Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 44
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 49 Reviews
Flavien   –  
France FR
Visited: August 2016 Reviewed: Aug 30, 2016

Email Flavien  |  20-35 years of age  |  Experience level: first safari

excellent budget saferi at Amboseli park
5/5

the driver knew the park very well and was very careful on the road. we had a very good 2 days experience!

Hermina   –  
United States US
Visited: December 2016 Reviewed: Dec 17, 2016

Email Hermina  |  35-50 years of age  |  Experience level: first safari

An Adventure of a lifetime
4/5

Overall we had an excellent time. Magdalena was excellent in communicating with us and met all our expectations. Anthony was a very knowledgeable about the area and was attentive to all our needs.
We thoroughly enjoyed our safari.

Mehedi   –  
Bangladesh BD
Visited: February 2017 Reviewed: Jun 9, 2017

Email Mehedi  |  20-35 years of age  |  Experience level: first safari

Everything was great. The guide was very cooperative. I think they asked the minimum price.
5/5

My expectations was very less as I paid only 200 USD for 2 nights and 3 days. But I was really surprised to get all the facilities they provided.

Iwona   –  
Poland PL
Visited: February 2018 Reviewed: Feb 23, 2018

Email Iwona  |  20-35 years of age  |  Experience level: first safari

One of a kind adventure that I won't forget
5/5

Our driver, James was absolutely amazing, he drove carefully, but as fast as possible, so we arrived early to the Masai Mara and went on a game drive right after arrival. The 3-day safari was even better than I expected - we saw sooo many animals, it was astonishing! James cared so much so we could see every animal from as close as possible, I couldn't imagine a better driver and a better adventure than this. I highly recommend it! Also the contact with Magdalene was very good and professional, everything was as she promised and me and my boyfriend are both really exited about the adventure that we lived. Best time of my life!

Corey   –  
United States US
Visited: January 2019 Reviewed: Jan 20, 2019

Email Corey  |  20-35 years of age  |  Experience level: first safari

Great Value for Private Safari
5/5

Our 4 day private safari was great. We really loved our guide, Amos. He was super friendly, enthusiastic, and knowledgeable. We felt the Safari was a great value, and definitely worth every penny. We really enjoyed the Land Cruiser upgrade-I think that makes a huge difference in the comfort and overall experience.

The only thing that could have been improved is if we had spent a bit more time at Lake Nakaru our final morning. It felt a bit short. We didn’t know what to expect but found Nakaru to be very photogenic and filled with great sights.

Also Jarika Lodge in Nakaru was a bit noisy until midnight or so, as they put us on second floor right above noisy lobby and parking lot. We asked to change rooms twice but they refused. It’s also not the best location in Nakaru as there’s nothing to really do around there. But we understand this was the budget option. The food there was good and especially the waiter Ben was one of the friendliest people we encountered.

We really enjoyed Jambo Mara aside from several power outages but understand that it is hard to maintain generators in the remote area. The staff was really friendly and the food was fine.

We will definitely recommend this trip. Thanks for all your help, Magdalene!

malcolm   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 18, 2019

Email malcolm  |  50-65 years of age  |  Experience level: 2-5 safaris

Masai Mara with Big Mac
5/5

Firstly, Magdalena, the coordinator for big Mac was super efficient at dealing with any inquiries or information required and the whole operation went all according to plan.
We were picked up at the airport late at night and driven to our overnight stay at the hotel and picked up promptly in the morning to go to the mara.
Anthony, our driver was very informative and friendly and he was very well connected with other guides as we saw the big five on two consecutive days. Anthony was an excellent guide, very knowledgeable and nothing was too much trouble for him to make our safari memorable.
The accommodation was excellent at the Masai Mara Game reserve - excellent service and friendly - worth staying for at least three days, I in fact stayed for 4 days.
The Masai Mara is an excellent destination for a Safari.

Thank you Magdalena and Anthony for a great holiday

Tim W.   –  
United States US
Visited: February 2020 Reviewed: Mar 4, 2020

Email Tim W.  |  20-35 years of age  |  Experience level: first safari

Excellent Budget Safari Experience
5/5

Bigmac met and exceeded all expectations I had for my first African Safari! Across 5 game drives at 3 different parks, we saw more than 50 species of animals and birds and also visited a Maasai village which was a very unique and enriching experience. We had an EXCELLENT driver/guide Johnny who was knowledgeable, personable and a great driver - we were one of the few vehicles that never got stuck in the muddy paths of Masai Mara after unusual dry-season rainfall. Communication was good at all points, Magdalena at the office has excellent customer service.

Pros:
- Johnny knew Masai Mara National Reserve "like the back of his hand" and found so many animals, and his patience during our full-day drive rewarded us with our first lion sighting, a dream come true for me. He did everything he could to make sure we were happy and enjoying ourselves.
- The touring vans had outlets for charging small electronics! This was totally unexpected and a huge bonus.
- Price!!! For what we experienced this safari is a TREMENDOUS value, great for first-time visitors wanting a taste of Kenya. Everything is included, the only extra money you need to bring is for souvenirs, snacks (many gas station stops along the way) and tips for waitstaff and the guide.

Things to be Aware Of: (None of these are the fault of Bigmac, just FYI)
- The drives between parks are long and torturous, from 4 hours (Nairobi to Masai Mara) to 7+ hours (Nakuru to Amboseli). The van isn't the most comfortable especially if you are a larger person like me, but be sure to bring some music and good headphones to pass the time. But the positive of traveling by road is you get to see all of Kenya, how people live and the vast difference between the run down strip malls and the beautiful countryside.
- The drive into Masai Mara is EXTREMELY bumpy, and rough! It's about 75-90 minutes of herky-jerky toss and turn driving. If you are easily motion sick it may be an issue, but it's the only way into the reserve by road!
- The food is mediocre and fairly similar day-to-day, served buffet-style at all of the lodging locations. Usually 2-3 vegetable/potato options and 2-3 meat stews or curries and a soup. AA Amboseli Lodge had by far the best food and most variety.

In conclusion this safari was the greatest and most memorable experience of my life, you will not go wrong if you choose Bigmac Africa Safaris!

Anonymous   –  
United States US
Visited: November 2020 Reviewed: Jan 11, 2021

Email Anonymous  |  35-50 years of age  |  Experience level: first safari

Great Time in Amboseli!
4/5

We had a great time using Bigmac for our Amboseli safari! Anthony was an amazing, knowledgeable tour guide that showed us so many great animals and went out of his way to help us set up some great photos! He even got us up close to some lions, which are very rare in Amboseli. Communication with Bigmac was also great while we were planning. Every email was answered very quickly and payment could not have been smoother. The itinerary was also very detailed. The only reason this wasn't five stars is because the lodgings they use at AAA were a tad rustic and the service there, while friendly, left a little to be desired. The other small issue was that in transit to and from Amboseli, when we stopped for a restroom break, it was always at some roadside gift shop with very pushy sales people. Other than that, things were pretty perfect! Bigmac did a great job with nearly every aspect of our trip and really was the high point of our Kenya vacation.

Betty   –  
Germany DE
Visited: October 2021 Reviewed: Oct 28, 2021

Email Betty  |  20-35 years of age  |  Experience level: first safari

Best safari ever!
5/5

I searched through the internet for a reputable company to book our family safari with. I landed on Bigmac Safaris and after interacting with Magdalene I felt safe. The safari was fantastic, our guide James was the best, he sawed us the big5 and many other animals. He explained alöt about animals. Also the 4x4 Jeep is the best, it was quite comfortable. I would recommend bigmac africa safaris anytime.

Alan   –  
Denmark DK
Visited: October 2021 Reviewed: Nov 4, 2021

Email Alan  |  20-35 years of age  |  Experience level: first safari

Very good safari for the price!
4/5

The safari was just amazing! 5 days with great experience.
From the begging Magdalene was easy and kind to communicate with and she help us with everything even things after the safari.
The drive game was very good and we saw all the animals. Our guide had a big knowledge about the parks and animals.
Definitely value for money.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 44
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2
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