Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 113
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 113 Reviews
Emma Robinson   –  
United States US
Visited: December 2023 Reviewed: Feb 1, 2024

Email Emma Robinson  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

I wish I could relive this exact trip again and again because it was perfectly curated and so much fun. Kim Wagner did such a great job planning this for my family. We loved all of the places we stayed so much, our guides were exceptional, and the flow of the trip was perfect. I'm so glad that my mom found Kim for our trip, I will definitely be using her again for our future visits to Africa and would recommend her to anyone looking to plan a safari! Her attention to detail and responsiveness during our trip were very much appreciated.

Tatum Reddington   –  
United States US
Visited: December 2023 Reviewed: Jan 7, 2024

Email Tatum Reddington  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Kim Wagner designed and personalized the most wonderful itinerary. This was a trip of a lifetime, and every detail was perfectly curated and handled by her expertise and experience. Kim was extremely communicative during the planning of our trip, as well as throughout the entirety of our trip. She masterly ensured the whole trip went smoothly, and we felt so taken care of by her. We also appreciate how flexible she was with us while we were crafting the itinerary. We are so thankful to her for planning a trip that left us with many tears of joy, full hearts, and memories to last a lifetime.

Hazel and Greg   –  
Portugal PT
Visited: August 2023 Reviewed: Nov 13, 2023

Email Hazel and Greg  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

Our 11-day Botswana safari, organized by Walter Kohrs at Safari Online, was absolutely spectacular, far surpassing even our lofty expectations. There were a few challenges to our safari itinerary that we presented to Walter, yet he was able to successfully overcome all of them. He addressed every single one of my (numerous) questions and concerns in every e-mail, and always got back to me within 24 hours, unless he advised that he would be unable to do so. In short, he has been one of the best, if not THE best, customer service managers I have met in my 60-plus years of life on Earth.

The quality of the accommodation, organization, food, guides, service, small-group safaris and animal sightings--all provided by Walter's colleagues at Desert and Delta Safaris--was simply outstanding. This tour company also works closely with Safari Air, which meant great flexibility in scheduling the flights that took us from lodge to lodge.

I have travelled to nearly 60 countries in my lifetime and enjoyed every single one of these trips, but I can truly say that our Safari Online adventure was not only one of the best trips that I have ever been on, but one of the greatest experiences of my life. My wife and I will forever be grateful to Walter. Perfect!

Pol   –  
Australia AU
Visited: September 2023 Reviewed: Oct 9, 2023

Email Pol  |  20-35 years of age  |  Experience level: first safari

Sabrina was ultra responsive and made the entire experience just easy for us. Definitely recommend
5/5

Our trip to Botswana and the surrounding regions was a truly remarkable experience, and we have Sabrina de Pol from SafariOnline to thank for making it all happen so seamlessly.

From our initial enquiries to the end of the trip, Sabrina was exceptionally responsive. She addressed our questions almost instantaneously, demonstrating both professionalism and a genuine passion for ensuring we had an unforgettable holiday.

Where Sabrina truly shone was in her ability to provide tailored recommendations. Her intimate knowledge of the Okavango Delta and Chobe National Park allowed her to suggest activities and accommodations that perfectly suited our interests and budget. Her tips were spot-on; from the safari drives to the sundowner cruises, every experience exceeded our expectations.

Coordination and logistics can often be the most stressful part of any trip, but Sabrina handled these aspects flawlessly. We also ventured into Botswana, South Africa and Victoria Falls, and despite the complexity of travelling through multiple destinations, every transport was impeccably organised. This smooth planning lifted a significant burden off our shoulders, allowing us to fully immerse ourselves in the beauty of the regions we visited.

In short, Sabrina de Pol was fantastic to us. Her attention to detail, quick response times, and passion for what she does are simply unparalleled. We couldn't recommend her services more highly for anyone looking to explore Botswana and its neighbouring wonders.

Mary & Greg   –  
Australia AU
Visited: August 2023 Reviewed: Sep 20, 2023

Email Mary & Greg  |  50-65 years of age  |  Experience level: 2-5 safaris

Kim Wagner, created the best family holiday EVER we had the best experience!
5/5

Our experience with Kim, in creating our family holiday was, without a doubt the best experience and holiday we have ever had with our family.
Talking with Kim over WhatsApp and being able to articulate all the details we wanted from our holiday was seamless!
Kim created an 11-day Luxury Safari and left no stone unturned. Staying 2 nights in Jo Burg at the African Rock Hotel, 4 nights Thabamati, in Timbavati and 4 nights Nkorho in Sabi Sand.
Both locations gave us a different experience and it was great to see the different landscape. Safari was great at both and we managed to see the big 7, Elephant, Buffalo, Lion, Leopard, Rhino, Wild dog, two litters of pups and 2 Cheetahs. Not to mention Hippo, Giraffe and the list goes.
Always being able to contact Kim, meant the only issue that was raised, was dealt with immediately and with no hesitation from any party involved!
Our family of 7 (All adults) had the most amazing time, lots of excitement and laughter. Memories that you can not put a price on!
After our children parted ways, Kim organised 5 nights in Victoria falls staying 2 nights at Victoria Falls River Lodge and 3 nights over on the Island Lodge. The perfect way to end our 17-day trip
My advice, do not hesitate to book your holiday with Safari Online, Kim is the absolute best. They are without a doubt the experts for your African experience … Hands Down….

MaryAnne and Sturt   –  
United States US
Visited: August 2023 Reviewed: Sep 10, 2023

Email MaryAnne and Sturt  |  65+ years of age  |  Experience level: 2-5 safaris

Walter Kohrs was absolutely the best travel agent we could imagine!
5/5

This was our second time booking a trip in Africa through Walter. The first one was in South Africa and Botswana about ten years ago, and it was so wonderful that we decide to book a second one to Zambia and Rwanda for 17 days. Four of us stayed at 4 magnificent lodges in Zambia, with great lodging and food, and all of our safaris and trip to Victoria Falls were wonderful with great guides. We flew in a couple of smaller planes to save time, and all of our travel connections went off like a charm. We then flew to Rwanda to see the great apes, and totally loved the lodge, the hike and time with the gorillas and golden monkeys, and our driver was wonderful too. We have recommended Walter to many of our friends, and they have all been equally impressed and happy with Walter’s services. Thank you!

Dave Tonkin   –  
Australia AU
Visited: August 2023 Reviewed: Sep 4, 2023

Email Dave Tonkin  |  50-65 years of age  |  Experience level: over 5 safaris

Service and support was 1st rate and we would highly recommend the team for any future trips
5/5

Karina Atkinson and the team at Safari Online could not have done more to make our 2 week trip to Zimbabwe and Botswana any better. Their service was very responsive and most helpful. Every idea and suggestion was spot-on an only added to our incredible experience. Take their advice and recommendations - you'll be glad you did !

Kristine & Tony   –  
Australia AU
Visited: July 2023 Reviewed: Aug 19, 2023

Email Kristine & Tony  |  65+ years of age  |  Experience level: first safari

Karina is faultless to the last detail - professional, knowledgeable, reliable & always accessible.
5/5

Karina is amazing! Her organisational skills, experience, knowledge, reliability, accessibility and courteousness is second to none! When we contacted her initially we had some idea of what type of Safari we wanted, but asked her for suggestions. She is so knowledgeable about South Africa & made some brilliant suggestions for us! We spend 3 weeks overall at Dinaka (Kalahari Desert), Moremi, Okavango Delta, Savute & Chobe & then 3 days winding down in Victoria Falls. Our Safari was extraordinary. We had the experience of a lifetime! Our guides were extremely skilful and knowledgeable. All the flights, transfers & accommodation was smooth & according to plan. All the meals were delicious & varied - not to mentioned the Sundowners! We witnessed wild animal behaviour in their natural environment and learnt so much - incredible! Lions mating, a zebra kill by lions & an implala kill by a leopard. We also saw hundreds of elephants, many with babies, various antelopes including impala, kudu, wildebeests, baboons, giraffes, zebras, buffalo, hippos, crocodiles, guinea fowl etc & various beautiful birds, eagles etc. We also slept under the stars outdoors for 1 night - an amazing experience looking at the brilliant night sky & listening to the animals throughout the night. We would definitely contact Karina again, and another Safari is not off the cards. I would highly recommend her to anyone looking for a similar experience.

Véronique   –  
France FR
Visited: June 2023 Reviewed: Jul 10, 2023

Email Véronique  |  50-65 years of age  |  Experience level: 2-5 safaris

The best travel agent I have never experienced...
5/5

We spent 3 weeks in Cape Town then NorthWest Botswana, a trip organized in close collaboration with Walter, from SafariOnline. I am a demanding customer for everything and especially for my travels and holidays and the advice, support, efficiency and kindness of Walter and team have met and exceeded my expectations. Firstly, this trip has been co-constructed with Walter and I was not proposed with a "one size fits all" option, as it is often the case. We had dozens of e-mails to finally end with the trip I wanted. This said, I am convinced that Walter is fully flexible and knows also to adapt to those who do not want to spend so much time in preparing their journey. Secondly, this trip had been initially planned to occur in april 2020 and was of course cancelled 1.5 months before departure because of Covid 19. Walter had us refunded of all what could be, and this was of course highly appreciable. And thirdly, the trip itself was memorable, with no place creating any disappointment. Walter's team was always reachable (we just needed this once, because of a hotel which did not find the room booking, which was sorted out within minutes).
So, communications, service, value for money, reliability and the tour itself were all outstanding; I warmly recommend SafariOnline to anyone who wants to visit Southen Africa, and I thank them very sincerely.

Linda Sheridan   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 9, 2023

Email Linda Sheridan  |  50-65 years of age  |  Experience level: first safari

Walter at Safari Online was amazing.
5/5

From my first email to Safari Online when I was trying to find a package that was my dream holiday to my many many subsequent ones, Walter was so patient. He came up with an amazing package and the whole holiday went so smoothly. The lodges themselves were out of this world and the animals plentiful. We did 4 nights in Cape Town an 8 night safari in three lodges and a night at the end in Victoria Falls. Each hotel and staff member were fabulous and friendly. It was a dream holiday that far exceeded my expectations which was all thanks to the excellent team at Safari Online. Thank you.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 113
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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