Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 123
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 125 Reviews
Sue Prinsloo   –  
South Africa ZA
Visited: June 2024 Reviewed: Jul 17, 2024

Email Sue Prinsloo  |  65+ years of age  |  Experience level: over 5 safaris

Best Tour Operator that we have had ghe pleasure of dealing with
5/5

Safari Online was professional, considerate and from our brief Walter Kohrs declped a tailor-made tour of the Okavango Delta that was perfect for our family. We were kept informed and updated along the way from the initial proposed tour video to the final app with all our tour information. Safari Online worked within our budget and presented us with an amazing experience that was well worth the expense as everything was included in the price.

Compliments to Wilderness Safaris who managed our local Botswana travel to the Okavango. Transfers to and from the various camps by small aircraft proceeded like clockwork without any delays or complications.

We visited three Camps in the Delta and Linyanti Concession-

Tubu Tree Camp was beauifully appointed and met all our expectations - hospitality of the staff, comfort of the lodge, excellent game drives and plentiful nutrional and tasty meals. We felt pampered at all times, nothing was too much trouble for the staff.

Pelo Camp was a gem on a beautiful island, small intimate setting and refreshingly rustic with amazing attentive staff who were friendly and wonderful hosts. The food was exceptional. The beauty of this camp was it's location on the overwhelming vast waterways to navigate by mokoro and boat wih an abundance of bird sightings. We also experinced great game drives and incredible sunsets from this camp.

Our final destination was Wilderness Savuti Camp. The rooms were beautifully appointed with all the amenties of a 5 star Lodge. The meals were substantial and delcious with a wide variety at each meal to cater for everoune's palate. A highlight was going on a night game drive to see nocturnal animals not always visible in the day.

All the camps welcomed us to boma evenings which were heartwarming and special, giving us a glimpse of all the staff that contributed in making our visit to each of the camps so incredible and memorable.

Thank you Botswana, we will never forget you and your people!

PS   –  
United States US
Visited: June 2024 Reviewed: Jul 8, 2024

Email PS  |  65+ years of age  |  Experience level: first safari

Safari Online: this company is a pearl!!
5/5

In 2023 I began researching a trip from the USA to South Africa. The primary reason for the trip was game drives. But while there we also wanted to see Cape Town. Then, I also decided to tack on Victoria Falls while in the neighborhood. My wife and I have traveled extensively. I have, with some advice, always handled all of the arrangements myself. I worked with Karina at Safari Online, and after several emails, sample itineraries, and two phone calls, I gave her the reins. I handled all the international air bookings and left everything else to her. Hotels, lodges, domestic flights, ground transfers….everything! My wife and and I couldn’t be happier with our trip. Everything, and I mean EVERYTHING went off without a a single hitch. It was the trip of a lifetime! I highly recommend Karina and Safari Online. We have only been home 10 days, but we are already discussing returning.

Nancy P   –  
United States US
Visited: June 2024 Reviewed: Jul 1, 2024

Email Nancy P  |  50-65 years of age  |  Experience level: first safari

Sabrina was FANTASTIC with our African adventure - professional and patient at all times!
5/5

Safari Online has been indispensable to us in planning all aspects of our first (but not last) African tour! Our operator, Sabrina, always answered our questions completely and quickly via email. She was also there for us as we changed plans (multiple times) and asked questions (numerous times). Always amiable, she stuck with us until we had the PERFECT itinerary - covering all aspects of the trip (travel, lodging, activities, financial).
The value that Safari Online provided us cannot be overstated! Our trip went off like clockwork. ALL drivers were waiting for us, super personable, and very proud of the service they provided. Our Cape Town tour included the colorful Bo Kaap neighborhood, Table Mountain, and a peninsula drive to see Cape Point, Cape Bay of Good Hope, and the adorable penguins. We then flew to Victoria Falls, Zimbabwe, for a remarkable sunset dinner cruise, and of course a tour of the waterfalls, including seeing a lunar rainbow! Next, we were driven to Chobe Elephant Camp in Botswana - nothing could top this!! Accommodations, gourmet food, safaris, and people who treated you like family. We saw the Big Five within 24 hours.
Each of us has decided to go back to Africa as soon as possible utilizing this agency, and Sabrina!

Sheila   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 17, 2024

Email Sheila  |  50-65 years of age  |  Experience level: 2-5 safaris

Extremely helpful and accommodating.
5/5

Thank you Ilona for your help and recommendations in planning our trip. The information provided in addition to the itinerary was really useful, as was your assistance with payments processes. You were always quick to respond and especially helpful when needed during a difficult time. We were expecting an amazing trip but this was far better than amazing. Thank you so much !!! Would highly recommend using Sarari Online.

Dave Carr   –  
United Kingdom UK
Visited: April 2024 Reviewed: Jun 13, 2024

Email Dave Carr  |  50-65 years of age  |  Experience level: over 5 safaris

Best holiday ever - made even better by the service provided by Kim W
5/5

From start to finish Kim was amazing.
She provided a suggested itinerary, which over a couple of weeks was tweaked to give us a perfect plan for our safari in Botswana and Vic Falls.
We chatted over WhatsApp, which made things very easy.
3 days before our departure date I ended up in hospital with a chest infection. This is when Kim really came to the rescue.
She managed to rebook everything for a week later. She made herself available over the weekend.
I cannot speak highly enough of how Kim helped rescue our holiday. I have travelled extensively over many decades and Kim is by far the best I have ever come across.
And the holiday. Well that was amazing. Every lodge in Botswana was top class and the stay at Vic Falls equally fantastic.
If you want a safari to remember don't think twice about using Safari Online.
The other bonus was the cost was 20% cheaper than the competitors.
Kim we cannot thank you enough.

Kelly Greisl   –  
United States US
Visited: May 2024 Reviewed: Jun 13, 2024

Email Kelly Greisl  |  35-50 years of age  |  Experience level: first safari

Kim W helped us design a perfect holiday to celebrate a big anniversary.
5/5

Kim was very responsive while we modified our itinerary early on to cater to our budget and wish list. When we had our location and accommodations, she also helped giving us great ideas for activities in Cape Town. We started with a safari in Sabi Sands, on to Cape Town for a couple days including a shark cage dive and city explorer day, the Zambia/Victoria Falls, and finishing at China in Botswana. We couldn't have asked for a better trip. All along the way, Kim would send us our boarding passes the day before a flight. She is a gem!

Jan   –  
United States US
Visited: May 2024 Reviewed: Jun 11, 2024

Email Jan  |  65+ years of age  |  Experience level: 2-5 safaris

Exceeded expectations not one glitch anywhere highly recommend.
5/5

Just returned from an11night safari to Botswana and Zimbabwe arranged by Ilona at Safari Online. What an amazing experience!!
I am still pinching myself. Every detail was perfect from beginning to end. We loved Camp Xaxanaka, Oscar the resident hippo, our guide Harry was amazing and the staff …incredible. We also loved Chobe Hills in Savute! Shout out to our guide Kennedy for an amazing leopard experience. Chobe Game Lodge was a treat after “glamping out” . And Insika Lodge, Victoria Falls…spectacular. We met amazing people and had an incredible experience from beginning to end.

I highly recommend Safari Online should you need to book a trip to Africa.

Fernweh   –  
Germany DE
Visited: April 2024 Reviewed: Jun 10, 2024

Email Fernweh  |  20-35 years of age  |  Experience level: 2-5 safaris

Ilona planned a wonderful trip for me!
5/5

Ilona from Safari Online designed the itinerary for my trip to Botswana, Zimbabwe and Zambia and it was absolutely wonderful. I have had other safari trips before which were also amazing, but this is the best interaction I've ever had with a travel agent. After a few quick questions, Ilona completely understood my needs and preference and I liked the initial packages very much already. In between I had to change the plan several times in terms of number of travellers, timing, destination, etc. due to personal reasons, Ilona was always super responsive, professional and efficient in modifying the plan and designing the most suitable option for me. And I loved the itinerary she created.

The trip was fantastic - incredible animals and stunning sunsets everyday. The experience of overlooking the Okavango Delta from the aircraft was unforgettable. Lodges were amazing and the transfers were smooth and well organised. Highly recommend!

Bridget   –  
New Zealand NZ
Visited: May 2024 Reviewed: Jun 3, 2024

Email Bridget  |  50-65 years of age  |  Experience level: first safari

Karina did an amazing job with organising our safari- perfect!
5/5

We booked from New Zealand so I was a little hesitant but I can honestly say we never had a hiccup. Loved our itinerary Karina put together for us- lodges and staff were wonderful. Loved flying in the small aircraft’s between lodges- cut down travelling time

Sundowners late afternoon were a great way to end the day. Highly recommend Safari Online

Ange M.   –  
United States US
Visited: May 2024 Reviewed: May 30, 2024

Email Ange M.  |  35-50 years of age  |  Experience level: first safari

Best Vacation EVER!
5/5

We were referred to Kim Wagner from a neighbor after I was so overwhelmed with all the choices trying to plan the trip myself. Kim was absolutely AMAZING! She asked great questions to help me determine what we wanted out of our safari experience and budget, listened and planned our trip based on those answers. She was incredibly responsive to all the questions I had. Kim was even available, going above and beyond, when we had arrived a day early, due to airline issues, in JoBurg and didn't know where to stay safely. She had a hotel and driver picked out for us within 10 minutes of me calling. We can't say Thank You enough to her for all her diligent assistance!

After all that, we had the most amazing 8 days in Zimbabwe and Botswana. The lodges were so great, their staff were so welcoming and friendly and the activities were fun.

We are very grateful that we found Kim and Safari Online!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 123
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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