Average User Rating

Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 80 Reviews
Karen C   –  
Canada CA
Visited: September 2023 Reviewed: Oct 16, 2023

Email Karen C  |  50-65 years of age  |  Experience level: first safari

Excellent Service

We had a memorable Kenyan safari with the help of Alym at East Africa Wild. I had never been to this part of the world before and did not know where to start. We eliminated other tour companies on our list because we found Alym to be most prompt in responding, personable, and attentive to our requests. He set us up with a private driver, Baraza, who was an excellent, highly skilled guide throughout our time in the Masai Mara and Samburu. We felt safe and taken care of. We would highly recommend Baraza as a tour guide. All our accommodations were excellent. We were most impressed with Alym's response when our plane was delayed and our arrival into Nairobi was going to be significantly later than planned. We contacted Alym as soon as we knew we would not arrive on time. He assured us that he would contact his people and we would be well received no matter what time it was. We were relieved to find attendants waiting for us to escort us through the airport quickly. That set us off on a good foot despite the lack of sleep due to the flight delay. We would highly recommend Alym and East Africa Wild to anyone looking for a personalized safari.

Melissa and Anthony Tavolieri-Essex   –  
United States US
Visited: November 2021 Reviewed: Nov 19, 2021

Email Melissa and Anthony Tavolieri-Essex  |  50-65 years of age  |  Experience level: first safari

Most attention to detail and customer service ever experienced

I don’t know where to even start. Africa has long been part of my bucket list for years now. I started researching and planning approx. 2 years prior to taking the trip. I was looking for a luxury safari experience but on a middle class salary lol. Let me say that there were some companies that turned me away due to my budget and what i was looking for in experience. When i came across Alym from East Africa Wild Adventure Safari at the beginning of Covid, he explained to me that he could work with my budget until we were both confident of finding the trip of my dreams. Alym was so patient with me and my requests, so patient that it took 14 proposals ( 14 proposals due to my pickiness lol) before we were both confident we had the trip I was hoping for. But Alym’s patience did not end there. With Covid, we of course had many concerns and questions, and travel does not come without new obstacles. Alym patiently met with us multiple times over zoom to discuss all aspects of our trip such as tipping, currency, immunizations, Covid swabs, entry visa’s etc. It seemed too good to be true. Once on safari, not only did everything go off without a hitch, but Alym and his ground manager in Kenya, Silvia, were constantly available for calls and messaging to guide us should we have any further questions. I shopped around a lot prior to meeting Alym from East Africa Wild, and I can guarantee you that you will not be disappointed with this company and their staff. We did not have to think once we set foot on our plane, we literally only had to enjoy the experience, and what an experience it was. It far exceeded any expectations I had, the lodging, the food, the adventure, the people. We also were never without support or left alone to navigate the unfamiliar on our own. There was always a driver waiting, security etc, never did we ever feel unsafe or unsure of what was next on our agenda. Africa is utterly amazing, and I can credit our experience to Alym and his staff for meeting every one of our desires, hopes, and for giving input into things we should try or see, and when a flight was delayed at no fault of East Africa Wild, Alym stepped in and got us a day room at the airport hotel to relax while we waited on our new flight. It was not lost on our group that this was definitely a step up and above what was expected. I cannot say enough about this amazing company, I know you will not be disappointed in any part of Africa and working with this incredible company!!!

Giselle and Alan   –  
Canada CA
Visited: November 2021 Reviewed: Nov 18, 2021

Email Giselle and Alan  |  50-65 years of age  |  Experience level: first safari

East Africa Wild is the most organized, caring, knowledgeable and personable tour operator ever!!!!!

We travelled during Covid which was a concern for us. Alym and his people on the ground in Nairobi were so knowledgeable about all the hoops we had to jump through to travel, they made it almost seamless. Alym put together a trip for us at our price point that we asked for and it was outstanding. They figured out all of the transfers to and from airports, hotels and camps. There were 9 flights involved in our itinerary from Canada. Alym and his team had the trip so well planned we did not have to think of anything. We were in contact with Alym or one of his team anytime we needed a question answered, it felt like they were travelling with us.
We went to three camps, Elewana Safari Camp in the Lewa Conservancy, Elephant Bedroom Camp in Samburu National Reserve and Kichwa Tembo and Beyond in Mara North Conservancy. It was explained to us that each would be different in terrain and animals and none of them disappointed. The tents in all of the camps were all luxurious and the food was outstanding at each camp. We saw more animals then we ever expected to see and saw things that 2 of the guides had never seen before. Speaking of the guides, they were outstanding at each camp, very friendly, easy to understand and very knowledgeable. We went to see animals and we were so excited and overwhelmed to see what we saw, it was a life changing experience for us!!
We added 3 nights in Zanzibar for a little beach time and the locations there were outstanding. We stayed at Breezes Beach Club and Zanzibar Serena Hotel, it was so nice swimming in the Indian Ocean and each location had beautiful pools.
We have travelled a lot over the years but this was our first African experience. We will travel to the continent again and we will only deal with East Africa Wild Adventures.

Tyler from Vancouver   –  
Canada CA
Visited: September 2021 Reviewed: Oct 17, 2021

Email Tyler from Vancouver  |  20-35 years of age  |  Experience level: first safari

A true, personalized, and attentive experience

My wife and I booked our honeymoon in Tanzania through East Africa Wild, amidst the pandemic and craziness happening in the world, and could not have been more satisfied.

Alym and his partners took very good care of us. They were always available to answer questions and help us feel comfortable, before and throughout our trip. The attentiveness to our concerns could not have been better.

We stayed 6 nights in Tanzania - one night in Arusha, one in Tarangire, two in the Serengeti, and one at the Ngorongoro crater. The hotel and lodges met or exceeded our expectations (especially Maramboi). Our driver was fun, friendly, patient, and very knowledgeable about the wildlife and vegetation. We saw everything: big 5, big cats, Rhinos, and more. The experiences were incredible!

Our itinerary was custom built and perfect for us. It considered everything from dates, lodges/camps, routes, expectations, and more; It was truly a personal experience. We then checked very similar itineraries against competitors (e.g. big name companies and local operators) and East Africa Wild provided better service and better value for money (before booking the trip). Now, after the honeymoon, we can also confidently say that we were NOT let down by the quality either. Our guide, our accommodation, our welcoming, our farewell, every detail, was met or exceeded expectations.

We highly recommend working with East Africa Wild to have your dream safari come true.

Finally, while in Tanzania, COVID-19 was among the least of our concerns. There is as much or more of a risk at home than any of the lodges or camps we stayed at.

Thanks Alym, Hasan, and the rest of the East Africa Wild team.

LRA   –  
Pakistan PK
Visited: February 2020 Reviewed: Mar 4, 2020

Email LRA  |  65+ years of age  |  Experience level: over 5 safaris

Expectations exceeded

My wife and I have been on a number of safaris in Kenya and Tanzania and wanted our families to share in the adventure and joy of this experience. With a party of 8, we soon agreed that we needed outside assistance to bring expertise and a sense of order to our plans for a family safari.

We were fortunate to hook up with Alym Bhanji from East Africa Wild Adventures. From the first contact, Alym sought to ensure that the safari package that we selected would meet all of our needs. He was sure to make plans for the two kids (8 and 11) in our group, and to make sure that the adults’ needs were met as well.

Following recommendation received from Alym, we ended up selecting a Sky Safari package that took us to three magnificent Elewana camps (Elsa’s Kopje; Loisaba; and Sand River Masai Mara). Alym made sure that every detail, from arrival to departure, was top-notch and taken care of.

My family had the experience of a lifetime and we owe much to Alym and his team at East Africa Wild Adventures.

Ellen Amrhein   –  
Canada CA
Visited: January 2020 Reviewed: Jan 30, 2020

Email Ellen Amrhein  |  50-65 years of age  |  Experience level: 2-5 safaris

The only way to go

East Africa Wild Adventures is incredible to work with. There is quick response time, communication is excellent and attention to detail is impressive. We had a wonderful time on our safari and all the experiences exceeded expectations. Alym is easy to work with and very good at individualizing needs. I have some health issues and he was able to work with the lodges to make sure my needs were met. We were booked into incredible lodges and service was excellent. Everyone from East Africa Wild Adventures to the lodge cleaners offered exceptional service and showed flexibility to meet our needs and make our experience memorable. I highly recommend East Africa Wild Adventures for planning any experience in Africa. The company has a vast network and excellent knowledge of the areas and lodges they arrange for your holiday.

Andrey Prudnikov   –  
Russia RU
Visited: November 2019 Reviewed: Nov 15, 2019

Email Andrey Prudnikov  |  35-50 years of age  |  Experience level: 2-5 safaris

Alym organised a perfect private safari for me

I've contacted Alym from East Africa Wild Adventures with request for private custom made safari just 1 week in advance. He's organized everything in just 3 days and the result satisfied of all of my demands. The safari itself was well organised, all activities were on time, my driver/guide Makau is perfect and I could recommend him to everyone. We did a lot of driving and visited lots of places in just 6 days per my request.

Elizabeth   –  
Canada CA
Visited: October 2019 Reviewed: Nov 12, 2019

Email Elizabeth  |  50-65 years of age  |  Experience level: first safari

Excellent itinerary to provide an incredible experience

When I started to plan our trip to Kenya, I quickly realized that I was out of my depth. So many options, so hard to decide where to stay (it is not the amenities, but where the lodges are located which we now know can provide a completely different experience). A friend of mine recommended East Africa Wild Adventures and from our first phone call I realized that Alym listened and wanted to know what type of trip we were looking for to tailor the experience to our tastes.
The interactions were excellent and he quickly put an itinerary together that was fabulous in paper and really awesome when we actually did it! Absolutely mind blowing! We saw so many different things and every location and lodge had something unique that differentiated it from the other lodges.
We slept at the roar of a lion in a place without walls (creepy but exhilarating as we felt completely safe throughout our journey) sharing full days with the Maasai community in an experience that will be with us for life, we heard hippos literally outside our tent and got asleep to the grunt to wildebeest pasturing outside our tent in Maasai Mara.
The drivers/guides were excellent and eager to show us what real Kenya is! Very important when you are sharing so many days together. We developed a friendship and we will remember them forever.
I strongly recommend this company: they are knowledgeable, always available and you can feel your money was well spent!

Sandra   –  
Canada CA
Visited: August 2019 Reviewed: Nov 2, 2019

Email Sandra  |  50-65 years of age  |  Experience level: first safari

Great experience with Alym and East Africa Wild

Planning and booking our safari with Alym and East Africa Wild was easy, fun and straightforward. Alym always made himself available to discuss all aspects of the trip. Not only did he clearly answer all questions I had, but he was forthright in explaining why certain itineraries or properties might not have worked for us given the season, length of stay, etc. It was information that you can't easily find by doing a search yourself or by booking a set itinerary often offered by tour operators. It helps enormously to work with someone who is familiar with the area and the different properties.

The safari itself was fantastic and there are only one or two minor things I would have done differently (maybe skip the Masai village?), but nothing to do with the actual properties, length of stay, etc. The properties he suggested were great choices and though each one was a very different experience from the others (by our choice), each was a wonderful, comfortable stay. The actual time on the road was exceptional - we were in three different parks/conservation areas and saw a great number and variety of animals and birdlife. The vehicle itself was very comfortable and it was great having it to ourselves (family of 4).

We had a wonderful driver/tour guide, John, and could not have hoped for a better person to show us part of Tanzania. We were with him for 7 days and not once did we feel we could have had a better guide. He was very easy to get along with and knowledgeable about everything you could possibly think to ask him about his country (not just birds and animals!). He was also an excellent driver and we all felt very safe with him despite some challenging road conditions.

I have already recommended Alym to some of my friends who are planning a safari in the near to not so near future. If we are fortunate to be able to do another safari, I will certainly be in touch with Alym again.

Theodore and Brenda   –  
Canada CA
Visited: September 2019 Reviewed: Oct 30, 2019

Email Theodore and Brenda  |  50-65 years of age  |  Experience level: first safari

Excellent service and knowledge

Alym was an excellent person to book a vacation with. Somebody that has actually been there and done that! Highly recommendable

Average User Rating
Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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