Three members of the team on safari near Nairobi
Transtrek Safaris
- Located In:
-
United Kingdom
- Size:
- 5-10 employees (Founded in 2013)
- Member Of:
- TTA & TRA
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $220 to $380 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Nimit | 20-35 years of age | Experience level: first safari
Well organised and memorable trip
My experience of dealing with Dan right from the first email to the end of our trip was totally first class. The suggestions we got for the trip and the accommodation chosen for us couldn't be better. Overall we had a fantastic and a memorable time.
In order to find room for improvement it would have been probably helpful for Dan to have met the driver to assess customer service abilities. Overall the driver was very good, punctual, hard working and very knowledgeable however when it comes to dealing with clients there is a certain cultural element involved in communication which may be seen as condescending for London residents but probably Ok in other places. Again nothing wrong with the driver per se but would expect the tour organiser to make that assessment prior to appointing the driver.
One other point was the lack of the night headlamp light for the night time game drive. Given we started to feel a bit bad for the animals having intruded into their lives overall missing the night game drive was probably OK however from an organisational point of view the hotel where we stayed should have done a better job of maintaining a spare night lamp. This is probably more down to the hotel and not so much for Transtrek but part of the overall experience nonetheless.
In conclusion, I would not hesitate in recommending Transtrek Safaris to anyone since we had a great time and we felt we had a very well organised and enjoyable time for a good price.
Reply from Transtrek Safaris
Posted on Feb 5, 2018Thank you for your review and great to hear that overall you had a great time. Regarding the driver assessment, we do have our own full time drivers and we also use a short-list of independent drivers for when our drivers are booked, as was the case for your safari. All drivers have been met and vetted by a member of our team prior to us booking them without exception. In this case the driver was met and vetted by Milkah our office manager in our Nairobi office. I am sorry that you felt that the driver spoke to you on occasion in a condensing manner, I am quite sure this was not intentional and maybe just a cultural difference.
Email Ian | 35-50 years of age | Experience level: 2-5 safaris
Excellent Service
From start to finish we received excellent service from transtrek safaris. Quick responses to emails, happy to discuss options and comforting advice when the election loomed.
Great driver (Peter) who worked hard to get us our 2 leopard sightings and was happy to flex plans to our needs.
Will use these guys again.
BR
Email Eduardo | 35-50 years of age | Experience level: first safari
Awsome
My wife and I visited Kenya in early 2018 and we absolutely loved every single bit of it. We went to Masai Mara and got to see all the big five animals, excluding the Rhino, multiple times. In fact, we saw most of the wildlife.
Peter our guide and travel companion was exceptional, very kind and patient. The accommodations in the park were top notch. Thanks to Transtrek and Daniel’s efforts, I was able to have a horse riding experience inside the park and it was amazing.
US
Email William | 35-50 years of age | Experience level: first safari
Excellent service with a Superb guide, bar none!
Great service, door to door. The organizer worked with with us on all modifications we wanted. We were picked up day one with no issues and the trip went on seamlessly from there on out. Our guide Tony, was extremely knowledgable on the flora and fauna, but geology, history, etc, as well.
ES
Email Martha | 65+ years of age | Experience level: 2-5 safaris
The entire experience was great - the guide, the animals, the campsite…
The preparation was very easy, and the service was door to door. Our guide, Toni, was great at knowing where the lions were napping, and the hippos bathing. He did not merely show us the animals, though. He shared so much information about Kenya and its culture. He was a perfect guide, in my opinion - to be highly recommended.
Reliable and responsive.
I recommend getting Kenya experience with Transtrek. They help you design your trip based on your needs and then take care of everything for your hassle-free holidays. I will use them again.
Email James | 35-50 years of age | Experience level: first safari
Knowledgeable and helpful
Daniel really helped two complete novices navigate the enormous options of where to go and what to see. He tailored the experience to us perfectly.
Tony our guide was brilliant, nothing was too much effort and his knowledge seemingly endless.
I highly recommend this company
Email Richard Macrory | 65+ years of age | Experience level: 2-5 safaris
Friendly, efficient, and completelky understood what we were looking for.
My wife and I were organizing our own trip to Nairobi and Mombasa, but wanted to include some safari travel. I knew what I wanted - not rock bottom accommodation but equally not over expensive. I found all the information on the web-sites rather overwhelming, trip adviser reviews unreliable, and impossible to make decisions.
I liked the look of Transtrek safaris web-site and had a good telephone conversation with Daniel. He was clearly very knowledgeable (English but living in the country with his young family) , immediately understood what I was looking for, and made excellent proposals. I had already wanted to stay a couple of nights in a community run and very cheap rooms near one of the parks, and even though this was not on his usual list, that didn't worry him, and he made the complete booking to include them. An excellent driver and guide picked us up in Nairobi and accompanied us during our visit, and then drove us on to Mombasi.
I would throughly recommend Transtrek to anyone visiting Kenya for the first time, - and for a return visit!
Richard Macrory
FR
Email Sibel | 35-50 years of age | Experience level: first safari
The trip was “custom made” to fit our requirements.
The safari/visit was beyond our expectations. We especially loved the lake Nakuru (the diversity in this relatively small park was amazing. Moreover, the hotel was really nice; not over crowded, good food, and attentive staff… ) and Massai Mara. We loved the Bush Camp, once again very few tents were occupied, so it felt very private.. Naivasha was also nice, but the hotel was more like a ‘traditional’ resort (a very beautiful one though); so we were happy not to spend more than a night there. Our guide was also a super fit with a lot of experience and knowledhg. He did his best to find the best “spots”…
35-50 years of age | Experience level: first safari
A mind-blowing trip...
We had a relatively short 10 days in Kenya, but the team at Transtrek were superb and really helped us get the most out of our time. They put together a great itinerary for us, covering a range of habitats and special sites, staying at perfectly chosen lodges. We covered a lot of ground and really packed in a lot but the helpful, friendly and knowledgeable Transtrek team made us feel relaxed and right at home. If we’re lucky enough to visit the region again we will be back in touch with Transtrek to organise our next safari!