Reviews

Sort By: Date Most Helpful 41-50 of 105 Reviews
Robert   –  
United States US
Visited: August 2016 Reviewed: Sep 12, 2016

Email Robert  |  65+ years of age  |  Experience level: over 5 safaris

Great service and a great travel website, the best.
5/5


Anita was great and answered so many questions and handled our itinerary and accommodations wonderfully. Carol and I commend her highly and are very grateful. You have the best travel website I have ever used and I have used many. Well done!

Jeremy & Jennifer Pollock   –  
South Africa ZA
Visited: August 2016 Reviewed: Sep 12, 2016

Email Jeremy & Jennifer Pollock  |  65+ years of age  |  Experience level: over 5 safaris

Superb service from Cardboard Box
5/5

Extremely efficient.Could not have asked for more. We really gave Anita the runaround when changing bookings en route and she came out tops! The information we received was much more than we expected and came as a surprise

Tom   –  
Italy IT
Visited: August 2016 Reviewed: Sep 13, 2016

Email Tom  |  35-50 years of age  |  Experience level: first safari

A great experience
5/5

We did a 18-day drive tour through Namibia. We received a great assistance in planning and booking phase. Anita was always available and quick in responses. She also gave us a useful support and a lot of tips during the journey. A great experience with Cardboard Box Travel Shop Team.

Annika H   –  
United States US
Visited: September 2016 Reviewed: Sep 26, 2016

Email Annika H  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding from beginning to end
5/5

I traveled alone (solo female) on a 14 day self-drive through Namibia and Botswana. With ample help from Cardboard Box, it was the trip of a lifetime. Everything was organized perfectly and accommodations were superb. I kept Norelle on her toes with plenty of questions and changes, but she was always prompt and organized. Highly, highly recommend.

Rob Pritchard   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 8, 2016

Email Rob Pritchard  |  50-65 years of age  |  Experience level: first safari

Great help and advice to put together the perfect self drive trip around Namibia
5/5

We have just returned from a fabulous holiday, driving around Namibia with its many attractions and abundant wildlife. The advice and planning from Cardboard Box travel ensured our trip was perfect. They were excellent from start to finish. Great advice and help couldn't ask for anything more. Allison helped create the perfect holiday.

The only thing they didn't do was stop us from coming home! We will be back.

Alessandro Caraffa   –  
Italy IT
Visited: September 2016 Reviewed: Oct 13, 2016

Email Alessandro Caraffa  |  35-50 years of age  |  Experience level: first safari

First amazing experience in Namibia, great !
5/5

Norelle is a great person (thank you for all!), with a lot of patience and a lot of suggestions about our holidays ! She gave us a lot of informations about the trip. and also she was available to solve a little problem encountered just when I reached Windhoek. The website is one of the most useful that I've visited.

Fran   –  
United States US
Visited: September 2016 Reviewed: Oct 17, 2016

Email Fran  |  65+ years of age  |  Experience level: over 5 safaris

Cardboard Box organized a self-drive trip with the convenience of a tour but without the hassles
5/5

We were impressed with the service and attention to detail by Cardboard Box Travel Shop. Friends of ours have traveled twice with them so we decided to try them. We wanted a self-drive adventure in Namibia but not the headache of finding guesthouses, a rental vehicle and other logistics. Allison, our agent, was terrific in helping plan our affordable trip. She frequently offered several options or alternatives for lodging and seemed to understand what we were looking for. That's quite a talent when all you have to work with are emails! She included enough details to help us make good decisions. Allison perfectly estimated necessary travel times that allowed us to really enjoy our journey from place to place. Allison also responded to our questions quite promptly. Once we emailed to ask about an alternative driving route and she responded within minutes! The information packet(s) we received both through emails and upon arrival at our hotel were very informative and useful. We received an excellent map of Namibia marked with all of our destinations (as well as ATMs and petrol stations) and suggested routes, along with little local maps on our vouchers for finding each guesthouse/lodge. Also included was a little Namibia guide book that was a surprisingly helpful addition to our own Bradt guide and a SIM card for our phone. It seemed to us that Cardboard Box had managed to book the best rooms in our chosen locations and reserved an excellent 4X4 vehicle that was in very good shape with almost new tires (and two spares, which we did not have to use). The accommodations ranged from luxury tent camps to lodges and B&B's. All of them were comfortable and included at least breakfast. Many were astoundingly beautiful. We recommend trying to stay 2 (maybe 3) nights in the nicest areas to give time to explore and to book side trips. We are Americans in our late 60's and found that it was not difficult to drive around the country (on the left side), as long as you respect the suggested speed limits of the rental car agency and roads. Namibians are incredibly friendly and helpful. Both of us have traveled and worked at times in African and we found Namibia to be very safe, with clean drinking water and lots of healthy, delicious food. We enjoyed spotting wildlife on our own at waterholes in Etosha, as well as some guided game drives/walks offered by the lodges. We loved the freedom of taking our time and stopping where we wanted, while knowing that we had an in-country person to contact if we had questions. All the convenience of a tour with none of the constraints. We hope to come back soon!

Mary   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 18, 2016

Email Mary  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic efficient personal service, brilliant local knowledge and advice. Great holiday!
5/5

Allison was fantastic. She helped put together the most amazing holiday we have ever had. She responded to all our queries so quickly and made suggestions and down to earth advice which was invaluable when planning a holiday in an unknown country. She seemed to know all the lodges personally and the map and road distances provided were so useful. We felt very confident in Allison's arrangements which enabled us to have a stress free holiday

We were also very pleased that Allison is based in Namibia. When we had a damaged hire car - which the hire company dealt with very efficiently - Allison was able to contact the hire company and get back to us with an update in a matter of minutes; it is hard to see how a company based in the UK could do that however good they are.

The website was extremely useful and easy to use. The information on accommodation and alternatives with reviews was brilliant.
We cannot thank her enough.

Dave   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 8, 2016

Email Dave  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly, professional, efficient - an example to all safari operators!
5/5

The booking was handled incredibly efficiently. Allison replied to all our questions and altered/formulated our itinerary as often and as much as we needed. She was always quick to answer emails - even when I thought the office would be closed! She is a total and utter credit to your company... we stopped by on our last day in Windhoek to personally thank her for such a fantastic job. We couldn't have asked for a better helping hand in planning our self-drive trip and plan to use them again next time!

Martina   –  
Belgium BE
Visited: July 2017 Reviewed: Aug 15, 2017

Email Martina  |  50-65 years of age  |  Experience level: 2-5 safaris

Top service - efficient, reliable, professional and friendly
5/5

We just came home from a 3 weeks’ trip to Namibia. We went to the Naukluft Parc (Olive trail, Namib dunes), Walvis Bay (Pelican Point), Swakopmund, Spitzkoppe, Opuwo, Epupa Falls, Van Zyl’s pass, Marienfluss, Etosha and Erongo. We travelled on our own with 5 family members (2 adults, 3 “kids” of 20, 18 and 15 years) and two 4x4 cars (as recommended by our travel agent for security reasons when you go to the Van Zyl’s pass and Kaokoveld). We slept in lodges, tents and in our car roof-tents.
It was an unforgettable trip : a real adventure where everything went well – no single problem, a lot of excitement !! No flat tyres although roads were frequently rough. All bookings had been done as announced, food and accommodation were very good. The fact that our trip, which we set up on purpose as an “adventure”, was such a positive experience is greatly thanks to Rachael from Cardboard Box Travel Shop who gave us invaluable advice about accommodation, places to see and to avoid, difficult roads, things to take with us…. As regular travellers, we never received such a personalised and attentive service as we experienced with her. We recommend everybody intending to visit Namibia to contact Cardboard Box Travel Shop (ask for Rachael !!). They will provide you with a tailored and friendly service, organising you a unique experience.

Average User Rating
4.8/5
Rating Breakdown
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