Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 121 Reviews
Kayce   –  
United States US
Visited: September 2015 Reviewed: Oct 6, 2015

Email Kayce  |  35-50 years of age  |  Experience level: first safari

Great service
5/5

Pamela met us at the airport late at night to greet us. Everything was coordinated and ran smoothly. Our driver Sam was fantastic - very educated and personable. We had a very good experience and will certainly use Magical Retreats and Adventures Tours again in the future.

Jana   –  
Kenya KE
Visited: October 2015 Reviewed: Oct 25, 2015

Email Jana  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent holidays in Mara Serena.
5/5

I would highly recommend Magical retreats and adventures tours. We had an excellent time in Masai Mara in
Mara Serena lodge. The customer service of the tour operator was very professional. They even called us to ask if we like our stay in the lodge and reminded us to ask for the lunch boxes on the day of departure.

Roselyn   –  
Kenya KE
Visited: October 2015 Reviewed: Oct 26, 2015

Email Roselyn

Treated like a king and queen
5/5

Magical Retreats is the best safari outfit to use when in Kenya. You are assured of viewing all the big five and having the politest driver/translator ever.

Charles   –  
United States US
Visited: October 2015 Reviewed: Dec 17, 2015

Email Charles  |  35-50 years of age  |  Experience level: first safari

This was the perfect ever honey moon any given couple will enjoy ( margical Retreats your the best)
5/5

Got marred on the 17th Oct 2015 and Magical Retreat ( Pamela) had the perfect honeymoon planed for my wife and I to enjoy. Waking up on the 18th Oct there we hard out tour guide/driver Mr. Livingstone Masagha waiting for us to start the trip to Masai Mara where he was so accommodative in everything and telling us how we will enjoy the trip. Pamela keep in mind that you do have the best person there with you if you do remember we did ask you about the road because of the condition of my wife so Mr. Masagha did everything we asked him even driving @ 10kph if it had to. Please pass my regards to him and tell him thank you so much for all he did for us we can never repay all his kindness first day in Mara and he made sure my wife did see all the BIG 5 that she has always dreamed of. Thank you so much and now I do promise that coming year 2016 definitely we will be bringing our son to enjoy Kenya also so keep us on your schedule.

Regards,

Rosalia and Charles.

Gareth   –  
United Kingdom UK
Visited: January 2016 Reviewed: Jan 11, 2016

Email Gareth  |  20-35 years of age  |  Experience level: 2-5 safaris

Big 5 in 5 days! Experience of a lifetime!
5/5

Read the hype on the African big 5 before the trip but wasn't expecting to get to see all as these are wild animals free to roam in their own environment. Was absolutely over the moon that with a day spare we had got to see evey single one. And these were not just glimpses of a spec of an animal on the horizon these were close up encounters with each one. To be so close that you can hear them breathe and smell them really opens up the senses to appreciate how majestic these wild animals really are. I will be looking fondly back on the awesome photos for many years to come!
Really cannot recommend the trip highly enough. Everything went smoothly and happened as planned. Accommodation was out of this world. I would never have thought such luxury accommodation would be possible in such a remote area of wilderness.
The views were outstanding. The sort of views that bring inner peace if you just sit and stare. What an unbelievable part of the world.

Wairimu   –  
United Kingdom UK
Visited: January 2016 Reviewed: Jan 27, 2016

Email Wairimu  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome experience with life time memories
5/5

Had an amazing vacation both in Mombasa and at the Mara Sarova organised by Pamela and her team. The commucation was excellent, checking out that we were fine throughout. Mombasa was great as known "Mombasa raha". The Mara safari was superb and had a fab time with Mr Livingston, who enabled us see different animal species. We will definitely return and have my trip organised by Magical retreats.

Wael Alamir   –  
Egypt EG
Visited: May 2016 Reviewed: Jul 2, 2016

Email Wael Alamir  |  35-50 years of age  |  Experience level: first safari

I went for 3 days safari to Masai Mara with Magical Retreat, they are expert and professional.
5/5

Magical Retreat exceeded my expectations, many thanks

Swati   –  
India IN
Visited: July 2016 Reviewed: Jul 12, 2016

Email Swati  |  35-50 years of age  |  Experience level: 2-5 safaris

They are very efficient, friendly and helpful.
4/5

We had a very nice experience with Magical Retreats. From airport pick up to drop, the communication and service was very good. The personal touch in every aspect is really amazing! Safari at Lake Nakuru and Masai Mara was really good with whole day and early morning drives. Catering to the customers needs according to their budget is one the plus point too.

Sujoy Banerjee   –  
India IN
Visited: July 2016 Reviewed: Jul 12, 2016

Email Sujoy Banerjee  |  35-50 years of age  |  Experience level: 2-5 safaris

Very much professional & caring. Good hospitality.
5/5

Magical Retreats & Adventures Tours are thoroughly professional. They live up to their commitments. Very caring and provided excellent service and hospitality.

Rahim   –  
Canada CA
Visited: July 2016 Reviewed: Jul 20, 2016

Email Rahim  |  20-35 years of age  |  Experience level: 2-5 safaris

excellent choice for budget safari
5/5

Always kept in touch with WhatsApp, surprised with the lengths Pamela went to ensure quality of service. Very satisfied, would book again. Loved the driver for safari, best to date! Pleasantly surprised to have met Pamela on day of departure

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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