Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 64
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 67 Reviews
Noah   –  
United States US
Visited: April 2022 Reviewed: May 2, 2022

Email Noah  |  20-35 years of age  |  Experience level: first safari

Incredible
5/5

We booked a 13 night stay in South Africa and Mauritius and it could not have gone better! Beena gave great recommendations for lodging and activities and was very detail oriented. The app was always up to date and very clear with instructions and the itinerary. Tours/transports were always on time and friendly. It was our honeymoon and each hotel had a handwritten note from Beena and a bottle of champagne waiting for us. First class service through and through! Would recommend Beena and Ubon to anyone.

Shaymaa Aldakheel   –  
Kuwait KW
Visited: October 2021 Reviewed: Nov 13, 2021

Email Shaymaa Aldakheel  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing trip to Botswana by Ubon Safari
5/5

I contacted Ubon Safari with many other safari operators in order to arrange for my group trip to Botswana. I ended up choosing Ubon Safari because they showed accurate and significant knowledge, professionalism, quick response and the most important factor was, they meet my budget (with slightly difference that I could digest).

They were super friendly & informative on the communication perspective, I can assure that they have the strongest communication skills. And were approachable whenever I needed to contact them.
Ubon Safari provided me with various trip plans/packages to choose from, that cover most of the points of interests I had mentioned regarding Botswana. Phone call meeting after another and Ubon safari got to know me and what I liked and disliked, and made it easy with their expertise to put together an itinerary of this safari trip.
The lodges and guides that have been recommended and chosen by Ubon Safari were the the highlight of the trip. At each place we stayed in the staff knew who we were and the details of our travel plans, so that everything worked smoothly. The services we had were excellent and beyond our expectations. Staff, and guides were professional and we felt well looked after by both Ubon Safari and local staff. Everyone was very friendly and hospitable.
We had a last minute situation that canceled an important day trip due to weather conditions. Ubon Safari was familiar with such situations and overcome the situation with a great alternative plan that fit in the itinerary quickly and fulfilled the gap that popped up because of the cancellation.
Another tragedy we had for one of the group trip members. Umang & Beena from Ubon Safari spent a very respectful effort to make this unexpected health issue as convenient as possible and scheduled the related changes accordingly. The changes they made covered the itinerary under the contract with them and beyond that contract, they kept and still keep checking on us after we are back to busy life at our home country.
Thank you so much to Umang and Beena for looking after us and giving us such a amazing experience and overseeing all the day-to-day itinerary. And for helping me to do an amazing trip.

I can't recommend Ubon Safari more, Umang & Beena paid attention to the smallest details and provided a top notch service. They utilize their qualities to ensure their guests have memorable trips.


Alexandra and Damian   –  
United Kingdom UK
Visited: October 2020 Reviewed: Oct 17, 2020

Email Alexandra and Damian  |  20-35 years of age  |  Experience level: first safari

Absolutely Outstanding!!
5/5

X
Words cannot describe the wonderful experience we have had on our trip to Tanzania organised by Umang and Beena at Ubon safari.
We wanted our honeymoon to be extra special but to know where to start when planning a combined safari and beach trip was overwhelming, until we found Ubon safari. From the start of planning Beena quickly found great options to suit our ideas and budget and the whole experience from then on was absolutely outstanding.
From the moment arriving in Tanzania we were SPOILT!
All of our accommodation was 5* plus, we were always greeted and treated like VIPs and always had a little extra treat waiting for us on arrival. We can honestly hands down say we have never experienced service like we received during this trip.
Our Safari was absolutely fantastic, our driver guide Ali was super knowledgeable and interesting and made sure we got to see everything we wanted and more.
And then after, our beach trip to Zanzibar was just pure bliss, a private villa on the most beautiful beach; once again treated like VIPs. I actually shed a tear when leaving!
Umang and Beena made sure everything was organised to perfection and was always checking in to make sure everything was going great and if we needed anything. This personal approach made us feel relaxed the whole time as we knew they had everything covered.
All this during a Pandemic!!! Not that you would know about that when your there, we never felt so safe and it was the perfect place to social distance.
Our 1st time to Africa and definitely won’t be our last, it now holds a very special place in our hearts and we have left feeling like we have made new friends in Beena and Umang. One thing is for sure we could not recommend Ubon safari enough, they have exceeded our expectations and more. Thank you so much ❤️

Sharon   –  
United States US
Visited: January 2020 Reviewed: Jan 31, 2020

Email Sharon  |  50-65 years of age  |  Experience level: 2-5 safaris

Asante for Excellent Service
5/5

Asante to Beena and her team of people who made our trip fun, safe and very special at each point along the journey. Beena has connections with people in each town in Tanzania!

Rinku   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 16, 2020

Email Rinku  |  20-35 years of age  |  Experience level: first safari

UBON SAFARI - in one word Amazing!
5/5

UBON SAFARI - one word amazing!

They put together this amazing trip for us to celebrate my dad’s big birthday in Tanzania & Zanzibar (where he was born). The whole trip was very special for us all.

The guides were fantastic they went above and beyond to ensure our trip was special - treated us like royalty. Ally was amazing - he ensured was saw the big 5 and more! Ahmed and Mtoo in Zanzibar also just amazing too had a great tour of stone town and the spice tour.

The staff at all the hotel were like family they knew who we were without even introduction - they ensured we had the best stay and food!!

Umang was available throughout the whole trip - you would never get this with a normal travel agent. Beena and Umang are just the perfect team and their passion for Africa can be seen in the amazing itinerary’s they put together for their clients. All the surprises you had for my parents were just so lovely - they absolutely loved being spoilt!

I reccomend UBON safari for all trips to Africa - they have all the knowledge and passion for Africa I look forward to booking all future tours with them (I would not book with anyone else!)

Thank you again Umang and Beena! ❤️

Almas   –  
Canada CA
Visited: December 2019 Reviewed: Jan 11, 2020

Email Almas  |  65+ years of age  |  Experience level: first safari

Excellent
5/5

Excellent
No issues
Tour was up to my expectation and mire

Maggie   –  
United States US
Visited: December 2019 Reviewed: Jan 10, 2020

Email Maggie  |  20-35 years of age  |  Experience level: first safari

Would choose them over and over again!
5/5

A friend of us recommended UBON to plan our honeymoon - what a great advice! Beena has been the best travel agent we’ve worked with. Professional, hard worker and extremely knowledgeable. In the planning she made sure that we were choosing the right destinations, hotels and activities that would fit our expectations. She was very accommodating to our budget and dates. Once off to the adventure, not only she was available 24/7 (and very responsive), but she would check on us after flights/transfers/checking-ins to make sure everything was OK.
THANK YOU Beena for helping us with our dream trip! It has been a real pleasure!
We hope to be traveling back soon with UBON and we will 100% recommend it to everyone!

Lauren   –  
United States US
Visited: October 2019 Reviewed: Dec 29, 2019

Email Lauren  |  35-50 years of age  |  Experience level: first safari

Easy, accommodating, friendly, knowledgeable and hands down the BEST tour group!
5/5

We had the most AMAZING time on safari in Tanzania - huge thanks to our guides at Ubon Safari. This was hands down the easiest, most organized trip we have ever planned/taken. During the planning process, Beena was always available for questions and suggestions. While on Safari, we were treated like royalty - providing guides/transports every step of the way, personally checking in to make sure we were doing well, and guiding us on the most magical vacation. The accommodations were 5 star, the knowledge of our guide, Ali was remarkable and the experience of seeing the beautiful country of Tanzania was something we will treasure forever. I have already recommended Ubon to all of our friends and family and would HIGHLY recommend review readers to use these guys. Thank you for the best vacation ever!

Sarah   –  
United Arab Emirates AE
Visited: June 2019 Reviewed: Jun 21, 2019

Email Sarah  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service - fabulous holiday
5/5

UBON Safari really go the extra mile to ensure your holiday is the best it can be. From the quick responses to any requests, to the personal touch they provide, this is an excellent company through which to plan a holiday.
I went to Zanzibar for a beach holiday and the beach lived up to expectation - white sand, turquoise sea and luminously green palm trees - while the hotel offered just what I was looking for - great food, plenty of drinks, good service and a huge room with a private garden. Incredible.
I can't recommend UBON Safari highly enough.

Nalini   –  
Canada CA
Visited: March 2019 Reviewed: Mar 27, 2019

Email Nalini  |  50-65 years of age  |  Experience level: first safari

Amazing Trip with UBON Safari
5/5

We just got back from our Amazing 20 days trip to Dar-es-salaam,Serengeti,Ngorongoro and Zanzibar.Wow what a life time experience.
Firstly I would like to Thank Umang and Beena from UBON safari for creating such a nice itenary for us.we enjoyed every hotel they recommended the drivers the guides everything was so perfect.Amazing thing was Beena was in constant touch with our drivers as well as us checking if everything was ok. I would say that’s the service we appreciated.
Definitely highly recommend company UBON safari.Cant wait for my safari with UBON Safari to South Africa.
Nalini Gosai.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 64
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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