Reviews

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Cherryl and Wayne   –  
Australia AU
Visited: June 2018 Reviewed: Jul 6, 2018

Email Cherryl and Wayne  |  50-65 years of age  |  Experience level: first safari

Every detail covered! Great staff and suggestions
5/5

We came across the Cardboard Box via an Internet review and couldn't have been more surprised and happy. Anita our consultant was very approachable and very professional in her approach. Lots of suggestions after listening to our questions and prepared a tailor made itinerary which ran smoothly. The welcome pack was a lovely surprise and included a great map with fuel stops and banking facilities included.

Wenzl   –  
New Zealand NZ
Visited: June 2018 Reviewed: Jul 5, 2018

Email Wenzl  |  50-65 years of age  |  Experience level: over 5 safaris

The Carboard Box Travel shop done an excellent job in arranging our Nambia self drive tour.
5/5

Anita done wonderful job arranging all of the details of our self drive Namibia and Botswana trip. All of the accommodation was great. We loved having the freedom to drive at our own leisure. This trip was a wonderful experience.

Margaret   –  
South Africa ZA
Visited: April 2018 Reviewed: May 21, 2018

Email Margaret

Helpful, responsive and knowledgeable
5/5

I generally do all our travel bookings myself, but decided to enlist the assistance of the Cardboard Box Travel Shop as it was a complex itinerary. I found them to be really helpful and responsive. We dealt with Lilly. She made sure that she understood the route we wanted to take, and in some instances suggested great alternatives to the lodges we had identified but which were full. She was also mindful of the distance we would have to drive between destinations and ensured that this did not become too onerous.

The administration was handled efficiently and without fuss.

It made the whole trip a lot easier and did not add significant cost to the process compared to doing the bookings ourselves. Where there were differences we did some directly and that was also fine.

Julee   –  
United Kingdom UK
Visited: March 2018 Reviewed: Apr 16, 2018

Email Julee  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Cardboard Box
5/5

Lilly is outstanding. When our flight out of Johannesburg to Windhoek was cancelled she helped us determine what to do around potentially rearranging the tour schedule, with good cheer and humour. The help was invaluable. I highly recommend Cardboard Box's service - the recommended self drive schedules are excellent and their first hand knowledge of Namibia is invaluable to setup a holiday for success, certainly from the wonderful time we experienced. The car was perfect for Namibian conditions, including ensuring we had 100% cover, which we needed, after crunching the vehicle's running board on a massive boulder. Our tour (Southern Namibia) was spectacular. We were there for scenery and photography. It didn't disappoint. What a spectacular country. The food at most places we stayed was outstanding. Desert Quiver camp, in particular, is very highly recommended. Accommodations are wonderful throughout the trip. Thank you Cardboard Box for arranging our trip and helping us have a wonderful time.

Mary   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 18, 2016

Email Mary  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic efficient personal service, brilliant local knowledge and advice. Great holiday!
5/5

Allison was fantastic. She helped put together the most amazing holiday we have ever had. She responded to all our queries so quickly and made suggestions and down to earth advice which was invaluable when planning a holiday in an unknown country. She seemed to know all the lodges personally and the map and road distances provided were so useful. We felt very confident in Allison's arrangements which enabled us to have a stress free holiday

We were also very pleased that Allison is based in Namibia. When we had a damaged hire car - which the hire company dealt with very efficiently - Allison was able to contact the hire company and get back to us with an update in a matter of minutes; it is hard to see how a company based in the UK could do that however good they are.

The website was extremely useful and easy to use. The information on accommodation and alternatives with reviews was brilliant.
We cannot thank her enough.

Jeremy & Jennifer Pollock   –  
South Africa ZA
Visited: August 2016 Reviewed: Sep 12, 2016

Email Jeremy & Jennifer Pollock  |  65+ years of age  |  Experience level: over 5 safaris

Superb service from Cardboard Box
5/5

Extremely efficient.Could not have asked for more. We really gave Anita the runaround when changing bookings en route and she came out tops! The information we received was much more than we expected and came as a surprise

Greg   –  
Germany DE
Visited: August 2016 Reviewed: Aug 31, 2016

Email Greg  |  50-65 years of age  |  Experience level: first safari

Super Support
5/5

I googled to design my 2-weeks Namibia trip and came across Cardboard Box (among some other local and German agencies). Cardbox came back most solid with best advise and the perfect support against my specs and budget. My itinery foresaw stays in Etosha but Etosha was fully booked. CArdboard Box had capacity still and given their service responsiveness and price competitiveness I booked my entire trip via them. Also during the travels I had to change a location and their rep helped me tremendously to rebook while we were travelling. Excellent handling of our trip !

Glenn   –  
Germany DE
Visited: May 2016 Reviewed: Jun 13, 2016

Email Glenn  |  50-65 years of age  |  Experience level: first safari

Great staff and teriffic website - we would highly recommend www.namibian.org for Namibia travel
5/5

The Cardboard Box website is one of the best travel platforms we have ever come across and we have already told many people about the site. We couldn't have had a better consultant than Anita. She was always very professional and responded to our queries/requests immediately. Her enthusiasm was extremely motivating for us and we were so excited about our trip from the moment we had our first contact with Anita.

We had a wonderful experience dealing with the Cardboard Box. Our first contact with Anita was more than one year before our trip started and we were convinced by Anita from the beginning. She is a real asset to the Cardboard Box Travel Shop

Helene   –  
United States US
Visited: May 2016 Reviewed: Jun 12, 2016

Email Helene  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely recommend! Will use them again if we return to Namibia!
5/5

My husband and I traveled for a week around Namibia. We weren't really sure what was a feasible itinerary with regards to driving distances or what kind of vehicle we would need, so we reached out to a number of companies. Allison at Cardboard Box was the first to respond, and she responded with such a thoughtful, tailored response that we decided to stick with her. She was great to work with. She always responded within 24 hours, and took time to address all our questions and concerns (I never got a single canned response).

One of the other reasons we used Cardboard Box is because their website is chock full of helpful information about travelling in Namibia. It was sort of our unofficial guide book when we were planning the trip. We also really liked the guide book they included in our welcome pack about Namibia. It was nice to have a little more information about the country and wildlife. Another note -- Allison strongly recommended the full coverage on the vehicle. We did get a crack in the windscreen from gravel, and it was nice to not worry about it. No flat tires though!

I'd whole-heartedly recommend Cardboard box to other travelers!

Elisabetta   –  
Switzerland CH
Visited: May 2016 Reviewed: May 19, 2016

Email Elisabetta  |  50-65 years of age  |  Experience level: first safari

The best Tour Operator ever found in my life
5/5

Since the very beginning and till the end of our contacts, I have always been enthusiast about their professionalism and kindness. I refer in particular to Allison's assistance. I think (and I do not exaggerate) they are the best tour operator I ever had the pleasure to deal with.
They were quick, efficient, and I received more info from them than I could ever have expected. Lonely Planet states they are the best TO in Namibia... they are absolutely right. And not only in Namibia... many TO in Europe should learn a lot from them... I don't really see how they could improve further.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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