Reviews

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Tracy   –  
Australia AU
Visited: August 2016 Reviewed: Oct 18, 2016

Email Tracy  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Tracy and not that of SafariBookings.
Beware. Possibly scamming your money
1/5

I contacted this company through this site. I am not sure even now if the company is real or a fake "brief case" operator that steals your money.  When i contacted them through here their email address was different to what is now listed. It was ***@gmail.com, now i see the change im thinking they change it once they get bad reviews.
I contacted them a few months apart and was given a different price for the same tour each time, when i asked why the price difference for the same tour, was told prices had gone up but they would give me a discount to match the original quote. Originally my emails were answered by a Debby, who then put a formal name stamp on emails of Deborah Kanini. Eventually when i asked more questions the emails were simply signed, Regards. I asked at one stage who i was speaking to and the person replied Debrah, spelling her own name wrong !
I was given a bank account to make a deposit into and i said i was making a payment that week. Luckily i got held up and never got to bank to make payment because the day after i was meant to pay i received an email from them saying they had to close that account, please cancel deposit and make another payment into another account, they supplied a new account number. This sent alarm bells going, so i never made payment. When they worked out that i hadnt actually paid and didnt need to reverse any payment i was inundated with emails with many different reasons as to why they had to shut the account. Even got an email saying the money had gone through, please go ahead with planned tour, the rest of the money can be paid once you arrive in Kenya.  Seem like a total scam company, their facebook page looks legit, but comments left are normally by "tourists"  based in Africa. I have no idea why this happened, every now and again some of the reviews seem real, and they mention a Nancy, not the Deborah i seemed to strike. I did tours throughout Kenya, Zimbabwe, Zambia, Botswana and South Africa and never once saw a vehicle with either a Segein or a Serengeti adventure safari logo.

Luca   –  
Italy IT
Visited: August 2019 Reviewed: Oct 15, 2019

Email Luca  |  35-50 years of age  |  Experience level: first safari

Amazing, safe, fantastic tour operator
5/5

Really safe, competent, the guide was really amazing, the Jeep fantastic and the food very good. Debby is the best tour operator in town: she follows you in every step, she is competent and polite

Ketty Bright   –  
United States US
Visited: October 2019 Reviewed: Nov 1, 2019

Email Ketty Bright  |  35-50 years of age  |  Experience level: 2-5 safaris

amazing experience
5/5

My husband and I have just returned from the 5 day Masai Mara, Lake Nakuru and Lake Naivasha tour. This really was an incredible experience for us from start to finish.

We were picked up and dropped off directly from where we were staying in Nairobi. Accomodation was as described. I felt comfortable and safe wherever we stayed.

We managed to see lots of animals and our tour guide Ben really went above and beyond to make sure we were at the best spots to see the animals.

We really have no complaints and would recommend Segein Adventure Safari to anyone interested in exploring this part of Kenya.

Thank you so much to the staff that supported us throughout our trip. Debby and George,- you are brilliant!

Magdalene   –  
Kenya KE
Visited: September 2019 Reviewed: Nov 1, 2019

Email Magdalene  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience since returning I have spent hours a day looking at the pictures,savouring memos
5/5

Professional,polite,knowledgeable,brilliant and very friendly staffs.
Guides are very good and have a sense of humour. They were also very patient with us during the safari.
I had a very great awesome and exciting safari.
Truly satisfied with the service.
Planning on returning soon.

Nikki   –  
Nigeria NG
Visited: September 2019 Reviewed: Nov 1, 2019

Email Nikki  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

The trip and program of my journey in Kenya was one of my best !
The weather was not good when I arrived and Seven By Far changed the order to make sure I could benefit of the best conditions for my safari.
The visits , the driver and guide were beyond my expectation. I took a private tour with 3 participants and have enjoyed every day.
The drive was sometime a bit long, but the reward was there when we arrived at destination.
The choice of lodges, the communication on changes when we had to adapt the program, the safari itself is an extraordinary experience that I recommend with this Tour Operator.

Great quality of lodge and food.
Lacking words to express my satisfaction but I was able to take many pictures to remember back home

Eva   –  
Canada CA
Visited: February 2019 Reviewed: Nov 9, 2019

Email Eva  |  35-50 years of age  |  Experience level: over 5 safaris

Great value for money, and really lovely people go out of their way to make you feel comfortable!
5/5

I kept their contact so I can use their services again next time I’m in Kenya. I recommend! Lovely people.

Parveen   –  
India IN
Visited: August 2019 Reviewed: Dec 19, 2019

Email Parveen  |  20-35 years of age  |  Experience level: first safari

Total Adventure
5/5

HIGHLY RECOMMEND. The communication was superb, Debby and the rest of his team was prompt with answering my queries and always had suggestions on improving our safari. The expectation was exceeded, the hotels we stayed at was more than we could ask for.

Marina&Luca   –  
Italy IT
Visited: January 2020 Reviewed: Jan 24, 2020

Email Marina&Luca  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari low cost
4/5

The Safari we did with Debby agency fully met our expectations and corrisponde to what we agreed on. Debby was very helpful and flexible, open to meet our needs. we really loved the experience. Thanks Debby! we absolutly recommend Debby agency!

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 12
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 1
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