Serene East Africa Ltd. management staff
Serene East Africa Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2009)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $495 per person per day (USD, excl. int'l flights)
Reviews
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Email Richard | 50-65 years of age | Experience level: first safari
Wonderful safari in Amboselli and Masai Mara
Our driver, Simon, with his many years of experience as a tour driver, knew his way around the parks and we saw the Big 5. We had a fantastic time. Lucy (office) was very easy to work with and this trip exceeded our expectations. The 5 day trip was just the right amount of time to be on safari. Accommodations and meals were superb.
Email Susan | 50-65 years of age | Experience level: over 5 safaris
Outstanding budget safari to Masai Mara for two with transfer on to the Serengeti
Excellent, reliable company to organise a safari with and very highly recommended. We wanted something a bit different (a land transfer into Tanzania at the Sirare border on the western side of Masai Mara) and Serene East Africa Safaris coped wonderfully with this, providing us with good options for a private safari (just the two of us) that were within our budget-level price range. The accommodation chosen was amazing given our budget (Mara Base Camp - highly recommended). Vehicle comfortable and reliable (minivan which is typical for here and much cheaper than land cruisers), driver helpful and capable. The wildlife viewing was exceptional (the wildebeest migration had crossed into Masai Mara from the Serengeti). Transfer from the MM to the Sirare border does not seem to be common so I provide some detail here. It is a 4 hour, really pleasant scenic drive - not a main roads so on dirt roads but not a problem. There was a fuss free handover directly to our Tanzanian safari driver at the border; the two safari vehicles just parked beside each other. The border passport controls (the Tanzanian side is a new building) and paperwork took just 15 minutes. You absolutely MUST have a yellow fever vaccination certificate to cross the border (although theoretically I think this is not required - depending on where you have traveled - you will still be asked for it). Taking vehicles across the border can be a big headache so we had a Tanzanian reistered vehicle and driver waiting for us for our Serengeti part of the trip. The two drivers were in good communication so this all went smoothly. This way of getting around to the Serengeti is a good budget alternative to going back to Nairobi, flying from there or going via the main land crossing. Be aware that it is still a few hours drive from this border before you get into the Serengeti National Park. Thanks Lucy and Serene East Africa Safaris for helping make our trip a fantastic experience.
Email Melanie | 35-50 years of age | Experience level: first safari
Superb trip. We saw so many animals and the whole experience was amazing
This trip exceeded our expectations. The organisation and communications were excellent (Lucy) Our guide(Peter) was extremely knowledgeable and worked so hard to make sure we saw as much as possible. It was a family trip of a lifetime and one we'll never forget
Exiting safari time in Masai Mara
Ti was a exiting experience in Masai Mara. Driver excellent, good camping, a lot of wild animals at a short distanze, we could organized time, like our need. Thankyou Serene
CN
Email Michelle | 20-35 years of age | Experience level: first safari
The best travel experience ever
At first, it was very hard to select a reliable agency to make sure the trip would be smooth. I was lucky that I found Serene, Lucy always replied E-mail very quickly and for the program arrangement, she gave her professional advises for the sceneries and accommodations. All the accommodations are perfect and her recommendation saved us a lot time, gave us the best spot to see the view and support us have the wonderful experience in Kenya.
Our driver Simon is the best as well, he knows everything about the animals, for all the questions he could give us the best answers! Simon is also a very good driver, he is familiar with all the pathways and could drive us to the best spots to see the animals and he always kept the vehicle very very clean, we felt very comfortable during all the program.
The services and arrangement could not be even better! Serene gave me a wonderful experience in Kenya. Thanks to Lucy and Simon, if it's possible, I want to recommend everyone who want to go to Kenya Serene East Africa Safaris, because they are the best!
Email Sue | 50-65 years of age | Experience level: first safari
We had a fantastic safari, Lucy tailor made an experience to suit our requests.
I arranged my trip independently from the UK, travelling with my daughter and felt very nervous not using a big firm. Lucy from Serene is a very organised business woman and quickly put me at ease, She answered all my questions and tailor made our safari to suit our budget, schedule and requests. All correspondence was answered promptly and Lucy was able to recommend a hotel in Nairobi to start our trip. We were collected by Lucy and our driver Dansom from the hotel to start the adventure. The safari bus was clean and well maintained with a plentiful supply of bottled water and we had it to ourselves so plenty of room for all our stuff. The massi mara was magical, we saw 4 of the big five including my particular favourite Elephants and so much more. April was a great time to visit seeing young animals and very green because of rain just before we travelled. Our trip was all inclusive (except for drinks) so no worries and the food provided was excellent. Dansom was knowledgeable about the wildlife and able to answer our questions. We travelled in the low season and Lucy was able to negotiate some luxury accommodation at a reduced price for our mara camp. We then travelled to Lake Nivasha to see fish eagles and explore the volcanic landscape at Hell's gate national park. It was a magical 4 days. We were returned back to our hotel in Nairobi to continue the rest of our holiday. It is worth mentioning that our bus did fail to start one evening ( not surprising given the terrain), Dansom was able to quickly arrange alternative transport and Guides for our evening safari and a mechanic to ensure our safari bus was up and running for our next trip. I was very impressed with the way the problem was handled with no noticeable disturbance to our schedule.
IN
Email Purnendu | 50-65 years of age | Experience level: first safari
Luci the owner and the operator of serene Africa safari is an excellent organiser.
I am fully satisfied with the services offered to us.
IN
Email Suparna | 20-35 years of age | Experience level: first safari
Such a Wonderful Trip!
Choosing a good safari company can be such a tiresome job because there are so many tour guides out there and so hard to tell which is good! With Serene, I made the perfect choice for the most wonderful safari with my mom, who was visiting Africa for the first time. It was a breeze getting the safari organized right from the start because Lucy was so accomodating and always replied to my questions patiently. She planned a wonderful itinerary for us. Peter was our tour guide and we couldn't have asked for anyone better - we saw so many animals at Masai Mara and he was more than happy to help us and educate us where we went. We stayed at a tented camp at Masai Mara which was good but only glitch was with the plumbing in the bathroom, however this wasn't the tour company's fault. The food was excellent. At Lake Naivasha, we stayed at the Mara Sopa Lodge and it was wonderful - we loved it so much that we requested Lucy to change our itinerary and spend a day more here, and she was so helpful in getting it organized. All in all, no regrets at all in choosing this company. I highly recommend it!
FR
Email Raka | 20-35 years of age | Experience level: first safari
8 day trip in Kenya
Everything was super. Lucy took care of every detail. We were a group of 8 people, and all ur comfort and convenience was taken care of. No problems whatsoever. Highly recommend. Lucy was able to provide a top notch service!
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Email Savannah K | 20-35 years of age | Experience level: first safari
A Dream Come True
Our Safari was everything we could've dreampt for and more! We got to see so many amazing animals up close, enjoy beautiful scenery, and witness the most incredible sunrises and sunsets. The hotels arranged for us to stay at were all top of the line and the ones located within the parks even lent opportunities to spot wildlife right from our room. We also opted to do a Hot Air Balloon Safari, which was one of the most exciting and memorable travel experiences of my life! Our driver was very knowledgeable of all the animals and countryside, answering any questions we could throw at him. Then from my first correspondence with Lucy she was incredibly helpful in making sure we got the best possible Safari experience. If you've ever thought about doing an African Safari I definitely would recommend going with Serene East Africa Safaris. They will give you everything you've ever dreampt of and more!