Reviews

Sort By: Date Most Helpful 21-30 of 74 Reviews
Mark   –  
United States US
Visited: July 2019 Reviewed: Sep 6, 2019

Email Mark  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

This company did a wonderful job making all of the logistical arrangements for our safari. Leonora is friendly and was also very helpful with aspects of our trip outside of the safari portion itself. I recommend this company without any reservations.

Caroline   –  
Kenya KE
Visited: August 2019 Reviewed: Aug 27, 2019

Email Caroline  |  35-50 years of age  |  Experience level: 2-5 safaris

We had an exciting and well run holiday in Dubai, they kept in touch all the time to ensure we're ok
5/5

My 9 year old son and I had a fantastic time. Each day was preempted by a detailed message on the activities set out for the day, pickups and activity duration time and driver details. There was constant feedback to ensure we were picked and on our way. We added an activity midday and were very happy when it was seamlessly executed and we were sent tickets and the transport logistics rearranged to enable us attend the additional activities we wanted. William kept checking on us to ensure we were okay and updating me and checking if I had my tickets and confirm I was able to view them on my phone and we were getting on well. Thank you for making Dubai and amazing experience for us.

Ruth   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 19, 2019

Email Ruth  |  35-50 years of age  |  Experience level: first safari

Reliable, friendly, knowledgable and accommodating
5/5

We used Vacay for day trip experiences in and around Nairobi. We had a big group and Vacay catered for all needs. Having David on board added an extra level of professionalism, confidence and reassurance. When our plans changed, Vacay was flexible, all questions were answered in a knowledgable way, advice freely given and I can honesty say their support added a great deal to our visit in Nairobi. Thank you.

Grace   –  
Kenya KE
Visited: March 2019 Reviewed: Apr 24, 2019

20-35 years of age  |  Experience level: 2-5 safaris

Great holiday experience
5/5

The holiday deal I got through Vacay was really good and memorable. I enjoyed a weekend in Malindi, at a lovely resort thanks to Vacay.

James and Chelsea   –  
United States US
Visited: September 2018 Reviewed: Apr 6, 2019

Email James and Chelsea  |  20-35 years of age  |  Experience level: first safari

Andrew - Thoughtful, helpful guide
5/5

We chose Kenya for our honeymoon and Vacay helped the experience live up to every expectation. Our guide, Andrew, was fun on the road, adapted the days to what we felt like, and ensured we had great experiences. Also, while we fell a bit ill near the end of the trip (do NOT let this sour you on Kenya, it can happen anywhere and was still great!) Andrew went above and beyond making us comfortable in our travels.

Johnny   –  
United Kingdom UK
Visited: January 2019 Reviewed: Feb 11, 2019

Email Johnny  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

Would highly recommend this tour operator. They answered every query we had and organised our trip very well. Communication was brilliant they answered emails very quickly. The transfers were on time and clear, the lodge was perfect and was overall an amazing holiday.

Francis Maina   –  
Kenya KE
Visited: December 2018 Reviewed: Jan 3, 2019

Email Francis Maina  |  35-50 years of age  |  Experience level: over 5 safaris

Best holiday tour experience
5/5

The staff and holiday choices are exceptionally good and very good customer service

Wanja   –  
Kenya KE
Visited: December 2018 Reviewed: Dec 4, 2018

Email Wanja  |  35-50 years of age  |  Experience level: over 5 safaris

Professional, stress free holiday planning with Vacay holiday deals.
5/5

D.K was always on hand to answer any questions we had, the planning was professional and completely stress free. He even went the extra mile to be of assistance at the Dubai airport. Very grateful, will definitely be doing the same with Vacay holiday deals

Richard   –  
Qatar QA
Visited: October 2018 Reviewed: Nov 6, 2018

Email Richard  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic experience, excellent service and great value!
5/5

We had a fantastic trip with Vacay in the last week of October. The booking of the trip was really easy; Leonorah and David took great care of all our queries and always responded quickly to our correspondents.
The trip itself was really well planned; we saw 3 different parks over the 5 days. Andrew, our guide and driver, was amazing and really looked after us. He was really knowledgable about all the animals and the history of the country. He really made our trip special.
We were really lucky and saw so many animals in all the parks, including 4 out of the big 5! We didn’t see leopard but more than made up for it with lots of lion, cheetah, rhino and elephants!
The trip was seamless from beginning to end. The only change we would have made would be to have had an extra night at the lodge at Lake Nakaru National Park because it was amazing!
I would thoroughly recommend Vacay to anyone and we would definitely use them again if we are lucky enough to visit Kenya again!

Robert   –  
Germany DE
Visited: September 2018 Reviewed: Oct 23, 2018

Email Robert  |  35-50 years of age  |  Experience level: first safari

Fantastic Flying Safari to the Masai Marai Kempinski Camp
5/5

Booked a Flying Safari and everything worked BEST !!! Every question was handled quick and fully satisfying. Very trustful company. Payments were handled with easy bank transfers, so we did not have to carry huge cash amounts with us. Drivers, Flights, everything was perfect on time. A Dream came true. Hard to find words becuase the journey made us completely speechles !!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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