Reviews

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Brian   –  
United States US
Visited: July 2023 Reviewed: Aug 27, 2023

Email Brian  |  65+ years of age  |  Experience level: 2-5 safaris

Jane was very helpful and communicated very well.
5/5

Our safari was delayed three years due to the pandemic. Jane kept in touch and kept us informed. She offered good advice and answered all questions. The trip was well planned but flexible enough to accommodate changing conditions. My only negative was that some of the seat belts did not work.

Trinity B.   –  
Australia AU
Visited: August 2023 Reviewed: Sep 3, 2023

Email Trinity B.  |  50-65 years of age  |  Experience level: first safari

Very helpful agency and excellent tour
5/5

We communicated with Jane for around three months before settling on a final itinerary, and then at the last minute, brought everything forward one month. All our questions and requests were handled promptly and professionally. On the morning of our departure for our safari, Jane met us at our hotel to confirm the final details, ensuring we had no outstanding queries or concerns, and introduced us to our driver Paul.

We visited Massai Mara (Sopa Lodge), Lake Nakuru (Lake Nakuru Lodge) and Amboseli (Amboseli Sopa Lodge). All the accommodations were satisfactory, although Amboseli Sopa was our least favorite. The buffet meals at each location were diverse and would cater to almost any cuisine or diet. With our busy schedule, we never had time to enjoy the other facilities such as pools etc at each location.

On request, Jane also included a hot air balloon ride in the Maasai Mara, which was another incredible experience for us. We had a mini safari with our driver from the pickup point back to the amazing breakfast on the open plains which again, was an unforgettable experience.

Our driver/guide Paul was friendly and helpful and provided a great commentary including different facts about the many birds and animals we were seeing, and constantly reminded us of the names of everything we were seeing.

Although the traffic and roads in Kenya are hectic, from the city to the Parks, we always felt Paul was a safe and skillful driver amongst the chaos.

I have no hesitation in recommending Kenan Travel and Tours based on my experience.

Ada   –  
Australia AU
Visited: September 2023 Reviewed: Sep 22, 2023

Email Ada  |  20-35 years of age  |  Experience level: first safari

Accommodating, prompt, and friendly service
5/5

We booked with Jennifer for a 8 day safari tour in Kenya. Communication via email was easy, prompt, and friendly. Jennifer was happy to help customise our experience, offering multiple accommodation options for each location. Apart from 1 booking issue at one of the hotels, everything went without a hitch. Our driver/guide George was friendly and accommodating, and we felt safe and taken care of the entire time. We had a wonderful time and cannot wait to return to Africa in the future!

Bruno   –  
France FR
Visited: August 2023 Reviewed: Sep 25, 2023

Email Bruno  |  35-50 years of age  |  Experience level: 2-5 safaris

Good organization for a 1-day trip in Nairobi
4/5

We stopped for one day in Nairobi and Kenan Travel and Tours gave us the opportunity to visit the greatest places : national park, Giraffe center and Masai Market.
Our guide was very nice and helpful so we had a pleasant journey.
I would have given an "Excellent" review, if the guide had a sharper eye during the safari to see the animals ;-)

But everything was great, thanks!

Erica H   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 29, 2023

Email Erica H  |  50-65 years of age  |  Experience level: 2-5 safaris

Tailormade individual safari package with beach stay
5/5

I have never used a company based outside of the UK before but after reading Tripadvisor and safari booking reviews I contacted Kenan. Jennifer immediately replied offering different itineraries all fully priced. There was many exchanges between us as I changed my preferences of travel, lodges, amount of days stay and areas to stay. All because of the different options Jennifer would provide us and all fully costed. Everything was very responsive. We decided for a fly in fly out safari using Basecamp lodges one in the Masai Mara reserve Basecamp Explorer and one in Naboisho conservancy Basecamp Leopard Hill. And finally flights into and out of Diani Beach. Jennifer arranged everything, the accommodation, the domestic flights and the transfers, all we had to do was book the international flights.
Jennifer met us at the beginning in Nairobi transferring us onwards and at the end of our holiday ensuring we got back to Nairobi international. She contacted us a couple of times during our stay checking everything was ok.
We had an incredible safari the lodges, food, and game drives were absolutely fabulous far exceeding our expectations. And the beach stay at Diani was just what we needed to rest up and absorb our amazing experience before we headed back home.
Kenan travel are very competitive and provided us a tailormade safari holiday that ran like clockwork and left us blown away by our incredible adventure. I would highly recommend them to anyone. When we travel to Africa again I’ll use them again without hesitation. Thankyou Jennifer for a wonderful holiday

Antonio   –  
Poland PL
Visited: November 2023 Reviewed: Dec 4, 2023

Email Antonio  |  35-50 years of age  |  Experience level: first safari

Highly recommended
5/5

We did a 4 days 3 nights tour to Maasai mara and Lake Nakuru. Communication with Jennifer and Jane was great all along, they are very responsive and flexible. Maasai mara was amazing, we saw many animals and it was low season. We liked the Lenchada camp site as well. Lake Nakuru was great for watching Rino which were not on Mara, so if you are looking to catch the big five, i recommend you going. Really recommend Kenan travel and tours to anyone.

Alison   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Alison  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommend
5/5

I contacted Kenan after reading very good reviews of them.
I was very specific about what I wanted to do and where I wanted to stay.
They came back with an itinerary that was exactly what I had asked for and at a very good price. (I had already contacted a previously used well known UK travel company for the same itinerary and the difference in cost was staggering).
I went to Ol Pejeta, Lake Nakuru and the Mara Triangle.
Jane, the tour manager at Kenan came to meet me on my first morning in Nairobi and also came the next morning to introduce me to my driver, Andrew. She was always available if I had needed her.
Andrew was absolutely amazing. In all three places he never let me down and we had some incredible sightings of all sorts of animals. He was also very considerate and kind. He has a lovely sense of humour and we had lots of laughs. I will request that he be my driver next time.

I wouldn't hesitate to recommend Kenan Travel and Tours

Average User Rating
4.9/5
Rating Breakdown
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