Average User Rating

Rating Breakdown
  • 5 star 56
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 56 Reviews
Rob & Els   –  
Netherlands NL
Visited: June 2022 Reviewed: Jun 24, 2022

Email Rob & Els  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible birding safari under the guidance of our fantastic guide Herman

We did a 20 days birding/wildlife safari with Prime Safaris & Tours. The experience whas fantastic. Our guide Herman new all the birds by sound and side guides he arranged to go with us new where to find the diffucult species. The chimpanzee and gorilla tracking was well organised and an incredible experience. Seeing the great apes this close is just amazing. Just about all of my target birds i got to see so the trip was a great succes. The food in Uganda is very good and tasty. Thanks for an unforgettable vacation Herman and Prime Dafaris & Tours.

Stefan   –  
Germany DE
Visited: March 2021 Reviewed: Mar 20, 2021

Email Stefan  |  35-50 years of age  |  Experience level: 2-5 safaris

Simply overwhelming!

I traveled to Uganda during the Covid crisis, of course feeling slightly queasy; and then it was all just overwhelming! I booked my two sections of the trip with Prime Uganda Safaris, just as I did four years ago when I first traveled to the country where there is never a boring moment.

Prime Safaris is one hundred percent recommended. They offer the most amazing trips within Uganda, whether short or long. I had a special request for the greater Kampala area, no problem, Cate can do magic. Simply send her an email, then you already feel the friendliness of the Ugandans on your screen. No money grubbing.

I had one day Entebbe and three days Mweya with Queen Elisatbeth National Park safari. Those were days I will never forget. Just like the previous speaker from Korea, I had Dennis as a tour guide. The man is a blast, a highly intelligent and always friendly guy, just like Anasjas (spelled right?) four years ago. During the game driving Dennis had 50 eyes, he always spotted the animals immediately. Lions, hippos, antelopes, elephants, buffalos and birds without end. The program included a boat trip on Lake Edward. Thank you folks from Mweya Lodge, too! A great view of the lake landscape from your own terrace.

My tip; on the way maybe a few steps through the small villages, where there is maybe no Big Ben and no Eiffel Tower, but the Ugandan everyday life with smiling people.

Thank you, Cate! Greetings to your family, we were all able to greet each other briefly in the lobby! I will come back! Thank you, Dennis, it was a pleasure to have your company!

Barb B   –  
Canada CA
Visited: October 2022 Reviewed: Nov 17, 2022

Email Barb B  |  50-65 years of age  |  Experience level: first safari

Amazing tour company with best guide ever!

My husband and I (in our 50s) went on a 6 day safari with Prime Uganda.
They were exceptional to work with.
Cate kept in touch with me for months helping me to plan the days, the accommodations, the logistics. We spoke over the phone a couple of times and messaged often.
I felt very very comfortable with Cate navigating my trip.
We made several changes in dates and Cate always accommodated us.
We were very happy to have had a chance to meet Cate on our last day.
Our guide was Denis.
He was exceptional! Organized. Always on time. Well planned out. Articulate.
The information he provided us was amazing. We learned SO much.

Our 6 days included both the gorilla trekking and chimpanzee trekking.

I would STRONGLY recommend Prime Uganda and request Denis as your guide.

Sharon Balilea   –  
United States US
Visited: July 2022 Reviewed: Aug 20, 2022

Email Sharon Balilea  |  65+ years of age  |  Experience level: 2-5 safaris

FABULOUS 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour)

FABULOUS! We did the 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour) and it was absolutely FABULOUS! We observed lots of animals, saw much of the countryside and its people, and beautiful scenery. Our primary goal on this trip was to see the silver-back mountain gorilla – we trekked and we did see a family in Bwindi Impenetrable National Park! We also saw the Big 5 of Africa – 3 (lions, cape buffalos and elephants) were spotted at Kidepo Valley National Park, the white rhino was at Ziwa Rhino Sanctuary, and an elusive leopard at Murchison Falls National Park. We also saw many other animals on the various safaris and activities – giraffe, deer, antelope, zebras, crocodile, hippos, hyenas, warthogs, and much, much more! Notably, we also trekked to see the golden monkeys (endemic and endangered) – awesome!

Thank you, Cate for organizing such a terrific itinerary. This trip was planned and delayed over a three-year period, and finally came to fruition once covid restrictions were lifted. Cate was so professional and very responsive during this timeframe. The trip was absolutely worth the wait.

And we can’t thank our tour guide/driver, Denis, for being such a great guide! He’s the best of the best and knew everything about everything!

Highly, highly recommend this 13-day itinerary!!!!! We have such fond, fond memories of our time in wonderful Uganda and Rwanda! Thank you, Prime Safaris and Tours, especially “sister” Cate!

Brigitte   –  
New Zealand NZ
Visited: August 2022 Reviewed: Aug 18, 2022

Email Brigitte  |  35-50 years of age  |  Experience level: first safari

Awesome Experience with an Excellent Company

I cannot express how happy I am with Prime Safari and our recent tour with them. Cate's friendliness and communication were the first thing to impress me. She is very organized and always quick to reply to any query. Our tour guide, Emma, was just as impressive. He is such a nice, down-to-earth person and is very professional. He was always early and waiting for us at every departure and was very knowledgeable and easy to talk with. We really enjoyed our time with him. Cate organized a custom tour for us which included gorilla habituation, chimp tracking, and a drop off in Kigali. We also spent some time at the Fort Portal Crater Lakes, at the Bigodi Wetlands, and got an authentic (and very cool) coffee experience. All accommodation and food included in the tour were great and better than expected. I highly recommend this company for any tours in the region, they provide an excellent service.

Keith Fowler   –  
United Kingdom UK
Visited: July 2017 Reviewed: Jul 30, 2017

Email Keith Fowler

Uganda Safari Experience Par Excellence

We were recommended Prime Safaris and they lived up to all expectations. Cate helped us shape and customise our trip and kept us completely upto speed with all arrangements. Our tour ran very smoothly. Our two guides Mark and Gerrard added so much knowledge of Uganda and its wildlife which greatly enriched our experience. They went above and beyond to ensure everything ran smoothly and were always available and on time. Their friendly and approachable manner made the whole experience much more fun and personal.

Ruth   –  
United States US
Visited: June 2017 Reviewed: Jul 27, 2017

Email Ruth  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good experience at QE Park and Bwindi

My husband and kids (18 and 20 years old) did a five-day tour, luxury level, to Queen Elizabeth Park and Bwindi Impenetrable Forest. The trip was well organized (like clockwork!), accommodations were pleasant and in some cases extraordinary (e.g., the hotel in Bunyoni). Our driver/guide, Denis, was very knowledgeable and easy to talk to, and he was an excellent driver under trying circumstances on unimproved roads. Great value for money!

If you are planning a trip, it's wise to get full information about the length of the drives and the quality of the roads, as well as the type of vehicle (e.g., does it have functional air conditioning?). Setting appropriate expectations about these things makes a big difference.

Matt   –  
United States US
Visited: February 2023 Reviewed: Mar 14, 2023

Email Matt  |  35-50 years of age  |  Experience level: first safari

Amazing, well-organized trip!

Overall, the trip was fantastic. Our tour guide was knowledgable, accommodating, and friendly. The tour itself took us to a variety of national parks to see lions, leopards, wild monkeys, and, of course, a trek to see gorillas up close. Lodging was comfortable and the food was terrific. Prime Safaris does an excellent job organizing everything, and we left completely satisfied. Highly recommended.

Anastasia   –  
United States US
Visited: December 2022 Reviewed: Jan 21, 2023

Email Anastasia  |  35-50 years of age  |  Experience level: first safari

First class

Gift of a lifetime. I can’t say enough good things about Prime Safaris. This was my first trip to Africa and Cate made it perfect. I spent a couple of months writing to different operations and made my decision based on the reasonable price and personal communication. Me and Cate exchanged probably over 40 emails as I wanted to go over every detail. She was so helpful and patient. Our 6 days in Uganda were perfect. Our guide, Emanuel, was absolutely phenomenal. Best ever. He thought through every detail about our comfort. Went out of his way to make our trip memorable and pleasant. Every single aspect of our trip was a perfect check mark. So easy and perfectly planned. Uganda was amazing. We also booked Maasai Mara through Prime safari. Same experience. Very smooth operation. I focused on Uganda because it involves moving around and long drives in all kinds of weather. It was nothing short of perfect. Have no second thoughts, book with them! I was a first timer and so was my friend and we were super impressed. Ask for Emma as your guide! Thank you Cate!

Suzanne V - Church Mission Trip   –  
United States US
Visited: October 2022 Reviewed: Nov 10, 2022

Email Suzanne V - Church Mission Trip  |  50-65 years of age  |  Experience level: 2-5 safaris


Our Uganda Safari & Lodge in Murchison Falls National Park was amazing! Cate did a great job at preparing the trip for our team of 19 people. And stayed in contact with me. We had open sided jeeps and saw so many animals!! It was so beautiful. The driver guides were very good and our Main Tour Guide Ananias was awesome, very knowledgeable and just a fun guide. And the lodge was great! We would definitely recommend this company that goes the extra mile to make sure every detail is taken care of, you get the things you ask for, and your trip is wonderful. Thank you to the Prime Safari team!!

Average User Rating
Rating Breakdown
  • 5 star 56
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 3
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