Claudious Tours & Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2006)
- Member Of:
- Magical Kenya, AMREF KENYA & EXPERINCE KENYA TOUR OPERATORS
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $70 to $250 per person per day (USD, excl. int'l flights)
Reviews
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Email Michael | 20-35 years of age | Experience level: first safari
Scam: DO NOT BOOK
This tour operator is a complete scam, and they ripped my friend and I off of $1800.
We were supposed to go to on a safari with them in May, but due to Coronavirus, we needed to cancel. They said they could only refund 60% of what we paid according to their terms and conditions, which we agreed to. However, they never ended up paying us anything, they just continued to lie and come up with new excuses each time I asked for the money they owed us.
I even offered to do an installment plan, where they would pay me about $150 once a month until the balance was paid, but they didn’t pay me on the first date agreed upon, they just came up with some unintelligible excuse as quoted from my most recent email with them:
“We were by this time supposed to have started giving you back the money due to you. However, with the work system between us and line hotels we got to wait for the feedback as our bookings are normally done under group trip plans NOT individual names that you can ask from outside and get to know as such.”
The above doesn’t make any sense, since they never even made a reservation at any hotel for us.
After seeing a 1 star review in February, I decided to contact all the hotels that we were supposed to stay at to confirm that there was a reservation with this company. Each hotel said they had no reservations and had never worked with them before. I confronted Edmond about it, and he said they were going to eventually make a reservation, but I called the hotels again two weeks before we agreed to our installment plan, and they had still never heard of them. Therefore, he was blatantly lying to me in his last email.
Trust me, there were many other irregularities and blatant lies they told us that would take too long to type.
TLDR: They are liars, and a complete scam. Please pay a little bit more for a reputable tour operator that is KATO certified, NOT these con artists.
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Email Moe | 65+ years of age | Experience level: 2-5 safaris
Thieves and Scam Artists!!!
PLEASE DO NOT book a safari with Claudious Tours and Safaris!!! I paid in full and received an email 24 hours before I was supposed to leave saying that my safari was cancelled! I never got any money back!!! Claudious Tours and Safaris are FRAUDS, THIEVES And SCAM ARTISTS!!!!!!