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Average User Rating
4.8/5

Rating Breakdown
  • 5 star 225
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1

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Roopesh   –  
United States US
Visited: July 2019 Reviewed: Sep 18, 2019

Email Roopesh  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Roopesh and not that of SafariBookings.
Pretty good, but not excellent
3/5

I selected Benson Safaris because i was looking for a local safari guide vs. using the ones affiliated with the US. i thought that they would be more economical. I asked a friend what he used, and he told me it was Benson Safaris. I selected the Luxery tent and lodge and i thought the price was better than if i had selected the one from the US. I give positive stars for all the good things they did. Pendo was quick to respond, which i liked. The positive stars are for all the things that they did good, as one would hope for. I'm cutting off some stars because I had indicated I was very interested in the Great Migration. I had actually wanted to see the river crossing,but i guess i didn't spell that out. When my friend told me he used Benson Safari, I went directly to their website. Their website does not have an option for choosing the Northern Serengeti Trail where i found out that was where I would see the River crossing. I only found out after the tour that option was available in this Safaribookings.com. I think that its silly not to have that option in their own website, which was where I went to directly. Otherwise I would have gone to Northern Serengeti to see the river crossing, which i really wanted to.

I also wasnt happy that after I made selections on the lodges, after making payment, i am told that they are booked, and i have to pick alternate lodges. The alternate lodges were good; but their locations were not as good as the original ones. And only after i reached Africa did that dawn on me. Location, location, location. For example, I had been told reservations were going to be made for Kubu Kubu; but after payment, i was told that place was booked, so i would be reserved for Lahia Tented lodge. It was under the same ownership, and the quality looked the same, so i said ok. Only during the tour did i realize Kubu Kubu was in Central Serengeti, which was where most of the big cats were. We lost a lot of time driving to Lahia. I was quite disappointed that we did not get to see much of Central Serengeti. My children had really wanted to see leopards and cheetahs. We saw one leopard. We did see a lot of lions (but that was mostly in Ngorongoro). Our jeep broke down in Serengeti too + got stuck in the mud. But i won't make much of an issue of that, because that was just bad luck. I liked our guide and the owner and the staff, but I wasnt able to get the experience i was looking for.

I went with my wife and 2 kids (9 yrs and 6 years). We were given double rooms but they were huge. Like I indicated above, we booked luxury lodges. Each room were huge. We only used one room.

The following is not really a review of the safari guide, but of the optional package selected. I had also gone to Oldovai Gorge, but I don't think it was worth the money. Also, it took away time. Also night time safari in Lake Manyara, didn't really think it was that great. We saw a hippo, some birds, a chameleon, some monkeys, but nothing great like a lion, etc. Even the day in Lake Manyara wasn't great. Didn't see any lions in mountains, etc.

My main disappointment is that due to the website, I didn't go to see the river crossing even though I had said I was interested in the great migration. And the time in Central Serengeti got limited due to various reasons, and therefore my kids didn't get to see leopards and cheetahs. One leopard. No rhino. I had gone to Tarangire Park, Lake Manyara Park, Serengeti and Ngorongoro.

But I did give positive stars for quick communication; wanting to do the best; getting to see lots of lions in Ngorongoro crater; lots of elephants, and zebras, and wildebeests, and other animals.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 225
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1
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