Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 93
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-6 of 6 Reviews
Anna   –  
United States US
Visited: May 2023 Reviewed: Aug 3, 2023

Email Anna  |  50-65 years of age  |  Experience level: first safari

Pros and Cons
4/5

Go2Africa rep who arranged our trip listened well to our specific needs/desires. We already had several camps in Botswana in mind, and he helped us locate two more, one each in S. Africa and Zimbabwe, both of which fitted well.

Once the initial arrangements for dates and locations were made, we were handed off to another company rep to arrange all of the details. This person was not as helpful as the first. It took us asking many, many questions to obtain the information that we needed. First, much of the information could easily have been posted to their web site, like we saw with other companies' web pages. G2A seems to hold back information and not make it easily available unless you ask. For instance, we were aware from our own research that we would need some vaccinations and some of them needed to start six months prior to travel, yet G2A provided no suggestions or guidance about this until mere weeks prior to our departure. Completely useless info when it was finally provided.

Second, being a "bespoke" trip planning travel agency, it was disturbing that when we did receive information, it was often very generic and didn't apply to us at all. But we still had to sort through the information and try to discern if we needed to do something, for example.

Finally, we were never invited to review our trip with a staff member, once we returned, so that we could provide feedback on what worked and what did not. We thought that was very odd. We did have some travel issues and would like to have reported them to G2A so that they might be able to talk with their various contractors and avoid similar issues for other G2A clients. But apparently they do not care to know what we liked or where there were problems.

We enjoyed most of our three weeks-plus trip, and appreciated some of the lodgings and guides suggested to us. It's surprising that G2A doesn't want to know the problems nor the good things.

MCB   –  
Tanzania TZ
Visited: July 2015 Reviewed: Sep 10, 2015

Email MCB  |  35-50 years of age  |  Experience level: 2-5 safaris

Cape Town to Vic Falls (Accommodated)
4/5

My partner and I did the 20 day Cape Town to Vic Falls trip and were very happy with the overall experience. We made enquiries with a number of companies, but Gelle at go2africa was by far the most helpful and responsive. In addition, after we booked she answered a myriad of our random questions with speed and expert advice.

The trip itself was wonderful, our group only consisted of 8 people so we had lots of space in the truck and our tour leader (Shadwell) and cooks (Saima and Norman) were really kind, informative and professional. The range of accommodation was dependent on the varying places we visited, however, it was always very clean and well maintained.

The highlights of the trip for us were Okavango Delta, Chobe national park, Dune 45, Deadvlei, desert walk, night game viewing at Etosha national park and Fish River Canyon.

We would strongly recommend anyone to do this tour, as it is an amazing experience.

Redmond Crew   –  
United States US
Visited: November 2014 Reviewed: Feb 13, 2015

20-35 years of age  |  Experience level: 2-5 safaris

November Cape Town and Safari Vacation
4/5

First, we want to thank Go2Africa for their outstanding service and commitment to ensure that their clients receive unforgettable vacations. The four of us were especially impressed with Go2Africa’s stress-free service that occurred throughout the initial enquiry, recommendations, payment process, and prompt communication. We couldn’t have asked for a better organization to assist with our travels.

Secondly, we want to thank Ramona for her patience and extraordinary effort in ensuring that the four of us would have a vacation that we will always cherish. After enquiring about Go2Africa’s services, we received a quick response from Ramona explaining that she would be our travel expert to assist in planning our vacation. It is clear that Ramona cares about her clients and invests the time to ensure that their wishes are fulfilled. Ramona took into account all of our considerations and worked with the budget that the four of us were willing to commit to. We are confident in saying that Ramona planned an amazing Cape Town and Safari vacation. We are still amazed at the amount of things we were able to do in just 8 full days of vacation to include Table Mountain, Cape Point Tour, Stellenbosch Wine Tour, and 6 guided safari’s in the Sabi Sands. Ramona’s recommended accommodations in Cape Town and Sabi Sands were outstanding and more luxurious than we originally imagined. Ramona’s guidance in preparing us for the trip (to include vaccinations, what to pack, and many other things to consider while traveling) was extremely helpful. In addition, Ramona’s detailed itinerary made this vacation as stress-free as possible allowing us to enjoy what Cape Town and the Sabi Sands has to offer. Thank you again Ramona for an amazing journey!

There are a few recommendations that we would ask Ramona or Go2Africa to consider. First, the four of us were really disappointed that we were not able to participate in our scheduled cage shark diving excursion during our last day in Cape Town due to inclement weather. Had we known that cancellations often occur for this reason, we would have booked the cage shark diving on the first day of our trip so that we could reschedule in time before we left. Also, we were told we would get refunded for not being able to attend, and it’s taken 3 months to receive reimbursement. Secondly, although the list of recommendations for restaurants in Cape Town was sufficient, we found the list to be a little outdated. We recommend updating the list to include new and popular restaurants in addition to recommendations on when to request reservations. The four of us attempted to dine at the highly acclaimed “Test Kitchen” (not on the list) but when making reservations 3 weeks before, found out that we had to make reservations six months in advance. Lastly, although we were very happy with our guided tours, all the tours were booked through a company called “Ilios”. When our cage shark diving excursion was canceled we decided to go on another wine tour but this time through a different company than Ilios. We would have to say that we enjoyed the alternate company’s wine tour better as we were able to tour more vineyards, and in our opinion, more reputable wineries. We recommend that Go2Africa provide a recommended list of other companies they work with for clients to choose regarding their excursions on vacation.

Even though there were some setbacks along the way, Ramona and Go2Africa were very reliable and helpful in assisting us throughout the whole process from beginning to end. I cannot emphasize enough that this trip was one of the best trips the four of us have ever had the privilege to take. We hope to go back to Africa in the future, and we will most definitely be contacting Ramona and Go2Africa again for their exceptional service.

Hyacinth   –  
Philippines PH
Visited: September 2014 Reviewed: Oct 21, 2014

35-50 years of age  |  Experience level: first safari

Very good service and hassle-free trip
4/5

I booked my east african safari trip with Maureen of go2africa. She was the nicest and friendliest of all tour agents i have conversed with online that's why i chose this company. She is very quick to reply via email and all my queries were attended to.
We had a great time in kenya and tanzania!! Trip of a lifetime for me and my husband by far. All arrangements were seamless.

Minor glitches : zanzibar pickup was kind of late and we were worried for a little time that we might not be picked up. We had nairobi layover for 2 days and we feel we could have seen more of the city to maximize stay.

Beth and Jack   –  
United States US
Visited: September 2014 Reviewed: Sep 23, 2014

Email Beth and Jack  |  65+ years of age  |  Experience level: over 5 safaris

Another fascinating trip to Africa
4/5

We spent 3 nights at Savuti camp in Botswana. We had wonderful food, a great guide , Lucky, and saw a leopard within 5 minutes of arriving at Savuti Camp Airstrip.Kang, Kelly and all the staff were friendly and helpful. The rooms were spacious and clean. Our front porch looked out over water and grassy fields where we could watch elephants graze. We even had two occasions where peaceful elephants grazed through the camp!

Banoka Bush Camp was my least favorite camp. Mama Bea was wonderful and welcoming but the cabins were less comfortable and our guide not as easy to work with. Our last camp was Marataba Safari Lodge in South Africa. The four hour car ride gave our grandsons a chance to see city and country roads with the ease of a professional driver. Marataba was everything you would want on a safari trip. Beautiful, expansive views and comfortable common spaces. Our tent, really a suite, was a cool refuge after being out looking for animals. We saw plenty of animals and our guide, Wikus, was so knowledgeable about animal behavior. The food was superior and the staff always accomodating. We would return to Marataba without question.

From Mauritius   –  
Mauritius MU
Visited: July 2014 Reviewed: Sep 21, 2014

35-50 years of age  |  Experience level: first safari

Fast and efficient organisation
4/5

Fast and efficient service and proposals
Pleasant and wellcoming agent
Disappointed by Sun City : in winter too cold for water activities + no dinner facilities at Cabanas Hotel
Good advice for the safari lodge Black Rhino : pond in front of the lodge, animals come to drink + very warm wellcoming staff + a very interesting guide - a very special experience.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 93
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 1
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