Terms & Conditions – Wild Atlas Africa
1. Booking Confirmation
All tour bookings with Wild Atlas Africa are subject to availability and are only confirmed once a deposit has been received and written confirmation has been issued.
A deposit of 30% to 50% of the total tour cost is normally required to secure a booking.
For bookings with less than 21 days to the tour start date, a 100% deposit may be required to confirm the reservation.
Wild Atlas Africa reserves the right to release or cancel a booking if the required deposit or balance payment is not received by the specified deadlines.
Deposits paid secure the itinerary and are considered non-refundable except where explicitly stated under special circumstances.
2. Final Payment
The remaining balance is due at least 30 days before the start of the tour, unless otherwise agreed in writing.
Bookings made within 30 days of departure require full payment at the time of booking.
Failure to pay by the required deadline may result in cancellation, with cancellation charges applied as detailed below.
3. Cancellation Policy
All cancellations must be submitted in writing via email to Wild Atlas Africa.
Because bookings involve non-refundable commitments to lodges, transport providers, guides, and park authorities, the following cancellation charges apply:
Time Before Start Cancellation Charge
More than 30 days 20% of total tour cost
30 – 21 days 30% of total tour cost
21 – 14 days 50% of total tour cost
14 – 7 days 75% of total tour cost
Less than 7 days 100% of total tour cost
No refunds for unused services, early termination, or no-shows.
Deposits may be adjusted according to booking proximity (30–50% or 100%).
Guests are encouraged to purchase travel insurance to mitigate financial loss.
4. Amendments by the Client
Requests to modify a confirmed booking (dates, itinerary, or guest numbers) must be submitted in writing.
Wild Atlas Africa will attempt to accommodate reasonable changes; however:
Changes are subject to availability.
Additional costs may apply.
Some supplier fees may be non-refundable.
Major changes may be treated as a cancellation and rebooking, with applicable cancellation fees.
5. Changes or Cancellation by Wild Atlas Africa
Wild Atlas Africa may need to modify itineraries due to circumstances beyond our control, including:
Weather, road, or safety conditions
Park authority regulations
Supplier operational issues
Force majeure events
If we cancel a tour before departure due to such circumstances, guests will be offered:
Alternative arrangements where possible
A refund of payments received, minus non-recoverable supplier costs
6. Force Majeure
Wild Atlas Africa is not liable for delays, cancellations, or changes caused by:
Natural disasters
Political unrest or government restrictions
Epidemics or pandemics
Strikes or transport disruptions
Refunds will depend on recoverability from third-party suppliers.
7. Travel Documents and Entry Requirements
Guests are solely responsible for valid travel documentation:
Passports with sufficient validity
Required visas
Vaccination certificates (e.g., Yellow Fever)
Any other entry documentation
Wild Atlas Africa is not liable for denied entry, fines, or costs incurred due to incomplete documentation.
8. Travel Insurance
Comprehensive travel insurance is strongly recommended. Coverage should include:
Trip cancellation
Medical emergencies and evacuation
Loss or theft of personal belongings
Travel delays
Wild Atlas Africa will not be responsible for losses that could have been covered by insurance.
9. Liability
Wild Atlas Africa coordinates services from independent suppliers (lodges, transport, guides).
We take reasonable care in selection, but cannot be held responsible for injury, loss, or inconvenience caused by third parties.
Safari activities involve inherent risks, including wildlife encounters and remote travel. Guests participate at their own risk and must follow professional guidance.
10. Guest Responsibility
Guests must follow all safety instructions provided by guides, drivers, and authorities.
Wild Atlas Africa may remove any guest without refund if behavior is unsafe, disruptive, or harmful to others, staff, wildlife, or local communities.
11. Pricing
Prices are quoted in USD unless otherwise specified.
Prices may change due to:
Park fee increases
Taxes or government levies
Fuel price fluctuations
Supplier rate changes
Confirmed bookings are protected at the time of deposit, except for mandatory government-imposed changes.
12. Acceptance of Terms
By confirming a booking and submitting payment, clients acknowledge they have read, understood, and agreed to these Terms & Conditions.
