Reviews

Sort By: Date Most Helpful Rating 51-60 of 78 Reviews
Barbara   –  
United States US
Visited: November 2015 Reviewed: Dec 10, 2015

Email Barbara  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic Service!
5/5

Mark at Gondwana thinks of everything, and is very responsive if anything is amiss. We really enjoyed our time and were thankful for the pre-information, as well as the follow-up. He's VERY organized!

Sean F.   –  
United States US
Visited: November 2015 Reviewed: Nov 20, 2015

Email Sean F.  |  35-50 years of age  |  Experience level: first safari

Trip of a lifetime--well planned and matched for my needs
5/5

I had a conference in Cape Town to attend and wanted to visit Botswana since I already had to endure 20 hours of travel just to get to that part of the world. I also had a specific work commitment on the other end, so I had a very specific time frame in which to fit a visit. Also, I was traveling solo.

I found Gondwana through this site and contacted them, along with other companies. Mark wrote back and we started a dialog via email. Ultimately, it was his attention to detail and great communication that made me choose Gondwana. He advised me against a mobile safari, and after meeting some people during my trip who had done that, he was right that it wasn't for me. What he told me matched exactly what they conveyed. It typically involves a lot of driving and not so comfortable lodging. It does allow you to get deeper into the parks or game reserves, so I might consider it in the future.

Mark planned the trip perfectly and worked with me to fit my budget. I stayed in two lodges (Stanley's Camp operated by Sanctuary Retreats and Bakwena Lodge near Chobe), which have their own guides for game drives, and two guest houses. All four accommodations were terrific and fit my tastes. I wanted to stay in smaller places with more intimate game drive experiences, and that's what I got.

Travel between stops was amazingly smooth thanks to Mark's efforts. The only thing that wasn't 100% perfect was travel from Victoria Falls, Zimbabwe, to my lodge near Chobe, Bakwena Lodge. The van to take me to the border was an hour late. My lodge in Victoria Falls (Bayete) was helpful in contacting them and it was straightened out quickly. Also, I emailed Mark, who took the time to contact me back. When I arrived at Bakwena, they put me on the phone with him. The hour delay was more of a problem for the other parties involved in getting me to Bakwena than it was for me, but it was great to know Mark was responsive. One other thing: I managed to leave my camera on the van at the Zimbabwe/Botswana border (partly my fault, partly my driver's), and the driver made an effort to get it back to me right away. This tells me that Gondwana has vetted the companies they book their clients with.

This was my first trip of this kind, and Gondwana ensured it was a special and memorable one. I would absolutely recommend them to my friends and family. Thank you!

Russ   –  
Canada CA
Visited: October 2015 Reviewed: Oct 26, 2015

Email Russ  |  35-50 years of age  |  Experience level: 2-5 safaris

Timely, Professional and Knowledgable Communication
5/5

My wife and I have travelled to Africa twice for safari adventures. As part of the planning for our third trip we contacted Gondwana Tours for information and a quote. Although we ultimately did not book with them, I would like to comment that we dealt with Mark who provided extensive, knowledgable and timely responses to our emails. He even made several suggestions to our trip itinerary. We would definitely recommend Gondwana to be considered for any safari trip planning.

Marc   –  
Germany DE
Visited: January 2015 Reviewed: Oct 19, 2015

Email Marc  |  35-50 years of age  |  Experience level: first safari

Great experience in Botswana
5/5

We had a great and well organized safari in December - January with a good mixture of 6 days self drive safari and 6 days lodges or tented camps. It was an amazing expierience we will never forget. Thank you!

Karin   –  
Austria AT
Visited: June 2015 Reviewed: Sep 24, 2015

Email Karin  |  50-65 years of age  |  Experience level: first safari

Highly reliable, friendly and helpful
5/5

After we planned the journey ourselves, we contacted Ms. Presske (she is also speaking German) to make an offer. As this was our first visit in southern Africa, we had a lot of questions, and they have alyways been answered very quick. We got exactly what we wanted!!! The trip was perfectly organized and all the pick-ups, transfers, reserved rooms, etc. worked without any problems. I was a little bit in trouble, because we wanted to pay the whole journey a year in advance (due to expected change Euro/US Dollar), but everything worked out fine and I am full of confidence to Ms. Presske and Gondwana Tours. We stayed one week in Botswana and one week in Namibia, but only booked Botswana at Gondwana Tours. Namibia we booked ourselves.
We stayed 2 nights in Ilala Lodge in Victoria Falls, 2 nights in Chobe Safari Park and 3 nights in PomPom Camp. Ilala Lodge was our favourite hotel, the Chobe national park is simply incredibly fantastic - we have nowhere else seen so many animals and we should have stayed one night longer. What to say about the PomPom Camp: the journey to PomPom and back to Maun is already a highlight, the food is very good and the staff is adorable, we haven´t seen so many animals there but the surrounding is already worth a visit!
Final grade for this journey and organization: 10 of 10 Points!!!!!

angie   –  
Indonesia ID
Visited: July 2015 Reviewed: Jul 29, 2015

Email angie  |  50-65 years of age  |  Experience level: 2-5 safaris

amazing experience
5/5

It was an amazing experience to participate in such a well organised Safari. Thanks to Mark who put our safari together we were all very happy with the 7 day safari and loved every minute of the time in the Okavango Delta It exceeded our expectations and definitely value for money.

RGB   –  
United States US
Visited: June 2015 Reviewed: Jul 10, 2015

65+ years of age  |  Experience level: first safari

Bravo for Gondwana Tours & Safaris
5/5

If you are looking to create your own tour to various safari locations in Botswana, I strongly recommend Gondwana Tours & Safaris. Mark Hathaway is extremely knowledgeable, responsive and helpful in assisting in sorting out the options, costs, and pros and cons of different camps. We just came back from Africa, including a 9-day tour arranged by Gondwana. All the arrangements were perfect, including car pick-ups, bush plane reservations, and reservations at the various lodges. Mark is quick in responding to queries, of whatever type and no matter how seemingly silly. This group gets an A++.

Marcia Metcalfe Visited: June 2015 Reviewed: Jul 9, 2015

Welcome to Botswana!!
5/5

Our group of four adults planned and booked our first safari with Mark Hathaway of Gondwana Tours and Safaris and the experience could not have been better. I selected Gondwana Tours and Safaris after an extensive review of available operators and tours in the Botswana...and after becoming fairly overwhelmed with all of the choices and decisions. Mark expertly guided us through the process by carefully listening to our preferences and choosing camps that would give us the best experience in the time we had available. All of the back and forth of decision making and questions from our end was handled promptly, thoroughly and with great patience from Mark. We were delighted with the choices that Mark had guided us towards as we traveled from Victoria Falls (Victoria Falls Hotel), Chobe (Bakwena Camp), Linyanti Region (Kwando Lebala) and in the Okavango Delta (Pom Pom). All of the transfers from camp to camp were smooth and enabled us maximum time for game drives and other activities. Our expectations, which were high we all met and then some! And the package seemed to be of very high value relative to other comparable packages. We highly recommend Gondwana Tours and Safaris and would be delighted to work with them again.

Liz Chan-A-Sue   –  
United Arab Emirates AE
Visited: July 2015 Reviewed: Jul 8, 2015

35-50 years of age  |  Experience level: first safari

Botswana Safaries
5/5

I had a very good experience with Gondwana tours who listened to our requests of what we were looking for and put together a great itinerary for us. The camps in the Delta and Chobe were excellent and the whole experience met our expectations and more. Prior and during our trip they gave us a clear programme and other general travel advice and were very friendly. A great holiday.

Kate   –  
United Kingdom UK
Visited: June 2015 Reviewed: Jul 7, 2015

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent personalised service for a holiday of a lifetime.
5/5

I was booking a holiday of a lifetime - spending a lot of money and wanting the best experience for it. I am based in the UK and it was great to have Skype calls to discuss exactly what we wanted to do and listen to recommendations and alternatives. Mark pulled together several options and followed up with details schedules over email. The final document included all sorts of tips and useful points to be suitably prepared for the reality of getting stuff done in Africa.

Mark and Janet met us at the airport in Maun on arrival to do a final check (and rescued me when a car I had been loaned decided to "die"). I had a last minute addition to make on the schedule which they were happy to get sorted for me.

Overall I was very happy to work with Gondwana Tours & Safaris. The accommodation was perfect, the transport went smoothly, the Safari Guides at each of the lodges were incredibly knowledgeable and we had a fantastic time. Now I have 1500 photos of the amazing wildlife and scenery of Botswana to edit so I will be reliving this holiday for some time to come. Many thanks to all at Gondwana Tours & Safari.

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