Reviews

Sort By: Date Most Helpful 31-40 of 55 Reviews
Marie   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 25, 2022

Email Marie  |  50-65 years of age  |  Experience level: over 5 safaris

Brilliant from start to finish!!
5/5

Cearl our initial contact with the company was so good at explaining the options to our safari trip and kept me reassured that our booking was safe throughout the 2 year lockdown in South Africa. We recently got to take our holiday to SA and the Safari to Gondwana was the highlight of our family trip!! The place, accommodation, food were without fault and our tour guide "Mark" was exceptional, so knowledgeable and passionate about all the animals and he went above and beyond what we ever expected!! A truly lovely fella and his driving skills in the rough terrain was pretty amazing too!!
An overall fantastic safari..

Inger   –  
South Africa ZA
Visited: June 2022 Reviewed: Jul 7, 2022

Email Inger

Excellent Service!
5/5

Communication was excellent, always ready to assist. Found the perfect place and then upgraded it!

Zovuyo Yazini   –  
South Africa ZA
Visited: May 2022 Reviewed: Jun 6, 2022

Email Zovuyo Yazini  |  35-50 years of age  |  Experience level: 2-5 safaris

Best service, ptompt responses
5/5

Great service. I was kept informed and updated with info continuously

jeffrey roberts   –  
United States US
Visited: May 2022 Reviewed: May 25, 2022

Email jeffrey roberts  |  50-65 years of age  |  Experience level: first safari

Wow just awesome, great advice, everything went perfectly.....
5/5

We originally booked this tour in 2018, so with everything going on, we had to cancel and move it twice. Each time, we had the same rooms and hotels. I was extremely impressed with the hotels B&B's on the garden route. It seemed like each was better than the next, each detail was taken care of. The Safari at Tau game lodge was also perfect. We have the family suite so we had a common living room with our friends which worked out great. I would certainly use east cape tours again. They were available while we were on the road and got back to us quickly when we had questions and provided good timely answers. they were very helpful.

Julia   –  
United States US
Visited: April 2022 Reviewed: May 1, 2022

Email Julia  |  50-65 years of age  |  Experience level: first safari

Professional in every way
5/5

Cearl was our tour operator. After interviewing us, she went about organizing the perfect trip. We were supposed to go 4/2020 and we subsequently had to reschedule the trip 3 more times before we went this year. She canceled and rebooked this long trip for us each time professionally and patiently. We even changed the itinerary once. This was a fantastic trip, exceeding our expectations. At the end, we tested positive for Covid ( we had no symptoms) and could not fly back to the USA. We found out late in the evening of our last night. I emailed Cearl and she was on the spot, explaining the next step and setting us up to quarantine in a wonderful place. It is so important to have a good tour operator. Also, we are thankful we got travel insurance.

Clarissa   –  
United Kingdom UK
Visited: March 2022 Reviewed: Mar 14, 2022

Email Clarissa  |  65+ years of age  |  Experience level: over 5 safaris

Efficient and very thorough organisation and personnel
5/5

Excellent service and nothing is too much trouble. Would definitely use them again

Jim Hooper   –  
United States US
Visited: June 2020 Reviewed: Oct 30, 2020

Email Jim Hooper  |  50-65 years of age  |  Experience level: 2-5 safaris

East Cape Tours so helpful in difficult circumstances.
5/5

I booked a multi centre trip which we unfortunately had to postpone due to Covid, Lynn helped us promptly to rebook the entire trip for next year, there was no additional cost and nothing was too much trouble, I highly recommend them.

Really looking forward to it, I am desperately in need of a vacation.

Petra   –  
Czech Republic CZ
Visited: December 2019 Reviewed: Feb 6, 2020

Email Petra  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service
5/5

In The East Cape Tours we were in touch with Nerine. She was always quick in responses and planned our tours in South Africa customized on our specific needs. We went with East Cape Tours to safari and vineyard tour. Everything went smoothly, all the guides and drivers were always on time as planned and we really enjoyed our stay. The Kariega Homestead was beautiful place with nice people around and amazing food. We can only recommend!

Paul   –  
United States US
Visited: March 2019 Reviewed: Jan 13, 2020

Email Paul  |  20-35 years of age  |  Experience level: first safari

Great and professional
5/5

I only had 24 hrs to explore and this company made the most of my limited time. Great people and food and very nice lodging. I was a single traveler adding this on to a work trip and the employees and other guests were a good, fun group to be with.

Gabriel Martel   –  
Netherlands NL
Visited: September 2019 Reviewed: Jan 13, 2020

Email Gabriel Martel  |  65+ years of age  |  Experience level: over 5 safaris

Deliver to promise with great and inspiring offers and smooth communication!
5/5

Communication through e-mail was very accurate and fast. Friendly professional staff.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 55
  • 4 star 2
  • 3 star 2
  • 2 star 0
  • 1 star 2
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