Reviews

Sort By: Date Most Helpful Rating 51-57 of 57 Reviews
Lisa   –  
United States US
Visited: February 2017 Reviewed: Mar 11, 2017

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Lisa and not that of SafariBookings.
Less than expected for a custom tour
2/5

Communications with the agency were prompt and polite and included the attractions I wanted to see but I paid for a custom tour (I was the only client), expecting a great guide to tell me all about the land, flora, fauna and people along the way of my 5 day trip. My "guide" was a driver, not a guide and on long stretches of driving (some up to 8-9 hours), he did not engage me unless I kept asking specific questions. They didn't have wildlife or bird guide books in my vehicle to help me make sense of what I was seeing. I also had issues with the rude guide they handed me off to in Bwindi to see the Batwa people, who tried to steer me to a Bachiga village instead of the Batwa one that I had specifically asked to go to.

The attractions themselves did not disappoint: Kibale for Chimpanzee tracking was great--I was dropped off at the park and a ranger took over from there. The Kazinga Channel boat tour was superb, the experience in Bwindi Impenetrable Forest for gorilla trekking with their rangers was an incredible.

In all fairness I contacted Jackie at the main office and let her know my concerns and she was very apologetic, so I assume she has fixed the problem(s). Perhaps if it had been a group, I wouldn't have these issues, but as a solo traveller, I felt I had paid a lot for a lesser level of service.

Alexey   –  
Russia RU
Visited: February 2021 Reviewed: Feb 12, 2021

Email Alexey  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip in Rwanda
5/5

Jackie and Valens from Katona Tours made our 2-weeks trip in Rwanda unforgettable :)
We visited almost all the parts of the country and saw all the most interesting things you can find there, including chimpanzees in Nyungwe forest, kayaking on Kivu lake, gorillas in Volcanoes park, safari in Akagera park. In was really amazing.
I'd like to say special thanks to Jackie for being very flexible in resolving our problems during the trip. Everything was organised on a very high level.
I strongly recommend Katona Tours.

Libby   –  
Australia AU
Visited: December 2020 Reviewed: Jan 6, 2021

Email Libby  |  35-50 years of age  |  Experience level: 2-5 safaris

Last minute 10 day private tour Rwanda
5/5

I had a great time on this tour. More importantly they were flexible to my needs and managed to smooth the travel issues in Covid times.

Rwanda is very well organised for travel right now. (currently a night curfew but given my day activities I was happy for an early night).

Hugo   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 23, 2020

Email Hugo  |  35-50 years of age  |  Experience level: 2-5 safaris

Great gorillas but also great history
5/5

I organised a history tour together with the gorillas with Katona Tours. We did several of the historical sites in Rwanda as well as going in to Uganda to do a gorilla trek. Many people go to this part of the world just to do safari but Katona is more than capable of organising other tours for you. Kenneth really knew his history and this was clear right from the beginning when he gave me a 45 minute briefing on the history of the genocide before we visited the memorial. He was a great tour guide and really knew his stuff and had an amazing web of connections all around the areas we visited. Katona organised an excellent tour for me and the message is that they can do a lot more than safari. Make sure you see the history of the area as well as the nature.

Yianna   –  
Greece GR
Visited: August 2018 Reviewed: Sep 23, 2018

Email Yianna  |  35-50 years of age  |  Experience level: 2-5 safaris

Great gorilla safari
5/5

I've contacted Jackie months before our trip to Uganda. From the first moment she was very responsive and gave me all the info I needed for our first trip to Africa. She recommended lodges, hotels and gorilla permits. She took really good care of us during our stay at Uganda.
Denis - our driver - was really helpful and gave us many information for Uganda. The car was excellent and he helped us in any he could during the 3 days of our trip.

Jessica   –  
United Arab Emirates AE
Visited: October 2022 Reviewed: Nov 2, 2022

Email Jessica  |  20-35 years of age  |  Experience level: 2-5 safaris

Informative
5/5

Amazing tour with an amazing guide Ceaser I was very well taken care of and had a super fantastic time!

Anthony M.   –  
Kenya KE
Visited: February 2021 Reviewed: Feb 22, 2021

Email Anthony M.  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommend Katona Tours
5/5

We had an amazing 11 day safari with Katona tours.
From when i started planning this trip with Jackie of Katona over 1 year ago, she was very responsive and helpful in answering my emails and handling all my requests prior to travel. We landed in Entebbe Airport on 9th and were met by our guide Kenneth and headed to Murchisson Falls National Park for a 3 night stay, Queen Elizabeth National Park for 2 nights and finally did the Gorilla trek in Bwindi staying at Rushaga Gorilla lodge.
We added a day in Entebbe to visit Mabamba for a shoebill tour which also turned out to be a great idea, saw the shoebill for the first time.
The whole trip was flawless and Ken was very knowledgeable and all the accommodation facilities were really nice more than we expected.
Our experience was incredible and i would travel again with Katona tours. Do not hesitate to contact them for a memorable travel experience.

Average User Rating
5.0/5
Rating Breakdown
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