Reviews
Email Stephen Kuria | 20-35 years of age | Experience level: first safari
Keen to details
Had an amazing Safari organized by Maureen of Moraj Travel ltd to Amboseli. She made sure everything was running smoothly and was also an easy person to talk / communicate to.
I sure did see value for money.
I recommend Moraj Travel ltd anytime.
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Email Becky | 20-35 years of age | Experience level: first safari
Horrible
I had by far the worst experience with this agency!! If i was to give 0 stars i would. I planned my mombasa trip at Sunset paradise shanzu a month prior my travel with MORAJ AGENCY and paid full price, she had all the time to plan and make sure everything was right and in place prior to her guests arrival but she did nothing! First the WiFi was not working, sockets were all faulty, it was a 4 bedroom airbnb and we only had 3 towels whilst there were 12 of us, the lights were going off since the the tokens were never enough, we had to keep calling for them to top up the tokens for the 4 nights we were there, how ridiculous! We had cockroaches as well, remotes were all broken and not working.. the list can go on! She was not sorry nor was she taking any accountability. I feel like i was robbed off my money. I would NEVER EVER recommend MORAJ AGENCY!
Reply from Moraj Travel
Posted on Apr 18, 2024Dear Becky,
Thank you for your feedback. We will coordinate with the apartment owner to ascertain the facts of the matter, as this incident does not reflect the standards and values of Moraj Travel.
Email Beth | 20-35 years of age | Experience level: over 5 safaris
Readily available
I loved my package, the guys at Moraj Travel were readily available to answer any questions. I enjoyed my vacation , the hotel was everything I wanted from the food, the service and the activities around. It was worth every coin!!!
Thank you Moraj, you’re the best!!💐💐
Email Ivy Kiarie Muiruri | 20-35 years of age | Experience level: first safari
The operator was friendly, kind and resourceful.
During my trip moraj travel were reliable and they took through the entire process of pre planning and to the actiual travel. The customer service was top notch. I'd definitely recommend.
Moraj Travel took great care of us, and we really enjoyed our experience!
We went with Moraj to Amboseli, and had a wonderful time! All of their staff are friendly and responsive, and it’s excellent value for money. We’d definitely recommend them as operators.
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Email Katie | 35-50 years of age | Experience level: 2-5 safaris
Friendly and Fabulous
Maureen was amazing! They picked us up early in the morning and we drove out to Hell’s Gate. Maureen took care of everything and knew right where to stop to take pictures. She even came with us on the bike ride tour. Reagan, our bike tour guide was knowledgeable and told us great stories. We were so close to the animals-it was so beautiful.
The boat ride was relaxing and Maureen was with us the whole time.
Their communication was great. Our only request would be to be able to pay with a credit card.
Email Sly | 20-35 years of age | Experience level: 2-5 safaris
Moraj Travel is the best
This was a captivating 3-day holiday to Amboseli, immersing me and my friends in the breathtaking landscapes of Kenya's Amboseli National Park, where majestic elephants roamed freely against the backdrop of Mount Kilimanjaro, while enjoying thrilling safari adventures and luxurious accommodations. The tour guide was the best at sighting the big five. Moraj Travel booked the best accommodation for us at a luxury camp. Choose Moraj travel any day, any time.
Email Kefa | 20-35 years of age | Experience level: 2-5 safaris
Best Guide and Customer Service
From the moment we began our adventure with Moraj Travel, it was clear that we were in for an extraordinary experience. The Masai Mara Tour, renowned for its stunning landscapes and diverse wildlife, was brought to life by the exceptional customer service and knowledgeable guides provided by Moraj Travel.
The attention to detail in organizing the tour was impressive. Each aspect, from transportation to accommodation, was seamlessly handled, ensuring a stress-free and enjoyable experience. The customer service team was always available, providing prompt and helpful responses to our inquiries, which was greatly appreciated.
What truly set this tour apart were the guides. Their expertise and passion for the Masai Mara's ecosystem were evident. They provided insightful information about the wildlife and were keen to answer all our questions, enriching our understanding and appreciation of this magnificent region.
The game drives were a highlight, offering us close encounters with the Mara's iconic animals in their natural habitat. The guides' ability to spot and identify wildlife was remarkable, making each drive an exciting and educational adventure.