Reviews

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EriZan   –  
Latvia LV
Visited: February 2017 Reviewed: Mar 5, 2017

Email EriZan  |  35-50 years of age  |  Experience level: first safari

First Africa safari experience
5/5

When we planed our trip to Tanzania, we wrote to several companies as they didn't have prices on their pages and were quite surprised about high safari prices. And then luckily we found safaribookings.com site with offers from different safari companies. As we already had booked hotel in Arusha, we choose two one day safaris- to Tarangire and Arusha park with Heri Africa Tours as they offered reasonable price for safari. About tour booking it was pleasure to contact with manager Ima, very responsive and responds very quickly. She and driver/guide Tom met us in the hotel day before tours and give all necessary information about next two days. We are very satisfied with tours and definetely can suggest this company. Thanks Ima and Tom, we had lot of fun and it was great to met you.

Alexey   –  
Russia RU
Visited: January 2017 Reviewed: Feb 28, 2017

Email Alexey  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Imma and Tom, thanks for unfogettable safari. All was at top level: communication, service, driving and especially our second day trip to the waterfalls!

Mike   –  
Switzerland CH
Visited: February 2017 Reviewed: Feb 8, 2017

Email Mike  |  20-35 years of age  |  Experience level: 2-5 safaris

Best safari experience
5/5

We booked a 2 day Safari (Lake Manyara & Ngorongoro Crater) and the experience was just perfect! Already during the booking Elisante - the Manager - did a great job, offering us different options and replying to our emails very fast. Once Arrivedin Arusha they were already waiting for us. Tom - the guide is a very smart man, having a huge knowledge about the country and its nature and culture and did a great job, showing us all great spots in the mentioned national parks. Also his driving skills are very smooth and you always feel very safe. If i go back to Arusha, I would definitely book with Heri again!

Polina   –  
United States US
Visited: February 2015 Reviewed: Oct 10, 2016

Email Polina  |  35-50 years of age  |  Experience level: first safari

Ezekiel Malongoza is an awseome guide and a great person
5/5

This review is for one of Heri Africa quide/drivers - Ezekiel Malongoza .
My husband and I have traveled to Tanzania in Feb, 2015. Unfortunately we did not use Heri Africa, but we were lucky enough to have one of their current driver/guides-Ezekiel Malongoza. We met and had Ezek as a guide/driver by pure chance but for good. We used Tanzania on Food whose owner found Ezek to go on a private safari with us at the very last moment. It was not up until the morning of departure when we found out we were badly set up for failure by Tanzania on Food- we started the safari with a regular SUV not a safari car, Ezek was given no money for gas, entrance fees, water, etc. expenses and our safari started on a Sunday! Had we not been with Ezek we would have had no safari at all or would be stranded in the middle of nowhere. All the finances promised to him were not sent by the company owner. Ezek did his very best to defend our right, to get us going through our safari and indeed complete it. We had no idea how he arrange all our stays at different lodges having to support himself and through his very nice and helpful friend- Bonnie. There were countless obstacles, in-numerous very intense moments, and a lot of pressure he had to deal with. To top it off, with the permission of the company owner, our safari was slightly changed to include even more challenging rout - going to Lake Namecon and staying 2 night there, and then to Serengeti. This diversion even though beautiful was difficult to travel and with almost no resources available, no internet, cell phone connection, and extremely sparsely if at all populated.
Ezek was relentless in his efforts to give us the best possible experience. He went through a lot to assure we had a memorable experience. He was way more than a guide/driver. He would not sleep or it to arrange our next day experience with no company support. This great man was so a real gem to us- we would have been likely stranded by any other guide at the very beginning, however he did magics to continue the journey with us. Eventually he came with us to TTB in Arusha to report our case and spent another day and a half with us in Arusha area to make sure we were safe and well. He even invited us to his house and offered a tasty dinner prepared by his wife before taking us to the airport for our return home flight.

Any words would be weak to express our thanks to Ezek. He is a great person with huge heart, very customer dedicated, always willing to help, very flexible, and was able to do for us something we are certain no one else would have done. We hope we come back and meet him again. He is a person we would always remember and always be extremely thankful to. Big hugs from me and George dear Ezek.

Angela Koblitz   –  
Germany DE
Visited: May 2016 Reviewed: Sep 21, 2016

Email Angela Koblitz  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

It was great to be welcomed by friendly people from Heri Africa. I really felt at ease when I was with everyone during my time in Tanzania. What I liked the most was their way of showing people like me what is best in their country. The experience was local and unique. It was a well-spent 10 day trip in Tanzania. Highly recommended!

Tracy   –  
Malaysia MY
Visited: August 2016 Reviewed: Sep 7, 2016

Email Tracy  |  20-35 years of age  |  Experience level: first safari

Amazing and adventurous
5/5

I enjoyed every bit of my Safari experience. The Management & Staff of Heri Africa are very friendly. Our guide Ezekiel was superb, knowledgeable and a very nice chap. Our cook John was vert talented and made good dishes throughout the whole trip. They made us feel very welcomed and overall, it was a great experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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