Reviews

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Ericka   –  
United States US
Visited: November 2017 Reviewed: Dec 28, 2017

Email Ericka  |  20-35 years of age  |  Experience level: first safari

From preparing, to booking, to the actual experience, we are 100% satisfied!!!!
5/5

From the beginning, ACZ Safaris was the best at communicating with us. They replied quickly and made sure to answer every single question that I emailed to them. Even before they booked, Joshua shared their phone number and address so that we had multiple ways to communicate with each other. Whether it was through email or Whatsapp, I always received a timely and informative answer. They made us feel very comfortable about booking with them because they were also transparent and would give us various options especially with payment.

The safari was the most memorable experience of our lives so far. John was our driver and he was very friendly and shared his knowledge of Nairobi, Masai Mara, the people and the culture. He shared the plan for the next drive/day/adventure and always asked if that was ok with us or if we wanted to change. We also had a great group that we went on safari with. Not once did I hear anyone upset about any experience they had with ACZ. We were lucky and had only 6 people on our tour, however, John asked if we would be ok to take 2 more people to help out a friend at another camp. Through the whole time he made sure that we were all comfortable. The camps were great, we stayed at Lenchada. We felt that the pictures and descriptions accurately described exactly where we were staying. Everyone onsite was very friendly and approachable with any questions. The food was great and we appreciated getting a vegetable with each meal. The food was "simple" but very flavorful. I strongly recommend booking with ACZ.

George   –  
United Kingdom UK
Visited: September 2017 Reviewed: Sep 16, 2017

Email George  |  20-35 years of age  |  Experience level: first safari

A once in a lifetime experience!
5/5

The initial correspondence with the tour operator Joshua was very good - efficient and professional, as well as informative! Making sure that the tour fitted our needs and payment through PayPal was very easy!

On the day, Joshua met us at the specified location as agreed, and was very friendly. He introduced us to our guide and driver and told us he would meet us again on our arrival back to Nairobi.

Our guide and driver, James, was incredible! His knowledge of the Masai Mara and its animals was astounding - every question we asked him, he knew the answer to. Throughout the 3 day safari, he made huge efforts to locate the different animals using the CB radio to communicate with fellow guides. We ended up seeing 4 of the 'big 5', including a rhino, which is incredibly rare!

The accommodation and food was really impressive and well organised, as was the whole experience. A bonus visit to the Masai Village was humbling and a truly unique experience, and for a very reasonable additional cost!

Upon return to Nairobi, Joshua met us as he had said he would and took time to accompany us to various places around the city, helping us to arrange our immediate future plans!

A fantastic company, fantastic experience and a fantastic review well deserved! Would highly recommend!

Stefano   –  
Italy IT
Visited: August 2017 Reviewed: Aug 28, 2017

Email Stefano  |  20-35 years of age  |  Experience level: 2-5 safaris

Best masai mara company... i love them
5/5

Everythings has been perfect, communication, they help me to book the bus ticket to arusha aswell...
They are really prepared to organize your best safari experience and our driver was the best... he drove us in the best spot to see more animals possible... ill do another safari with you guys for sure... you are the best..
and for me wasnt the 1 safari experience... i did 2 years ago in serengeti and others in tanzania, but in my opinion masai mara is better.. more wild...
Thanks a lot.. i wish you the best

ximena   –  
Spain ES
Visited: October 2016 Reviewed: Oct 26, 2016

Email ximena  |  20-35 years of age  |  Experience level: first safari

amazing experience!
5/5

Me and my friend went on a 3 day safari with ACZ Safari, we had an amazing time!
Organization was clear and easy. We shared the van with other people, in total 7, everyone had enough space to be in the open roof, it was a fun group of young people and with our driver Martin we had a lot of fun!! we went really close to the animals and all over masaimara. Martin is an excelent driver!!!

The lodge was better than expected, i just didn't enjoy the food, but that's just me. It's a great place to stay keeping into consideration what you are paying. Every tent had a built-in bathroom with hot water, which was nice.

Overall it was an incredible trip, i would recommend this guys to anyone! It was just one of those experiences that you will remember forever.

Maryann   –  
Canada CA
Visited: August 2016 Reviewed: Aug 28, 2016

Email Maryann  |  20-35 years of age  |  Experience level: first safari

Great 1st time Safari Experience!
4/5

Everything was perfect, from the communications at the get go, to the payment and the experience and our amazing guide. The only thing I would suggest is AC in the coach and the window being closed on the dusty ride to and from the Safari, it's a bumpy ride! All in all great experience and value for your money!

Rinkoo   –  
United States US
Visited: July 2016 Reviewed: Aug 11, 2016

Email Rinkoo  |  20-35 years of age  |  Experience level: first safari

Best Safari tour with a even better Safari Guide/Driver!
5/5

My 3 girlfriends and I had a incredible safari with African Comfort Zones!!! Our driver Martin was a incredible guide and was knowledgable about the animals and reserves we visited. We even saw white and black rhinos! The food was great, our luxury tents also exceeded our expectations. Do try to pack lightly as your luggage goes wherever you go! A great experience! John helped us plan the perfect safari adventure! Thank you John and Martin!

Luke Thompson   –  
United States US
Visited: August 2016 Reviewed: Aug 8, 2016

Email Luke Thompson  |  20-35 years of age  |  Experience level: first safari

Unbelievable.
5/5

We are with Engineers Without Borders at Montana State University. After our work in Khwisero we decided to treat ourselves to a safari. I booked the safari for three people eight months before hand, it was awesome how convenient this was. John Murage was so helpful throughout the whole process, just one week before our trip we were able to add three more of our friends at no cost. The logistics were on point and John was always prompt to answer our questions, sometimes within ten minutes! The safari itself was amazing. We stayed at Enchoro Camp which I would also highly recommend, great food and comfortable lodging, and all the monkeys were fun to watch. Peter was our driver and he was a wizard behind the wheel. He was so good at getting us the best view. Often times we got to places and animals before anyone else! We saw four of the big five. Just missed the leopard. But it's okay because the next morning we spent watching lions hunt and eat, crazy! Peter was also very knowledgeable about the park and the animals. Lunch was delicious and it was beautiful to eat under a massive lone tree. All in all these guys made this trip priceless, for us broke college students the price was definitely worth it! I would definitely return and book with these guys. Asante sana Peter and John!

Tom Andrews   –  
United States US
Visited: June 2016 Reviewed: Jun 19, 2016

Email Tom Andrews  |  50-65 years of age  |  Experience level: first safari

This was the best vacation I've ever taken; exceeding all my expectations.
5/5

This trip was easily booked online and via email. We chose from a variety of tour locations offered to determine the duration of our stay. We chose a six day tour with an added seventh day at a special location. The price was very affordable, and included everything: airport to airport transportation, all meals, all entry fees, all accommodations, and our private guide(s). I expected to see wildlife, but I was astonished at the variety and numbers of animals we saw.
We started our stay in Nairobi with pickup at the airport and a night in a very nice hostel with rooftop restaurant/bar. We met other travelers there: some coming and some leaving. In the morning we toured the national park outside Nairobi where we were treated to an elephant rescue orphanage, a giraffe sanctuary, and tour of Karen Blixen's estate. A thrilling first day.
The next morning we drove to the Masai Mara, a vast game preserve and tribal homeland. We stayed in a rustic camp in large tents. Not too rustic, as each tent has several beds and a private bathroom with hot showers. The electricity was limited to 5 hours per night. It is funny to watch the tourists scramble to recharge their mobile phones. Meals were served in the dining hall. One family we met opted to stay at a luxury resort/spa nearby because they had 3 and 5 year old children. So, the choice of accommodations is entirely up to you. We rather liked the tents. We spent two days here on photo safari all day. This was the most thrilling experience! Our guide, Martin, was expert at finding game. His skills seemed to surpass all the other guides, even though they all do cooperate when game is sighted. On this plain, the guides are free to drive into the bush to get close to the game, and Martin did. We saw most of the big game animals here, and very close up. No telephoto lenses needed here. I photographed elephants, Masai giraffes, lions, cheetah, leopards, pumba, hyena, dik dik, Thompson's gazelle, zebra, wildebeest, and more. We were so lucky that the great wildebeest migration from the Serengeti to the Masai Mara began two weeks early, so we were able to see the hordes of wildebeest and zebra moving across the landscape to cross the river into Kenya. It is one of the great wonders of the world.
The next day we headed for Lake Nakuru game park. There we saw the white rhino and Rothschild's giraffes. You will not believe how big they are up close. There was also great bird watching there, giant storks and cranes, and beautiful vistas. We stayed in a nice hotel in town for this leg of the trip. Then we were off to Amboseli Game Park in southeast Kenya. It was a long drive, but one of our group had requested it specially, so we went. It was well worth the trek, as it lies in the shadow of Mt. Kilimanjaro. Here we saw hippos up close, many very large elephants, zebra, and many more bird species. We stayed in a tent camp again in this park, also very nice tents with electricity and private baths. ACZ safaris brought along chef Frederick to cook for us, so we were really pampered by John and Martin from ACZ safaris. I can't express how much their presence enhanced our stay in Kenya. These guys are very nice people who go out of their way to make the trip spectacular. They are with us every step of the way, and they really know their stuff. They are great game guides, but also know the plants and birds and people. It really adds to the appreciation of all that Kenya has to offer.
On our last night, we travelled back to north central Kenya to stay at a luxury resort. Treetops is a famous British lodge next to a watering hole. Here we stayed in 4 star luxury where you can view game outside your bedroom window as the animals come to the watering hole to drink. If rustic safari is not to your taste, then treetops is for you. My friend woke me in the night to see a pair of black rhino come to drink. They came after the water buffalo and elephants had gone for the night. A pack of 5 hyena also came to drink. I hated to sleep for fear of missing something. As a bonus, on the way back to the airport, John and Martin took us to see Thompson falls. A beautiful waterfall where we were treated to tribal dancers and local shopkeepers.
If the idea of a safari appeals to you even a little, you must go. It will exceed all your expectations many times over. We are veteran travelers of many countries and many cruises, so when I say this was the trip of a lifetime, I mean it. The memories of the sights and the people will last all my life. I highly recommend ACZ safaris. These guys are tops in their field, and very nice people too.

Jakob   –  
United Kingdom UK
Visited: March 2016 Reviewed: Jun 9, 2016

Email Jakob  |  20-35 years of age  |  Experience level: first safari

Fantastic safari and great driver/guide
5/5

3 day Masai safari was a fantastic experience. Food, accommodation and driver/guide were all excellent and we were fortunate to see an abundance of wildlife!

Bernice   –  
Ghana GH
Visited: May 2016 Reviewed: May 17, 2016

Email Bernice  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari experience in every way!
5/5

We always got a quick reply to questions and were given all the information we needed ahead of time. Our driver/guide (Isaac) was excellent ... knowledgeable, funny, careful with driving and a very nicy guy. We stayed in tented camp because it was an inexpensive option. All the tents are under a solid roof so are protected from any rain. Our tent had 2 single beds with good matresses/pillows and were comfortable. At the back of each tent is an "en suite" bathroom area. It's basic but does the job: 3 sections: toilet/sink/shower. The food is provided buffet style in the dining room with a bar area and a place to charge your phone. The staff were great!!
The safari itself did not disappoint. We visited in the rainy season (but there was no rain!!) and before the wildebeest migration so the grass was high ... but we saw many many of the parks animals ... highlights were being 2-3 metres away from a pair of lions, watching another group of lion eating dinner (a zebra), seeing elephants ambling along, 2 zebras having a playful fight, as well as seeing the giraffes, hippos, buffalos, hartebeest, impala, baboons, warthogs and tons more ... and all agaisnt the glorious backdrop of the parks wide open spaces and beauty.
We visited a Masai village, went into the home of the guide (who was excellent!!) and met his family while he told us about the Masai way of life ... a real highlight!
Overall ... a fabulous experience ... if you get a chance (even in the rainy season which is supposedly the low season) grab it!!! Thank you African Comfort Zone Safaris!!

Average User Rating
4.9/5
Rating Breakdown
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