East Cape Tours Staff
East Cape Tours
- Offices In:
-
United Kingdom
- Size:
- 20-50 employees (Founded in 1998)
- Member Of:
- ATTA, SATOA, ATOL & SATSA
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $27 to $108 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email John J | Experience level: first safari
East Cape Tours delivered a fantastic Kruger experience!
This was our family's first visit to South Africa and we needed advice on the best place for a big-five safari. I looked around on the web and found East Cape Tours. It was a shot in the dark, but the reviews looked promising. Let me tell you, this company gets an A+. In a tight booking market, they found us the best possible luxury lodge inside Kruger National Park (Fitzpatrick's at Jock Lodge, see my review on Trip Advisor), and they put together a four-night/five-day package and guided us throughout the booking process. We paid them for everything in full 60 days before the trip, including for the airport transfers to/from Kruger, and crossed our fingers that all would be well upon our arrival. And it was; everything was perfectly arranged. I am pleased to report that we had zero hassles with the transfers and the lodge. Everything was taken care of by East Cape! Our agent was Nerine du Plessis. We highly recommend Nerine and would use her again. Thank you, Nerine and East Cape Tours, for making our family holiday so very special.
Reply from East Cape Tours
Posted on Jan 8, 2018Hi John
Wow, thank you so much for this excellent review! We couldn't ask for any kinder words.
We're so pleased you had a fantastic time at Jock Safari Lodge, and hope to organise another great holiday for you some time in the future!
Wishing you all the best.
Highly Recommend
We booked our safari through East Cape Tours, who provided excellent service, managing to fit in our dates by swapping us between lodges and the free transfer from Port Elizabeth was an unexpected - and reliable - bonus.
Reply from East Cape Tours
Posted on Jul 28, 2016Hi Simon.
Thank you for taking the time to review us. We are so glad that you appreciate our services and our complimentary transfers! We hope you had a fantastic time on your safari as well.
All the best,
East Cape Tours
Fantastic
Dears Ladies and Sirs,
we had just last month a Safari-trip in the Amakhala Game Reserve which I booked through your agency.
It was fantastic.
Now my father and me are planning for next year to visit the Victoria Falls, the Okavango Delta and Chobe National Parc.
Do you offer also these three destinations?
Please let me know.
Thanks a lot in advance.
Kind Regards,
Adriano Rizza
Reply from East Cape Tours
Posted on Jul 28, 2016Hi Adriano.
Thank you so much for your fantastic review. We are so glad that you enjoyed your stay at Amakhala Game Reserve, and it's exciting to know that you are already planning another trip to Southern Africa! We offer some incredible trips to Victoria Falls and Botswana that I'm sure you would enjoy. We will get in touch with you to find out more details about your trip, and we can take it from there.
We look forward to chatting with you soon!
Regards,
East Cape Tours.
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Email Don and Linda Marsic | 65+ years of age | Experience level: first safari
Better a than Expected and more!
Shaun is our go to guy. He was always available and heard what we thought we were looking for. From transfers to flights, accommodations, tours, food and being blessed with fabulous animal sights this was our bucket list trip. When we needed advise while on trip, Shaun was quick to respond. Hat’s off to EastCape Tours for our special experience.
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Email Sheri | 50-65 years of age | Experience level: first safari
Shaun took out the stress of all the logistics of safari planning.
Shaun was integral in nailing down my safaris on very short noticed. We video chatted about what I wanted to do and he made it happen including the transfers and flights which are quite complicated. Even though I had planned the rest of my trip on my own, he offered me advice and great suggestions for my whole trip to South Africa.
Email Jenny | 50-65 years of age | Experience level: over 5 safaris
A reliable company with conscientious staff who go that extra mile to be flexible.
The staff employed by East Cape (either directly or indirectly) proved to be very reliable, friendly and helpful. It was a pleasure to do business with them. East Cape Tours booked a safari; several transfers and restaurants in both the Eastern Cape and the Cape Town. All proved to be very successful. Shamwari safari at Lobengula lodge was also booked by East Cape Tours. The safari drives were conducted by a single driver/guide and varied from the regular early morning and early evening game drives to a complete day out. The driver/guide was informative, but in my opinion because of having to drive and spot animals at the same time, there is was something lacking in quality of the game drives. It felt at times just like a very bumpy car journey, without the joy of the animals. The accommodation at Lobengula is very good; large rooms with great facilities, however, the service is not of the same high quality. The stay was on an all inclusive basis, however, many of the items included on the menu as all inclusive were not available for the whole period of our stay. On check in it was advised the mini bar would be replenished daily; this was not the case. The service at breakfast was excruciatingly slow and then only partial orders would arrive. Having done many safaris in the past, this one, unfortunately ranked as below average.
Email Steve Tudor | 50-65 years of age | Experience level: 2-5 safaris
A fantastic 'Holiday of a Lifetime' thoroughly planned and executed by East Cape Tours & Safaris
This holiday involved travel and transfers in South Africa ( Kruger - Sabi Sands ), Zambia ( Victoria Falls ). Namibia ( River Lodge and Zambezi Queen ), Zimbabwe Hwange Park ( 2 lodges ) and a 5 star boutique hotel in Johannesburg. All accommodation was of the highest standard, all transfers were arranged and executed flawlessly. The high standard of the holiday as a whole and all of the travel in between went to make this an unforgettable experience and it was all put together by East Cape Tours, our greatest thanks go to Colin and his team, especially Lynn for ensuring everything went off without any issues and for suggesting such top class locations.
Reply from East Cape Tours
Posted on Dec 18, 2018Good day Steve,
Thank you for the fantastic review! We're so glad you enjoyed your getaway in Southern Africa!
Unforgettable vacation
It's a bit late but better than never :)
I wanna thank you both for this unforgettable vacation.
the stay in Luxury apartments - Cape Town - was amazing. excellent place and location.
as for the other hotels on our way to the reserve, each one of them has it's own charm and yet all of them had great service, welcoming staff and tasty food....
But the best was for last with Pumba game reserve. we had the best days of our lives, good mood and good food.
My family and I, we appreciate everything you did for us to make our vacation in South Africa unforgettable.
I would definitely go back and for sure recommend you to everyone I know who wants to visit your beautiful country.
Just one more thing, concerning the white shark dive, it didn't happen due to bad weather and I was wondering how the refund will be done.
thank you again for everything
Reply from East Cape Tours
Posted on Jul 28, 2016Hi Tony.
Thank you so much for your fantastic review - we really couldn't ask for anything better. We are so pleased that you had a great time on your holiday and enjoyed all of the accommodation. Pumba Game Reserve is one of our favourite reserves, and we are glad that you loved it as well! It is great to know that you are happy with our service and would recommend us to others.
Regarding the shark cage diving refund, please could you send us an email to reservations@eastcapetours.co.uk (if you have not done so already) so we can get in touch with you directly.
Once again, thank you for your review and we hope to organise another holiday for you in the future!
Regards,
East Cape Tours
Thank you again.
I just returned from our South Africa and would like to take this opportunity to Thank you for the wonderful recommendation & stay at Kapama Karula. We all had a fantastic stay & the staff was very accommodating and helpful. Will certainly refer your services to anyone who is considering visiting SA.
Reply from East Cape Tours
Posted on Jul 28, 2016Hi Ash
Thank you for your great review. We are so glad that you had a wonderful time during your stay at Kapama Game Reserve. It's always nice to know that our guests would recommend us to others.
Hopefully we will get to organise another holiday for you some day!
All the best,
East Cape Tours
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Email Jane Roehrig | 65+ years of age | Experience level: 2-5 safaris
Excellent, personalized and professional service
Cearl from East Cape Tours is a gem. She helped me plan this trip for my family. Our grandkids can't stop talking about what a wonderful time we all had. We visited Victoria Falls and stayed at Stanley & Livingston where we enjoyed delicious meals, a game drive, and an amazing cruise on the Zambezi River. Next, we visited Londolozi. Words cannot even begin to describe this resort. We spent three nights there and saw the Big 5 plus an incredible menagerie of animals. The food and service were over the top. Everything was excellent. We felt special and pampered. Cearl promptly answered all my emails - and there were several! I had so many questions and concerns and she reassured me that she would take care of everything, which she did. This was our second trip to South Africa and this time, we picked the BEST travel agent. Thank you so much for planning our trip of a lifetime!
