Congema staff

Congema Tours & Safaris

3.7/5 – 6 Reviews

Reviews

Average User Rating

3.7/5

Rating Breakdown

5 star 4
4 star 0
3 star 0
2 star 0
1 star 2

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Hayley –

Visited: August 2026 Reviewed: Aug 15, 2026

Email Hayley | 35-50 years of age | Experience level: 2-5 safaris

The review below is the personal opinion of Hayley and not that of SafariBookings.

Terrible experience we wouldn't wish on anyone

1/5

We have had a terrible and incredibly stressful experience with Congema Safaris. Everything started off great until they got a deposit from us and then it became incredibly difficult to get any communication from them, for months. We found out that nothing on the itinerary was booked for us by contacting hotels and providers directly. When we requested our deposit be refunded, they said they would do this after almost 2 months and explained they used OUR money to book other groups in for a trip that was cancelled. They seemed quite happy to let us think our holiday was all booked for months, which makes us believe they were scamming us. They have not refunded our money and are ignoring our communications again, which makes us believe we won't receive it. Please make sure to look for well reviewed providers so that you don't go through all the stress and struggle we have.

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Ismar –

Visited: August 2026 Reviewed: Aug 14, 2026

Email Ismar | 35-50 years of age | Experience level: 2-5 safaris

The review below is the personal opinion of Ismar and not that of SafariBookings.

We believe they are scammers

1/5

We believe we've been scammed by Congema Safaris and Constantine. We paid a deposit in January 2026 for a Rwanda trip in August 2026. We didn't get updates from April onwards, despite constant messages to them, they just ignored us. Luckily, we contacted the hotels we were supposedly booked into and found payment wasn't made and that the gorilla permits we paid for weren't booked.

We were told in June that we would receive a refund by 10th August for our deposit (over $4000), but it is now the 14th and they are again not responding to any emails we send.

Please be careful and choose a more reputable and well reviewed provider so the same issues don't happen to you.

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