Reviews

Sort By: Date Most Helpful 41-50 of 64 Reviews
Balraj   –  
United Kingdom UK
Visited: June 2018 Reviewed: Jun 26, 2018

Email Balraj

We have fantastic time Safari,Zanzibar,and Dar es Salaam ever we’re excellent service thanks Ubon
5/5

Very soon next booking with Ubon Safari thanks very professional service team thanks Regards Balraj

Jo   –  
United States US
Visited: July 2018 Reviewed: Jul 9, 2018

Email Jo  |  20-35 years of age  |  Experience level: first safari

Moses is the best
5/5

Our Leopard Tours guide, Moses, was patient and understood the goals of our trip and made sure we had the next experience. Very kind and very thoughtful. He was also very knowledgeable. No need for Google with Moses. No one thought to bring binoculars but Moses had not one, but two, on hand and he made sure the jeep fridge stayed stocked with cold water. The lodges had incredible views and the Serena staff treated us with the utmost respect and quickly attended to and anticipated our needs. Umang kept in touch during our safari and made sure we were taken care of. Ubon Safari will be the first one I recommend in the future.

Justin Murdock   –  
United States US
Visited: July 2018 Reviewed: Jul 14, 2018

Email Justin Murdock  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

The tour operator was accommodating from the time we landed until the time we arrived. There were several incidents when items were left in our previous resort, and the tour operator did everything in their power to make sure the items were returned to us. The tour itself was amazing to say the least. Our driver, Moses, is an absolute professional and very knowledgeable. We were completely comfortable with him and by the end of the trip he felt like family.

Zuleima   –  
United States US
Visited: July 2018 Reviewed: Jul 24, 2018

Email Zuleima  |  20-35 years of age  |  Experience level: first safari

Efficient and organized planning!
5/5

UBON Safari made my trip throughout Africa successful and easy to manage. I have never been to Africa before and wanted to go to a few countries on this trip (Tanzania, Madagascar, and South Africa). I did not know what the best way to go about planning and navigating through these countries. UBON Safari helped make the entire trip successful from landing to take off. The entire time I was taken care off with transportation that was arranged in all aspects of the trip. I felt that I had no hassle or difficulty traveling to these places. I could not have done it without them.

They were so personable with every part of the trip. UBON Safari made sure to constantly check in and assure that I was happy with all aspects of the trip. I couldn't have asked for a better experience in Africa.

Ilaria Tonelli   –  
Italy IT
Visited: July 2018 Reviewed: Aug 2, 2018

Email Ilaria Tonelli  |  50-65 years of age  |  Experience level: first safari

wonderful,
5/5

ubon is really a fantastic agency, top organization, top care of the cliente, super punctual, top clss choise of location, top choise of guide , top comptence! I anma a professional organizer of meetings and I know how ahard is the jo and how difficult is doing is in this marvelous level! Ubon now is my family in Tanzania!

Jules   –  
United Kingdom UK
Visited: June 2018 Reviewed: Sep 13, 2018

Email Jules  |  35-50 years of age  |  Experience level: 2-5 safaris

Holiday of a life time
5/5

Holiday of a life time!

2 things that made this holiday great:

The actual experience itself, so the places we visited, the hotels we stayed in, the people we met and the things we saw.


The second and what I would say the most important is the service received from Ubon safari. From before we booked, where they took the time to really understand us as people & what we liked so they could tailor make the experience for us.
Their knowledge was outstanding, they knew all the hotels, locations, tours, safari’s, people, extra’s and was able to again recommend exactly what to do, where to go, who to see, where to stay based on us as individuals, what would suit us, and they married the two up perfectly.

The holiday they put together for us, the hotel choices, the different experiences and the packages was amazing, you didn’t worry about anything, everything down to the finest detail was thought of and catered for. They had the best of everything and access to the best hotels, people, guides, experiences…..everything!

Ubon really cared about us, they followed our trip and made sure we were safe, comfortable and happy throughout the whole holiday and we were treated like kings and queens from the moment we contacted them to after we got back!

I have been around the world and I can honestly say this was the most “out of this world” trip I have ever experienced.

We had so many highlights, each day was truly amazing. Our biggest highlights were:

- The animals…wow! We had the best guide, he knew the park so well, so knowledgeable, he really cared about us having the best time and enabled to get very close to the animals and see things I could never have dreamed of seeing.

- The balloon ride over the Serengeti – unforgettable! What an experience, took your breath away.

- Bush Dinner – Incredible, being so close to nature in one of the most beautiful places in the world.

- Staying in the clouds at the crater….a little fresh, but breath-taking.

- And then pure luxury on the island of Zanzibar, in a stunning villa surrounded with panoramic views.

My only concern is how we are ever going to match this!

Sally Harris   –  
United Kingdom UK
Visited: October 2018 Reviewed: Oct 16, 2018

Email Sally Harris  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible personal attention to detail, listening to your wishes and turning them into your dreams.
5/5

Beena and Umang Gossain and UBON safari are simply two incredible individuals who give their all to every detail of your trip. We were kept updated on our itinerary and had constant contact prior to departure. On arrival in Kenya it was obvious we were going to be very well looked after. We then flew to Tanzania, what magic. All the hotels they had chosen for us totally matched not only our needs but our desires , I had specifically asked to have a room somewhere by a watering hole. I got it and it was perfect.
The guides they use are exemplary, full of care and knowledge, the airline Auric is excellent, the hotels are wonderful and all the hotels speak highly of the couple themselves as people .
The Serengeti was the most exciting, exhilarating and obviously tiring experience, but we saw everything. My husband did a balloon trip which he said was a marvellous experience and I joined him for the extraordinary champagne and cooked breakfast in the bush that I could have imagined . Everything is thought of down to the tiniest detail. Simply brilliant trip , so well organised and nothing is too much trouble if things need to get changed for whatever reason. They care and it shows.

NP   –  
United Kingdom UK
Visited: September 2018 Reviewed: Oct 16, 2018

Email NP  |  35-50 years of age  |  Experience level: first safari

Fantastic operator
5/5

My father has been telling me to take him to Tanzania, the country he was born in for as long as i can remember. He has been wanting to go back to see the 2 towns he grew up in. I always said no as i thought it was too dangerous (what was i thinking? Its not!). As my parents hit their 40th wedding anniversary I thought it was now or never and began researching. 55yrs is long enough for dad to wait!! I contacted at least 20 companies and was about to give up when i came across a few recommendations for Ubon Safari. So, i contacted them. From our first encounter, i knew Umang and Beena (Bee Gossain) were the people who were going to make my dads wishes come true and off we went planning the most incredible trip. I was put at ease instantly, no question was silly and no request too much. Questions repeated over and over were happily answered. I felt incredibly confident and excited. No concerns whatsoever, all thanks to the hard work, time and effort Umang and Beena put into planning these trips. They are so dedicated that they go to Africa for a few months every year to meet with hotels and give feedback. When we hit a number of issues on the holiday, they were right there with us working hard to resolve them. To know we had that help immediately is no small thing. Beena and Umang are so passionate about giving the best trip, they wont rest if any small thing goes wrong until its resolved. Their drivers and cars made this trip that much more amazing...7 days in Serengeti and 7 in Zanzibar can be hard going on some of the rough roads, and in the boats, especially for my mum who has severe rheumatoid arthritis but the cars were so comfy you dont notice and the drivers so good you feel safe. Mum had no problems! Unknown to us Beena had arranged a surprise bush dinner, which was incredible and a last min hot air balloon ride, which was so much fun. We also had ppl travelling on excursions with us to ensure my parents were well taken care of...its these small things that made the trip. We were spoilt! I cant thank Ubon enough, I cant recommend them enough and we can't wait to book another trip with them. Sadly we cant join them on the amazing trip to south serengeti and Zambia next year, which will be epic. If you want to go to Africa contact Ubon, you wont be disappointed.

Ruddy   –  
Belgium BE
Visited: October 2018 Reviewed: Nov 13, 2018

Email Ruddy  |  50-65 years of age  |  Experience level: over 5 safaris

Organise transport 4x4 driver and car in western Tanzania - Mbeya, Katavi, Kigoma
5/5

Hello,
We are back home now.
I would like to thank you for your support at the beginning of our stay.
You have reorganized in record time our journey and all went well with very professional drivers in a non easy situation.
Thank you again and kind regards
Ruddy

Janine   –  
Switzerland CH
Visited: November 2018 Reviewed: Nov 20, 2018

Email Janine  |  20-35 years of age  |  Experience level: first safari

Me and my brother really enjoined the travelling on the safari (Udzungwa-Mountains-Nationalpark and)
5/5

Our driver sixmundi had a big knowledge and we learn a lot about the culture, nature and the people. We see a lot of animals in Ruaha and the hike to the waterfall Sanje in Udzungwa-Mountains-Nationalpark was incredible! We spend more money that we expected, but it was worth for it! Thank you beena for all organizations in this short time!

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