Reviews

Sort By: Date Most Helpful Rating 11-20 of 34 Reviews
John   –  
Ireland IE
Visited: July 2018 Reviewed: Jul 28, 2018

Email John  |  50-65 years of age  |  Experience level: first safari

Great first experience of a safari.
4/5

Initial contact & general communications - strong, lots of emails and phone calls to ensure our trip was well organised.
Trip was well structured. Guide gave excellent service finding animals. explaining about different animals, tracking, local culture. He worked very hard, maximising the time on game drive. Lots of fun with him!
Camp location was wonderful - overlooking river where we saw Hippo, Elephant, Giraffe, lots of birdlife.
Comfort was basic but this was fully explained to us in advance. Food was good.
I would recommend this company and team strongly

Janeiie Brewecker   –  
United Kingdom UK
Visited: August 2017 Reviewed: Feb 2, 2018

Email Janeiie Brewecker  |  35-50 years of age  |  Experience level: first safari

awaresome safari experience
5/5

in August 30- 12 sepetember we had a safari,from Okavango delta by mokoro to savuti with a safari open vehicle,we had an awaresome experience,it was breath taking,the guide, the chef,the mokoro operators,every thing was super.j

Jette   –  
Denmark DK
Visited: January 2018 Reviewed: Jan 23, 2018

Email Jette  |  35-50 years of age  |  Experience level: first safari

It was a wonderfull and unique experience
5/5

Everything went smoothly before and during the safari. The guide was good and the food was excellent.

Dilian and Grace   –  
Namibia NA
Visited: November 2017 Reviewed: Jan 18, 2018

Email Dilian and Grace  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional Bush Baby Experience safaris
5/5


My Wife and I, plus 5 other friends, undertook an 12 days Bush Baby Tour in mid-November 2017 - starting from Maun and ending at Victoria Falls,from the very start of the many, communications, each and every one was answered promptly and on time by MG. The camping set up exceeded expectations. As seasoned campers we were delighted with our set up. Bed and en suite with hot water supplied each night - luxury. At the end of each day of game tracking what a sight it was to come into camp to find the campfire burning and Ben and Kilos waiting to welcome us and, whilst reliving the wonders of the day, the delicious aromas of campfire cooking.
Our guide, Captain, was exceptional - what a wonderful understanding and love of nature he has. We saw 120 species of birds and 30 species of animals - the most exciting highlight was seeing the rhino however seeing a pack of 14 wild dogs made it even more fun.
I must not forget the support crew who cooked, boiled water and packed up our tents every two or three days and had every thing set up and ready at each new camp - very professional.
highlights were the Mokoro trip through the lily pads of the Okavango swamp, skirting snorting hippos, sighting beautiful birds and the silence of it all. Then the unexpected brunch set up under a giant baobab tree with giraffe and impala serving as a backdrop. But then when the elephants ambled past our camp - what a thrill to see these giants from ground level. Well I guess every day was a highlight.
The transfers between Botswana and Zimbabwe were spot on and the 'smoke that roars', the Vic Falls.
Five stars to MG and his team

Mary Cruz   –  
Spain ES
Visited: October 2017 Reviewed: Dec 26, 2017

Email Mary Cruz  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Mary Cruz and not that of SafariBookings.
The worst experience of my life in Africa !!
1/5

An authentic deception. I felt cheated by this company. It was my first safari in Africa and had a lot of illusion but the bad management and planning of this company did that our safari was turning into a nightmare. The manager of this company was called Mogakolodi Serumola. An authentic disaster. He never faced the consequences opposite to the quantity of problems that we had: it gave to us a torn land cruiser and left wire drawing us in the desert of the Kalahari for hours. It took us show restraint, breakfasts and dinners that were included in the trip. It gave to us camps that were not the approved ones (some without water). It took us games drives in spite of having paid them. It made pay the income to a companion to the park Chobe because he said to us that it forgot to do it and to never return the money to us. But the worse thing happened in Khwai where his driver left wire drawing us in the middle of the night in the sheet and we had to sleep in the hut of a few ladies since it was not capable of finding our camp.
An authentic shame the management of this person.

Javi Rodriguez   –  
Spain ES
Visited: October 2017 Reviewed: Dec 24, 2017

Email Javi Rodriguez  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Javi Rodriguez and not that of SafariBookings.
THE WORST SAFARI IN MY LIFE !!!
1/5

Hi,
last october a group of friends were in Bostwana for 2 weeks. We selected this company, Bush Baby Calls, because the price was good (Ultimately the cheap thing works out expensive) but our problems started in the first day in vic Falls when the manager of Bush Baby Calls received to us in the airport. He wanted only the rest of the money and then...he disapear!!
In short, we lost many breakfasts, lunches and dinner in spite of we pay for full board. Futhermore, the manager, Mogakolodi Serumola cheated on us several times: the land cruiser that we used was broken, he promise to us repair it however I didn´t it; we losed several games drives and he promised to us to do night games drives and we didn´t it, we pay to take shower inside the tent but he didn´t it, we had to apy the park fees in some parks and he told us that then he did the transfer to us but he didn´t it... The manager was terribe, a completely liar. Our safari was a full nightmare. I have done safaris in Uganda, Kenya, Tanzania and Zimbabwe and it had never suffered anything similar as with this company. His manager was a coward. He never help us. In spite of the fact that in Khwai his driver left wire drawing us in the middle of the bush in the middle of the night and one was because he was not finding the camp.
If you want to enjoy a safari do not contract with this company.

Iván Redondo   –  
Spain ES
Visited: October 2017 Reviewed: Dec 22, 2017

Email Iván Redondo  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Iván Redondo and not that of SafariBookings.
VERY BADLY SERVICE!! MANAGED BY AN INCOMPETENT MANAGER!!
1/5

Our dream began on October 23 but soon it turned into nightmare. We were a group of 6 persons to a safari of 13 days with this company and felt deeply defrauded specially for his manager, Mogakolodi Serumola, an authentic liar and swindler. I am sorry to say it this way, but it took us show restraint, it changed his camps, deprived us of games drives and it never faced the consequences. Always it was hiding and evading responsibilities. It is not possible to treat the people who pays of the form that this person did. This company should not be promoted without a supervision thoroughly. I have done already many safaris in Africa and it had never lived not equal at all. In a evening game drive safari we could not sleep in our camp because the guide was not finding it and ended up by sleeping six members of the group in a floor of a small boma of the local women without food or water and the manager was never facing the consequences he nor returned to us the money paid for the not received services in spite of the fact that he said to us that it would do it. One defrauds total.

Guadalupe Díaz   –  
Spain ES
Visited: October 2017 Reviewed: Dec 20, 2017

Email Guadalupe Díaz  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Guadalupe Díaz and not that of SafariBookings.
A DISASTER OF SAFARI COMPANY!!
1/5

A sorrow punishes our safari in Bostwana. It is a wonderful country but this company, Bush Baby Calls, is an authentic disaster. A total incompetence beginning for his manager, Mogakolodi Serumola, who far from helping ourselves did that our experience was an almost a hell. It took breakfasts from us, show restraint, you have dinner, it changed the housings, some of them were lacking even water to have a shower. It made us pay income to parks in spite of having them full. It tried to take us one day in Chobe and the worse thing is that always he was hiding and it was never facing the consequences. For not saying that one day in the Okavango his guide was not finding the camp and we had to sleep in a few huts of a few villagers. In end, an authentic disaster and the manager the incompetent person.

Cristian Milian   –  
Spain ES
Visited: October 2017 Reviewed: Dec 18, 2017

Email Cristian Milian  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Cristian Milian and not that of SafariBookings.
THE WORST SAFARI COMPANY EVER!!
1/5

We pay to this company, Bush Baby Calls, for a safari of 13 days, 12 nights and it was the worst safari that we have never done (and already we have done several). We had many problems of logistics and his manager, Mogakolodi Serumola, never helped us. Only it worried about receiving the money. It took breakfasts from us, show restraint, you have dinner, housings in campsites foreseen, it made us pay income to park of our pocket, took us game drives... an authentic shame. Even one night his guide left wire drawing us in the middle of the bush because he was not finding the camp and we had to sleep in the huts of the local some. And the manager never faced the consequences. An authentic calamity of company. A misfortune could have happened for his pathetic management of the safari. An authentic swindle of company.

sergio navarro   –  
Spain ES
Visited: October 2017 Reviewed: Dec 17, 2017

Email sergio navarro  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of sergio navarro and not that of SafariBookings.
DANGER!! A genuine Swindle of touroperator in Bostwana.
1/5

The worst safari ever!!
Last October we went away to Bostwana a group of 6 persons in a safari of 13 days, 12 nights. We contract months before across the local agency Bush Baby Calls LTD since the price that offered us for the itinerary for that we look was not bad (The major mistake that we committed). His manager, such a Mogakolodi Serumola, was the one who was answering to our post office on our doubts. To reserve he asked us for an anticipation of 50 % of the price of the safari. Hitherto all good, but when we come there everything was from bad to worse and almost at all it was adjusting to what we contract. Our safari would begin in victory Falls and from there we would go to the Kalahari to be rising for the Delta of the Okavango. The manager, a scoundrel, only faced the consequences the day of beginning of the safari to appear and, overcoat, to take the rest of the money. Then it never faced the consequences in spite of living through situations of extreme gravity. Always he was throwing the fault to his workers. (In spite of being whom I receive and with whom we contract, the very inept one was exempting his responsibilities blaming his workers as if his workers were not of his responsibility).
To begin, the first day took from us the food that was included (also we had to pay to us of our pocket the breakfast in the hotel K1 in spite of being included in the price). It did us to lodge at Matswere Gate's very same entry and not at the approved camping. It made us encamp opposite a few destroyed and sickening baths riddled with scorpions and spiders (we have photos). In addition one of the clients was a major person and we ask him expressly that we wanted the shop of encamping with bath in his interior since this person was needing in the nights of going to the bath. It ignored and this 70-year-old person, I spend an authentic Calvary every night. His workers were excusing themselves of everything and were sending us to speaking with the manager, such a Mogakolodi Serumola that was never giving solutions and was escaping of everything. For limit, the land rover that gave to us (a land cruiser) defective wine with the ruadas in poor condition (even that of supply). In the first days the wheels failed in diverse occasions and we lost a lot of time changing them. In a safari you can puncture because it is normal; what is not normal is to come already of before hand with all the ruined ruadas, especially when the voyage for the country was going to be hard. But the worse thing was for coming, to the third day we were preparing to leave the desert to go to Moremi and they returned to trump the tyres. They left wire drawing us in the middle of the desert more than 4 hours.! Without water or coverage to call nobody!! He had to be a companion the fact that sim was giving his card to the driver in order that it could call the manager because none of the workers had balance. After a few hours ms late, the manager us tarjo a wheel to be able to go out of there (they were trumping 3 wheels and only it us brought one). We ask for explanations him for the condition of the car and of our safari of evening in Moremi that we it had lost since we do not come in time to the reservation and he said to us that we should not worry that we would do safari by night. Obviously it was a lie. We did not do safari not in the evening not by night in spite of having paid them. This it was the last time that we saw the manager. Nevermore it faced the consequences in spite of the multiple incidents that we would continue having and his vague promises of which it would be there or it is. A person's fraud.
We come to Moremi and, not only we did not do safari of evening by night since it us nor had promised, if not that the camp was a disaster. The showers had not even water. In spite of being almost 5 hours thrown in the desert of the Kalahari more the distance that we had to cross there was no water in the showers. The minimal thing that it is necessary to to do before sending a few clients to a place (independently of what they pay) is to make sure that expires with the minimal services. It did not even do it. It had clear that it was not going to face the consequences and his employees were not moving a finger invoking that they did not know anything. Everything was a disaster. We were thinking that already at all it could go to worse. And we are wrong.The car was continuing so bad. Stopping every little for the condition of the wheels. They promised us to change it when we were coming to Maun and, again, they us lied. They did not do it.
In Khwai it happened a little that I do not wish anybody. Already everything was a disaster. This man had ruined the vacations and it never faced the consequences. When we come to the area of Khwai proceeding Moremi's, we did safari in route until there came the hour of returning to the camp. The case is that for very incredible that it seems …! We never come!. The chauffeur put to look for the camp and … he did not find it. It started raining, key the night and the driver continued turning looking for the camp and …! Nothing!. The people started becoming very nervous until it made clear to us that he was not finding the campsite, which was not where it had to be. It was a closed night, was raining and was not giving us solutions. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. Everything was one it defrauds and they never gave to us solutions. When we come to Chobe, our last stop before returning Victoria Falls, it took from us one night that we had included and paid. Very scoundrel wanted to take us one day in Chobe in spite of having it quite full (invoices, contracts and itineraries in our hand) and it made us pay the income to the park invoking that then would pay it to us. Lie did not pay them (we have the income to the park) again, ever.
In end, a hell of trip with a disastrous company. The worse thing through that I have never lived in my trips. A manager who is a scoundrel and a compulsive liar. Flee of this company. Do not leave you to be deceptive either for his initial comity or for his prices. The cheap thing works out expensive (to us very expensive). Only I regret not having had time to denounce him in Kasane.

Average User Rating
3.0/5
Rating Breakdown
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  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 11
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