Southern African Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2008)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $69 to $129 per person per day (USD, excl. int'l flights)
Reviews
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Email R Mathew | 20-35 years of age | Experience level: 2-5 safaris
Frauds. Took our money and did not book anything.
Our group of 14 people trusted Craig and Bianca with booking a full trip to South Africa, and we were completely deceived. They took full payment from us and never booked anything. After receiving the final payment, they stopped communicating entirely, except for a few inconsistent and suspicious excuses — ranging from family tragedies to personal emergencies. These excuses included:
A sister passing away
A house break-in
A mother passing away
An overdose
It's difficult to know what, if anything, was true. What is clear is that we were scammed out of our money.
Please do not trust the good reviews — we have no idea how they were obtained, but our experience was a complete nightmare. If you book with them, you may end up stranded with no reservations and no support.
We are pursuing all possible legal avenues and urge others to report any similar experiences. Don’t let this happen to you.
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Email Syd | 20-35 years of age | Experience level: first safari
This was the most unprofessional and disappointing experience I've had with a tour operator
If I could give them 0 stars, I would. Our experience with Southern African Tours, operated by Bianca and Craig, was deeply disappointing and frustrating. What was meant to be a stress-free and enjoyable trip to South Africa quickly turned into a logistical disaster due to severe mismanagement—or worse, a complete scam.
We paid the full amount for our trip before departure, trusting that everything would be organized as promised. Unfortunately, that trust was misplaced. Despite repeated requests, we never received any confirmation numbers, booking references, or documentation for internal flights, accommodations, or excursions. Upon arrival, it became clear that none of the arrangements had actually been made.
Left with no choice, we had to rebook everything ourselves on the ground—last-minute flights, hotels, tours—at significant extra cost and with a great deal of stress. It was incredibly disheartening and completely avoidable.
Communication from Bianca and Craig was always inconsistent, but became nonexistent once the issues emerged. To date, we’ve received no resolution, no explanation, and no refund.
I strongly caution anyone considering this agency: do your due diligence. Our experience felt not just unprofessional, but exploitative. Travel is supposed to be enjoyable and enriching—this was the opposite
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Email S Mani | 50-65 years of age | Experience level: 2-5 safaris
Left stranded in South Africa
Southern African tours left us stranded in South Africa. No Accomodations or travel arrangements made. They took our money and no contact at all from Craig and Bianca. Please avoid using this travel agency. I have no Idea how they got the other reviews, but be friends or paid people to do the reviews.. Please avoid our experience.
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Email H thomas | 50-65 years of age | Experience level: 2-5 safaris
Fraud! Took our money and left us abandoned
In September 14 of book a trip to Johannesburg and capetown with southern African tours owned by Craig and Bianca about a year ago. They took out money in two installments. After 2 nd installment was made, less and less communication. They made excuses after excuses about getting our itenary.. when we reached Africa, no reservation made. We felt cheated and lied to... please do not use them..