The team
African Breeze Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Fred | 35-50 years of age | Experience level: 2-5 safaris
Amazing safari with African breeze
We had an amazing safari around Naivasha lake, Nakuru park and Maasai park. Comunication was perfect and our guide John was very friendly and helpful, trying incorporate all our wishes in the schedule. This is once in a life time experience and enjoyed every moment of it.
AE
Email Khalid | 50-65 years of age | Experience level: first safari
perfect operator to we see hunting lions
me and my wife loving our 7 days safari. We see alot of lions,leopards, elephants and big crocodiles outside for sun along the river banks of Mara. Great service
HK
Email Wenjie | 35-50 years of age | Experience level: first safari
The operator you can rely on!
I had an eight days trip. Although there were a lot of changes due to the other folks not showing up in the end, African Breeze Team really handled it well. I was worried at the beginning due to the changes but the team was very professional. I have travelled a lot in the past but my trip to Kenya was the most amazing one I have done. Highly recommended.
MX
Email Salvador | 65+ years of age | Experience level: 2-5 safaris
Not a good service.
I had bad experience with African Breeze safaris in Kenya. First. I paid part of the tour in cash in Nairobi, but they did not wanted to accept some USD bills issued before an specific year. Finally they accept it but only after they charged me an extra amount. Second. In part of the tour they put an extra person in the vehicle, 8 passengers, instead of 7 as in their brochure. It was very uncomfortable for several of us and we almost had a fight! Third. They changed two times my hotels during safaris, one of them of lower quality. In general not a good service.
Email Melania | 50-65 years of age | Experience level: first safari
Owesome Safari !
We went on holiday with this excellent local tour operator. Catherine and her team organised a complete trip throughout Kenia. Visited several national parks (Samburu, Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo. Ended our tour at the sea near Diani Beach. Everything was 100%. Enjoyed it alot. Professional and correct service!. Driver 'Dan' made our safari great!
Don't hesitate! Just book your trip with African Breeze Tours !
ES
Email Irma Borrell | 35-50 years of age | Experience level: first safari
Quick response, easy solutions and good serviec.
We make 3n Masai Mara + 1n Lake Nakuru. Communication fluent and useful before the safari, good service and guide during the safari, and good value for money and nice hotels middle range.
Just a comment of change on the vehicle when we arrive( from jeep to toyota) but the driver/guide was awesome, so no trouble at all.
Amazing experience in Kenya! what a incredible country.
US
Email RL | 35-50 years of age | Experience level: 2-5 safaris
Excellent Value, Easy Communication
Cate Simon worked with me to plan the exact tour that I wanted. She was easy and fast to communicate with. In addition to getting me the tour and camp that I wanted, she also offered me the best deal, so it was a simple choice to decide to work with her.
DE
Email Sascha | 50-65 years of age | Experience level: 2-5 safaris
Messing up accomodations
Best experience of our safari was with our guide Isaac. He is a safe driver, very good game spotter and a lovely fellow. Asante sana to him.
With the accomodations Kate was supposed to organize we were not so lucky and happy.
We did the 7 day's safari with drop off at kenyan coast.
About 8 months prior we agreed with her on an itinerary that was finally matching the offer on safaribookings.com in terms of accomodations.
We paid her the deposit of 25% to make all the reservations.
When we arrived in Nairobi we've found out that there were just reservations made for the first 3 night's!
The rest of the hotels such as Sentrim Amboseli, Ngulia Lodge and Voi were not booked for us but completely full at that time in high season.
Kate is a very emotional person and was very pissed that we've found out about that prior.
We belived her to get us the acomodations of our intinerary as she promissed once again. So we paid the 75% balance of the tour in cash on the day we started, just as agreed prior.
We started without knowing where we would stay the other night's. For most of them she found somehow comparable stay's.
Except for one night. We had to stay in a
lowest budget sh*ty zero star place called "Kilimanjaro Cottages Amboseli" https://www.google.com/travel/hotels/s/3yQTuqmxLhfF4mkE8
instead of the exclusive Sentrim Amboseli Lodge, https://sentrim-amboseli-lodge.hotel-mix.de/
We requested a refund of 150$ for that.
She did not refund for that!
We didn't tip for that.
We told her to give the refund straight to the driver, so everyone is happy again.
She didn't.
We can not recommend to book through her.
Reply from African Breeze Tours
Posted on Aug 29, 2023Sascha and his partner booked a 7 days joining safari for 7 days months prior to their arrival. On this particular time, he would use a certain wire transfer and sent me a link that would show me that the money had already arrived in the company account while as, it did NOT reflect in reality. He did it just before the Christmas season and a busy season it was and he would tell me that the cash is already in the company account. i was keen to follow on this transfer particular transfer for some reason! it was tricky.
Now again when he arrives in Kenya, he contact me to say that he has arrived in advance and he was living in an area called Kiambu in a certain airbnb. and he insists that we pick him up in Kiambu the morning he is departing for safari on August 5. So i agree but request him to deposit the balance of 2000 $ in our company account since it was on Friday, a working day for the banks in Kenya and some hours prior to the commencement of the safari, Sascha doesn't agree to deposit the cash, infact he connects me with a certain local lady who advices him how we should operate his safari, she calls me and she gives me some funny points to meet with the quests in Kiambu and its here that i again become very suspicious and did not agree to meet them on those point. I requested Sascha to take a cab from Kiambu to the central Nairobi at City market and again, he disagree saying that City market place is very UNSAFE for them. Anybody who has visited Kenya knows that city market area is at the central of Nairobi and one of the safest place and many companies operating safari, there departures, start from here, so many tourists moving around the area.
So for some reason, Sascha and his team found another point that they wanted us to pick them up and collect the balance in cash but i didnt fall for that. Anyone can google the History of Kiambu and would surely judge me from my disagreement! After not falling to all the traps, Sascha and the local lady that evening of Friday started calling all the accommodations that were on his itinerary! Unfortunately, when they called about 2 hotels, they were informed by the hotels to having worked with our company for more than 10 years and they were asked to trust us. They were not very happy. Its here the hotel teams called and informed me what was happening and i called Sascha and informed him the information i had gotten from the hotels and i told him that if he did not trust us, he had a right to cancel the safari and get his refund back.
So to cut the story short, Sascha, his partner and the Kiambu lady arrives at city market in a small car on August 5, we decide to give him a full 7 days private transportation as a wise decision for a total of 2,666$, comfort hotels and all park fees and everything included but he still went ahead and said he would not recommend us. WHY? During peak season, hotels are usually fully booked to an extend of having some overbooked and if you have not completed the payments in full, their system will end up throwing some upaid bookings and since, Sascha did not agree to pay the balance on time, we missed out in 1 hotel booking, i put effort and booked them in Sopa lodge Amboseli for 1 night and with the money he had paid that wasnt enough for such a class of a hotel!
He admits the driver having done a good job, but he did not even show a sign of a appreciation for 7 days they had been together! Wasnt that mean in anyway!
Sascha finally told our Driver that he had lived in Kenya some years back and he understands everything going on here, he wanted a refund, but kindly judge us from this piece!
When it comes to money! The world should be careful about Sascha and his Kiambu team !
HK
Email Peter | 35-50 years of age | Experience level: 2-5 safaris
Magnificent and memorable
We had an amazing safari around Lake Naivasha , Nakuru national park and Maasai Mara park. Communication was perfect and our guide Dennis was very informative , helpful and friendly .the trip was magnificent. The sights and sounds exceeded our expectations more so the world beast migration . It was a once in a life time experience and we enjoyed every moment of it.
We look forward to working with again on the same .
Continue doing the good job & Be blessed,
CN
Email Kary | 35-50 years of age | Experience level: first safari
Excellent Team
We did a 3 Days Flight package! It was an amazing experience as we spent 2 nights in Mara River camp. The staff were very friendly, their service excellent. The driver guide was very very informative and we found value for our money.
We had all our pick ups organized by African Breeze Tours and we wouldn't hesitate to recommend them.
Excellent service! We shall come back again