Reviews

Sort By: Date Most Helpful Rating 31-40 of 51 Reviews
Bill   –  
United Kingdom UK
Visited: February 2017 Reviewed: Mar 2, 2017

Email Bill  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Safari, great company
5/5

From initial contact to completion my experience with Serene East Africa Safaris was nothing but positive. Lucy was very helpful and explained everything very clearly. Lucy met us on our arrival in Nairobi to reassure us that everything was in order. Our two driver/guides, Simon and Danson were informative and helpful. We went to Ambolseli and under the shadow of Kilimanjaro we saw lions, elephants and hyenas fighting over a kill. All in all a marvellous experience. I can heartily recommend Serene East Africa Safaris.

Virginie van Niftrik   –  
United Arab Emirates AE
Visited: February 2017 Reviewed: Feb 28, 2017

Email Virginie van Niftrik  |  35-50 years of age  |  Experience level: 2-5 safaris

8 day enchantment safari
5/5

It all starts by choosing a safari provider and an itinerary and work together to make it your dream safari.
Lucy was incredibly responsive and therefore so helpful to help in setting up our program.
I had an amazing feeling beforehand and it just became reality once we arrived and were welcomed by her and our guide Simon. We enjoyed the personal touch of also being able to meet up with her again at the end of our customized program. It was all perfectly timed by Simon who ensured that we saw all the wildlife and more that one family can imagine to see!
We saw the rhino in Lake Nakuru, especially many lions in Maasai Mara and more, biking and hiking in Hell's gate, Lake Navaisha; finished in Amboseli with the magestic Kilimandjaro and the elephants.
We felt very safe driving around and so well taken care of by the experienced and knowledgeable Simon.
It was a fabulous trip and we are so grateful to Serene safaris for the incredible experience!

Marie-Diane   –  
Canada CA
Visited: October 2016 Reviewed: Oct 24, 2016

Email Marie-Diane  |  50-65 years of age  |  Experience level: first safari

Wonderful safaris and wonderful services
5/5

Only one word "Great" ... It's sometime hard to choose a company went you live in another country, to book a safari. With many email, Lucy and Michael, give us all the info about safaris, We receive a pretty good services ... and we add a Hot air balloon to our package ... it's was wonderful, a dream come true ... Thank to our guide and driver Simon ... Because the TO is part of KATO, it's secure us to book with them ... thank again
Marie-Diane and Helene

Bengü Koçak   –  
Turkey TR
Visited: September 2016 Reviewed: Sep 20, 2016

Email Bengü Koçak  |  20-35 years of age  |  Experience level: first safari

Very professional and connected
5/5

We had a one week safari&beach holiday with Serene Africa at Kenya. They were very helpful from the point of making an offer, customizing it based on our expectations, offering various alternatives and organizing the whole holiday as it should be. I can definitely recommend to those who are looking for a safari trip in Kenya.

Sophie   –  
United Kingdom UK
Visited: August 2016 Reviewed: Aug 28, 2016

Email Sophie  |  Experience level: first safari

Wonderful safari on a budget
5/5

Lucy at Serene East Africa Safaris made everything so easy as I arranged a 3 day private budget safari for myself and 2 friends.
Accom was very basic but bearable for 2 nights and food was pretty good.
Our driver Simon made sure he kept up with where all the animals were and we saw some amazing things, plus saw 4 of the big 5.
Highly recommended!

Nicolas   –  
France FR
Visited: August 2016 Reviewed: Aug 15, 2016

Email Nicolas  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect service
5/5

We did a four day safari (Naivasha, Nakuru and Masai Mara)
We were highly satisfied from the begining to the end : everything was very professional, the accommodation were better than we expected, the guide (Dawson) was very nice and competent. I recommand

Marco   –  
Italy IT
Visited: August 2016 Reviewed: Aug 10, 2016

Email Marco  |  20-35 years of age  |  Experience level: first safari

Great safari
5/5

Had a great time with this company. The guide was helpful and reliable. Highly recommended service.

Lorenzo   –  
Italy IT
Visited: August 2016 Reviewed: Aug 9, 2016

Email Lorenzo  |  20-35 years of age  |  Experience level: first safari

A great experience to discover Kenya
5/5

Serene organized a perfect 4-days safari. We went to Masai Mara, lake Naivasha and Hell's Gate, a perfect mix of different experiences. The logistic was very well planned and Simon, the guide, has been extremely professional and competent, careful of all our necessities.
I definitely suggest Serene for a unique experience to discover the wild nature of Kenya!

Kelvin   –  
Kenya KE
Visited: July 2016 Reviewed: Aug 2, 2016

Email Kelvin  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent Weekend In Diani
5/5

This was a fantastic trip... Serene took care of us despite our last minute demands and changes in itinerary. We were a family of four and there was something for all of us, from miniature golf, to swimming, to other sports. Clearly a lot of thought went into selecting the destinations. Thank You so much!
We all came back rejuvenated and energized at least until December when we plan another trip with Serene.
Well in Serene, excellent customer service... Keep up the good job!!!

Selena Huang   –  
China CN
Visited: July 2016 Reviewed: Aug 2, 2016

Email Selena Huang  |  35-50 years of age  |  Experience level: first safari

What a wonderful trip!
5/5

Concluded our trip in a simple word: "perfect"! It's not easy to choose a safari company from so many of them, but Lucy won our trust with her friendly manner. Our skillful driver Simon, was very experienced and patience, we spent a pleasure 6 days with him. Serene safari is definitely recommended, they will provide you an impressive and unforgettable safari trip, just like us.

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