journey, insights into the attractions and activities was very useful. He was accomodative of our schedule and situation as the trip progressed and the fact that he also appeared to enjoy the activities was great.
ES
Email JL | 50-65 years of age | Experience level: over 5 safaris
2 day Safari to Murchison Falls
Fantastic 2‑day safari to Murchison Falls! Everything was perfectly organized from start to finish. Driver and guide, Drake, was exceptional, professional, knowledgeable, always available, and truly attentive. Thanks to his dedication, we enjoyed wonderful moments, unforgettable views, and great experiences that made the trip truly special.