Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 41
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 41 Reviews
Trulie   –  
United States US
Visited: August 2021 Reviewed: Sep 22, 2021

Email Trulie  |  50-65 years of age  |  Experience level: first safari

A 14 day Magical Adventure with Gorilla Trek Africa
5/5

What an amazing adventure Gorilla Trek Africa provided for myself and my friend and travel partner. We are two middle-age women that took a 14-day trip around Uganda in August. The main focus for our trip to Uganda was experience the mountain gorillas, but it ended up being so much more. Definitely a trip in a lifetime.

There are many companies to choose from when traveling to Uganda, but I would highly recommend Gorilla Trek Africa for several reasons. In our travels we were able to see many tour companies along the way and we are so grateful for choosing GTA and the personal service they provided. We were not crammed in a vehicle with people we did not know, rather had a private tour. The main reasons I would recommend Gorilla Trek Africa is their communication, organization and passion.

The communication was amazing. William is the United States representative while Nelson is the coordinator in Uganda. Both encouraged us to contact them with any and all questions and concerns - which we did. Before the trip we wrote and called numerous times with many questions and every single time our emails and calls were quickly and happily returned. Nelson is wonderful, but it was nice to have William as the United States Representative to be able to call and talk to without the language and time difference. After completing the trip and traveling to Uganda, I am more aware of the level of organization needed for this type of trip. Not only were there the lodge accommodations but also permits needed for every game park, gorilla and chimpanzee permits and so many small details I would not have even thought of. Gorilla Trek Africa took care of every detail seamlessly. Even when our airline changed our return tickets to a later day at the last minute, (do NOT use Turkish Airlines!!), Nelson quickly was able to get us accommodations and a park permit for an extra day.

In my opinion, the main reason that our trip was such a success and I will have a lifetime of fond and happy memories is because of our personal guide, Elvis. He was professional, fun and easy to be with and had an amazing ability to find wildlife. You will find that many tour companies will provide visitors with a driver while Elvis was a genuine tour guide. He was incredibly knowledgeable, and we learned about Ugandan history, politics, social issues, and the communities. On our safaris, Elvis would share facts and information about all the animals, birds and fauna on the safaris. I also want to point out that Elvis is an amazingly skilled driver. This is no small thing in Uganda. Our trip involved many long drives that included congested (crazy) urban streets and treacherous mountain roads. Not once was I nervous or worried, he handled each environment skillfully. Elvis has a passion for wildlife, Uganda and for providing amazing service to his clients!

I look through my pictures of the trip almost every day. On our gorilla treks we saw several Silver Backs and babies. During our safaris we saw 7 leopards, including one eating his kill in a tree. We saw elephant playing, giraffes running, hippos sparring, monkeys stealing bananas, Chimpanzees, Rhinos.

I am very appreciative of the service and care that we received by Gorilla Trek Africa.

My recommendations: Besides my main suggestion to definitely book with Gorilla Trek Africa, I would also suggest booking the gorilla trek for two days. It is expensive, but I do not regret the extra expense as each day was magical

Kelly   –  
United States US
Visited: June 2018 Reviewed: Jun 12, 2018

Email Kelly  |  35-50 years of age  |  Experience level: first safari

Best trip EVER!!
5/5

Uganda is an incredibly diverse and beautiful country and William, who is “made in Uganda” welcomed us with an open heart and open arms. His love of his country showed at every turn. Gorilla trek Africa, William and the people of Uganda are incredibly hospitable. We did the 10 day safari through Entebbe to Mburo>Bwindi>>Queen Elizabeth>Kanyanchu> and finally Murchison Falls and Ziwa Rhino Sanctuary. Some highlights include the hippos, gorillas, chimps, elephants, lions, and giraffes just to name a few. It was truly thrilling to see. Our guide, William was EXTREMELY knowledgeable and well spoken and went out of his way to tell us special things here and there. We learned about birds, Ugandan Street food, the culture of the people, religion, etc. This particular tour was a whirlwind. We are from the US and we only get 2-3 weeks of vacation time. It was perfect for us and our time needs. We got A LOT in. If you have more time, you could spend 2-3 days in each place instead of 1-2. That and the insects would be my ONLY complaints. Which wasn’t anyone’s fault. I loved every inch of it. Even driving through the country on the bumpy red clay roads with the wind in my hair and African sun on my skin. The smells, sights and sounds of Africa will be with me forever. Thank you Gorilla trek Africa and William for a truly unforgettable experience that will be in our memories and hearts forever!!

Christian   –  
Germany DE
Visited: April 2018 Reviewed: Apr 16, 2018

Email Christian  |  35-50 years of age  |  Experience level: first safari

Perfect in every way
5/5

The four day trip to Uganda and Rwanda exeeded our expectations, perfect from the beginning to the end. Not only the car and equipment, especially the very knowledgable and friendly tour guide, but also the excellent choice of locations and perfect organisation leave not other choice than awarding the highest possible score. Highly recommended.

Anne   –  
Denmark DK
Visited: December 2016 Reviewed: Dec 13, 2016

Email Anne  |  35-50 years of age  |  Experience level: 2-5 safaris

1 day gorilla trek in Rwanda
5/5

We did a 1 day gorilla trek with a city tour of Kigali and the Genocide Memorial the day before the trek. Everything was very well organised and our driver showed a lot of knowledge about the area, which he shared with us during the trip. All communication with the office before travelling was fast and to the point and everything went smoothly when we arrived in Rwanda.

The gorilla trek was an absolutely amazing experience and I would recommend it to anyone. We got so close to them that we could have reached out and touched them if allowed. The big silverback passed us by at a distance of 2 meters, it was such a fantastic experience!

Rwanda is a very nice country to visit, very lush and beautiful with hills everywhere. The visit to the genocide memorial was a humbling and special experience and you can’t tell that this country went through hell only 20 years ago. I will recommend a visit to the country and especially seeing the gorillas to everyone.

Darryl   –  
Canada CA
Visited: September 2016 Reviewed: Oct 14, 2016

Email Darryl  |  50-65 years of age  |  Experience level: 2-5 safaris

Close Encounters with Gorillas
5/5

We had booked a 5 day tour with Gorilla Trek to see Chimpanzees in Uganda and Gorillas in Rwanda. First off was meeting our Guide, Moses in Kigali. he drove us into Uganda to Kabale Forest where we stayed at Primate Lodge. Next day we were with a Ugandan ranger, who guided us to the chimpanzees which were at that time climbing high into the canopy. Later in the day, they came down where we were able to follow them to a new site. Their calls are loud and spine-tingling. We had good views of them and returned to the lodge to find another chimp grazing right there. Next day was a drive into Rwanda to le Bamboo lodge. Bright and early we were trekking up a volcano (10,000 feet), taking us over 3 hours of walking up the mountain, where we found the Gorilla family of Mufunza, an enormous silverback. We spent time with them, while they grazed, babies played, and they just relaxed at times just 5 feet away. Mufunza did 2 bluff charges to assert his dominance, which were breathtaking. A great experience. Final day, we did a morning hike to see Golden Monkeys, which we found on the forest floor eating bamboo shoots. Cute monkeys, and a nice short day after the big Gorilla experience (though you wish you could go again). Finally, it was back to Kigali to fly out again. Well run tour by a respected and solid company. Recommend Gorilla Trek Africa to others who consider seeing Mountain Gorillas.

Raina   –  
Switzerland CH
Visited: October 2016 Reviewed: Oct 9, 2016

Email Raina  |  35-50 years of age  |  Experience level: 2-5 safaris

GTA - Rwanda - Uganda - Outstanding
5/5

I booked a six day gorilla trekking experience with Gorilla Trek Africa. I had wanted to see the gorillas for over twenty years so there was a lot of pressure on the company to get it right, which they did in every way possible: the booking process was seemless with the amazing Nelson answering my numerous queries and the wonderful Krish who was my guide/driver for the entire trip. Krish did everything possible to make my trip as comfortable and special as possible, even providing me with replacement hiking boots when mine were destroyed while tracking chimpanzees. Gorilla Trek Africa exceeded every expectation and I will be visiting Rwanda and Uganda again with this company (and hopefully I will be lucky enough to come across Nelson and Krish again).

Daniel   –  
Switzerland CH
Visited: September 2016 Reviewed: Sep 21, 2016

Email Daniel  |  20-35 years of age  |  Experience level: 2-5 safaris

2-Days Gorilla-Trekking
5/5

Thanks for the awesome experiance we had. It is amazing to see the the Gorillas in the Mountains of Rwanda. The Tour, Hotel and Airport Pick-Up was very well organized. We feel great during our stay. Thank to Gavis oir Driver, he did a wonderful Job feel us welcome and save everytime.

You have to do this at least once in your live. The feeling, when you see the Gorillas after the walk throu the Jungle you can't describe.

Thank you for this great experience, was the best i could do on our African-Tour.

Michael Pare   –  
United States US
Visited: August 2016 Reviewed: Sep 6, 2016

Email Michael Pare  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing 'Bucket List' Adventure
5/5

What an amazing experience! Nicholas was very helpful during the planning phase. Our driver and guide was Chris who did a great job. He was very informative and accommodating. The drive out to Volcanoes National Park was breath taking and the accommodation and food near the park was really good. The hike up to where the gorillas live was very strenuous and not for the faint of heart. If your hiking abilities are not strong, then the park guides can put you on an easier hike where they know the gorillas may be at a lower level. The one hour spent with our gorilla group is something that will stay with me forever. Sitting down just a few meters away from a 600 pound silver back is beyond words!! Kudos to Gorilla Trek Africa for creating this wonderful experience.

Debaditya   –  
Singapore SG
Visited: August 2016 Reviewed: Aug 26, 2016

Email Debaditya  |  20-35 years of age  |  Experience level: first safari

Excellent Tour Company, Great Guide, Wonderful Visit to Akagera and Gorillas
5/5

Pre-trip service:
- We corresponded with Nicholas initially and with Nelson when Nicholas was not around. Both were very prompt and helpful in giving information and giving us a quote for the trip. Information provided was to the point and complete with packing lists, etc.
- There was a moment of anxiety for one individual in our group of 3 when his receipt for the deposit placed with Rwanda Development Board had only his first name and not full name. Nelson assured us that this would not be a problem as it was only the receipt and not the permit and that they have given the full names and passport numbers to the RDB. Indeed there was no problems at all.

On-trip:
- Our guide was supposed to be Eric; we had asked for him after reading reviews although Nicholas had told us that all their guides were very good.
- Nelson advised with apologies at the last minute that due to some personal problems he wouldn't be able to come and our guide would be Enos instead.
- Enos is a great guide; very punctual, patient and professional with fluent English and most importantly with so much charm, humility and politeness. His calm but confident demeanour put us at ease from the very beginning. We were super impressed by his nuanced answers to our queries and he, at our request gave us a Rwanda genocide 101 - the context of the madness and how it built up to what it was starting over a 100 years ago.
- There were 3 of us and on the 2nd day in Volcanoes National Park, one of us was doing the gorilla trek the 2nd time and two of us were going to do the golden monkey trek. And we had to go in different directions to two different starting points. Enos was very resourceful and ensured that we reached our destinations in time.
- I also need to mention that Enos was very sensitive to every one of our individual needs and ensured that all of us had a great time.

Trip Itself:
- We went to Akagera National Park where we did a boat ride and a game drive the next day. Lovely experience not because the animals were very close by (except for the zebras, buffaloes and impalas, topis) but because of the solitude. It was like it was just the 5 of us (3 of us, Enos and the park ranger Didier), the wide savannah and the animals. The silence in such a large place with so many animals was complete! We had a good time spotting animals which were generally far away for most of the drive but in the end we came to a huge plain which had a lot of zebras, giraffes, buffaloes, topis etc. We also got to see two herds of elephants but they were pretty far.
- The Volcanoes National Park is a beautiful place with the misty mountains peaks and the jungles. We had a great time on the gorilla visit - the apes were very close by so we had good views and it was the same for the golden monkey visit. Both the treks through the dense jungles of central/east Africa were very enjoyable and unique experiences. I am not writing much about the gorillas because they are widely covered elsewhere and this is a review about the tour company.

Overall
- Very impressed by Gorilla Trek Africa.
- We had found them from the TripAdvisor reviews and they are #1 amongst 26 tour companies doing the gorilla trekking in Africa and it is totally justified.
- Booking directly with Gorilla Trek Africa is highly recommended.
- They also have another website by another name (i forget the name); the reason is nothing other than to increase reach.
- Thanks to Nelson, Nicholas and Enos for a wonderful experience.
- If we do the gorilla trek or Akagera National Park again, I am going to use this company.

Kim Walker   –  
United States US
Visited: July 2016 Reviewed: Jul 9, 2016

Email Kim Walker  |  50-65 years of age

Still Smiling!
5/5

There were four people in our group. My husband and I and also our adult son and a friend. Our son planned the entire adventure with the expert help at Gorilla Trek Africa. Upon arrival at the airport in Rwanda we were greeted by our tour guide Eric and he took excellent care of us from start to finish. He is very kind and knowledgeable and enjoyable to be around. Our tour began with highlights of the city and then a visit to the Genocide Museum which we all feel was a very emotional but highly important and part of our experience that had an impact that we will never forget. The drive to our destination was very beautiful with many people out of the streets in colorful clothing (it was a Sunday) and many carrying items on their heads or pushing huge bags of potatoes up hill on bicycles. It was amazing. The scenery was breathtaking and all the while Eric was answering all of our questions and sharing his knowledge of the people and the places which we found to be invaluable. We stopped to buy fresh bananas too so that was fun and delicious. The hotel and food that was part of our adventure was very good and everyone we met was very helpful and accommodating. Eric took us to a cultural center where we had so much fun enjoying some of the reenactments of the culture and ceremonies of the past. It was an entertaining and interactive experience. On our second day we went on our Gorilla Trek. There are no adequate words to describe even one aspect of this experience. To begin with you are immersed in environments that are truly breathtaking with bamboo forests and jungles and lush hillsides with volcano backdrops. Our porters, our guides, the gorilla trackers, the environment, and then, of course, The Gorillas will always be held close in our fondest memories of this once in a lifetime adventure. My son was nudged by a silverback and I was brushed by a smaller gorilla. We saw mama gorillas with their babies and playful young gorillas. I think there were 19 gorillas in the family we had the ultimate pleasure of enjoying for an hour after finding them. Our gorillas took us on an adventure as they went off trail and we followed with lots of help from the trackers who managed to cut and hold over vines to allow us through some of the most amazing foliage you could imagine. The gorillas were so awesome and captivating and the wonder and adrenaline of being in their presence didn't allow for fear. We had complete confidence in our guides and trackers and they had prepared us well for what to do while spending time with the gorillas. We all feel like this was an adventure of a life-time and we will recommend Gorilla Trek Africa to everyone we know.

Average User Rating
4.8/5
Rating Breakdown
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  • 1 star 1
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