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Rakesh   –  
United Kingdom UK
Visited: September 2026 Reviewed: Sep 30, 2026

Email Rakesh  |  50-65 years of age  |  Experience level: first safari

Great organising and excellent guiding of an unforgettable safari !!
5/5

Right from the start when we were looking to book a 1 week private Safari in Kenya (Lake Naivasha, Nakuru, Masai Mara and Amboseli), from the 3 companies we asked to quote, we got the best response from Jackie (of Shian). The brochure she tailor made for us was the most detailed, colourful and had a full itinerary along with various resort options to choose from depending on our budget. Her communication throughout the process was quick and efficient. She met us on day 1 and even got in touch during the safari to check if we were doing fine.
All the locations that we went to were simply magical with Masai Mara being my personal favourite. I have never seen such pristine nature with so much wildlife in one place. We saw everything we wanted except the elusive leopard. Both our driver/guides (Joseph and Christopher) were top-class guides who knew their routes very well and had immense knowledge about the animals which they willingly shared. They far exceeded my expectations and they always did their very best to help maximise our experience based on our priorities. However luck also plays a part. They were friendly, punctual and in constant communication over radio with other safari guides in the area so we don't miss out in case someone else has spotted something interesting. Note that the the safari vehicles are standard 'pop-up roof' Land Cruisers ATVs (for obvious reasons) and you need to be prepared for long journeys between locations. They were not air-conditioned but I would say they were comfortable for safari vehicles and even had a fridge for cold water which was provided throughout our trip.
The resorts we booked (Sopa and Serena) were all beautifully maintained with lovely rooms and some even had wildlife (zebra, water buck, monkeys) on premise. The food was very good and above all the staff were so courteous and helpful.
I will never forget the sight of watching so many animals in the immense landscape. It was nothing short of magical.
Thank you again Jackie, Joseph and Christopher for making this the trip of our life !

Brian   –  
Kenya KE
Visited: October 2026 Reviewed: Oct 10, 2026

Email Brian  |  35-50 years of age  |  Experience level: first safari

Punctual, reliable, and a great safari experience
5/5

We had a great experience with Shian Tours & Travel. They were punctual and kept to the agreed schedule, which we really appreciated. The tour was enjoyable overall, and we were very happy with the experience. It was a memorable trip, and we would recommend them to anyone planning a safari in Kenya!

Average User Rating
4.9/5
Rating Breakdown
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