Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 34
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 34 Reviews
Josh French   –  
United Kingdom UK
Visited: September 2026 Reviewed: Nov 10, 2026

Email Josh French  |  20-35 years of age  |  Experience level: over 5 safaris

The perfect operator to book your Namibia adventure through!
5/5

We had an absolutely amazing holiday booked via Jangwa Safaris and I cannot recommend them highly enough! From start to finish, they were incredibly helpful, caring and attentive, always going above and beyond to make sure everything was perfect. Their genuine care and attention made the whole experience even more special. Thank you for making our holiday so memorable!

Angela & Roland   –  
Austria AT
Visited: October 2026 Reviewed: Nov 8, 2026

Email Angela & Roland  |  50-65 years of age  |  Experience level: first safari

Everything was perfectly organized. A reliable tour operator – highly recommended!
5/5

David from Jangwa Tours not only planned our trip exceptionally well but also provided us with outstanding support on every aspect related to our journey – even those beyond the actual travel arrangements, such as visas, vaccinations and airport transfers. His advice was always professional, friendly and incredibly helpful.

The trip itself was perfectly organized. The itinerary was designed in such a way that, alongside all the wonderful experiences and activities, we always had plenty of time to relax and recharge. All the activities we had booked started punctually and were fantastic experiences every single time.

What impressed us most was David’s personal and individual approach. His dedication went above and beyond all expectations – he even took the time to visit us personally at one of our stops during the trip. Such a thoughtful and wonderful gesture!

The app provided specifically for our trip was also exceptionally well designed and proved to be an invaluable companion throughout our journey.

We have never experienced such outstanding service, personal attention and genuine commitment. David exceeded all our expectations and made our trip truly unforgettable.

It may sound hard to believe, but if six stars were possible, we would happily give them all to David and Jangwa Tours! We wholeheartedly recommend them!

Ralf   –  
Switzerland CH
Visited: September 2026 Reviewed: Nov 5, 2026

Email Ralf  |  65+ years of age  |  Experience level: first safari

An unforgettable experience
5/5

Johann from Jangwa Tours and Safaris tailored a well-organized, highly personalized 24-day trip through Namibia for us that took place in September and October 2026. It was an unforgettable journey and an exceptional experience. Johann is very knowledgeable and competent, and he works with a strong focus on customer service. Our ideas and preferences were perfectly reflected in the trip. Johann is also very proactive and gave us excellent advice on many aspects of the trip, including local recommendations.
The interaction during planning and during the trip was very smooth, collaborative, and transparent. We also had to change a flight date at short notice, and he flexibly provided different options on how to adjust the first few days of our trip. During the whole trip, everything worked out perfectly and we felt well taken care of. We also met Johann briefly for a chat in Swakopmund, which was a nice personal touch and further highlighted his customer orientation.
Whether you are looking to explore the regions of Fish River Canyon and Sossusvlei, or to view wildlife in Etosha, Jangwa Tours takes care of every detail in a very professional manner. We highly recommend Jangwa Tours and Safaris

Scott Smith   –  
United States US
Visited: August 2026 Reviewed: Oct 19, 2026

Email Scott Smith  |  35-50 years of age  |  Experience level: 2-5 safaris

Could not ask for or find a better company
5/5

I have never left a review on any tour group before. However, I felt compelled to here because Jangwa was a truly amazing group. Not only did they set up an amazing trip, they went way above when the airline lost our bags (even though Jangwa had nothing to do with the airline booking or choice). While we continued our trip, they spent numerous hours working to find our bags and make sure that we were able to get those back while at the same time keeping our itinerary. They were extremely responsive during all aspects of the trip trip planning to after we returned, and they quickly responded to any issue we had arise. I cannot recommend this group highly enough.

Claudio Pellegrini   –  
Italy IT
Visited: August 2026 Reviewed: Sep 21, 2026

Email Claudio Pellegrini  |  50-65 years of age  |  Experience level: first safari

Professional operator, Johann helpful and fast responsive !
5/5

We opted for a self-drive tour, and Jangwa suggested an itinerary that we were able to modify and customize based on our needs, thanks also to their suggestions. The tour was perfect, the resorts were top-notch, and the excursions in the desert and Etosha Park were unforgettable. Johann was always helpful and very quick to respond. THANK YOU

Jason   –  
United Arab Emirates AE
Visited: July 2026 Reviewed: Jul 21, 2026

Email Jason  |  35-50 years of age  |  Experience level: over 5 safaris

Professional and personalised
5/5

The communication was outstanding, all queries were responded to very promptly. Johann was amazing helping us personalise our tour adding a personal touch helping us celebrate a birthday. The company and all service providers were extremely reliable and professional. Given the quality of service and personal touch we felt it was value for money. Would highly recommend.

Shaun   –  
Australia AU
Visited: May 2026 Reviewed: Jul 19, 2026

Email Shaun  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent customer service, prompt communication, attention to detail, well organised, knowledgeable
5/5

We used Jangwa safaris to assist in a 20 day Zambia to Botswana and Namibia tour. With transfers arranged from Zambia to Botswana, and self drive Windhoek to Windhoek via Fish River Canyon, Swakopmund, Etosha and many places in between!, this was an unforgettable experience for the 4 of us (two couples).
From the initial fact finding via online enquiry, emails, and WhatsApp, David and Johann provided answers to questions promptly, were able to tailor the trip to meet our needs, and provided professional information and recommendations regarding accommodation and vehicle options to meet our budget, travel itineraries and when trying to decide what we could comfortably achieve in the timeframe we had.
Having arranged travel bookings independently many times, this was a bit of a leap of faith for us to use and pay a company we were previously unaware of, in a country we had not previously travelled to, and were unsure of the legitimacy of. We should not have been concerned, everything was handled and managed very professionally, with the travel arrangements, transfers, rental vehicle, accommodations, and excursions exceeding expectations throughout.
We had one flight cancellation (externally arranged), but David and Johann were quick to accommodate our late changes and amendments , which made the experience reasonably stress free.
One of the selling points for us was the included excursions, and these were well worth having prearranged.
I cannot rate the team at Jangwa highly enough, we were appreciative of being able to meet David in person while in Namibia, and we hope we have the opportunity to use their services again in the future.
Botswana - we could only fit in a couple of nights at Chobe, but it was well worth it. Plenty of wildlife, the options of boat and land safaris gave different perspectives and the people, accommodation and meals were excellent!
Namibia - Outstanding! So glad we made the trip, some distance to cover, but the people, scenery, wildlife and many interesting accommodations on the way have us definitely hoping we can come back again in the future.

Alicja   –  
Poland PL
Visited: June 2026 Reviewed: Jul 10, 2026

Email Alicja  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, responsive, extremely helpful
5/5

Everything what happened in Namibia went far beyond all our expectations. We're seasoned travellers and usually organise everything by ourselves, this was the very first time when we used agency services. Johann prepared for us a tailor-made itinerary, listening attentively to all our needs and wants. We exchanged quite a few emails 😊, but he was very patient with us changing our mind quite a few times. We were offered a holiday that turned out to be a dream coming true 😊. Absolutely everything went seamless and Johann answered all the questions promptly when we texted him a few times while in Namibia. He also made sure we took the right road to the Fish River Canyon.

In a nutshell - dreams come true with Jangwa Tours and Safari - value for money, professional service, personalised itineraries, no hassle. Thank you!

Axel Sedlmeier   –  
Germany DE
Visited: May 2026 Reviewed: Jun 16, 2026

Email Axel Sedlmeier  |  35-50 years of age  |  Experience level: 2-5 safaris

Jangwa Tours have been an outstanding partner before and during our trip to Southern Africa!!
5/5

⭐⭐⭐⭐⭐ Outstanding Service, Reliability and Local Expertise

We recently returned from an unforgettable journey through Namibia, Botswana, Zimbabwe and South Africa, and working with Jangwa Tours & Safaris was one of the best travel decisions we made.

From the very beginning, communication was excellent. Johann took the time to understand what kind of trip we were looking for and helped us put together an itinerary that perfectly balanced landscapes, wildlife, culture and relaxation. The result exceeded our expectations.

What truly stood out, however, was the service during the trip itself. As anyone who travels frequently knows, things do not always go according to plan. During our journey we experienced several flight cancellations and schedule changes, and even had to rearrange part of the itinerary due to circumstances beyond anyone's control. Every single time, Johann and the Jangwa team were proactive, responsive and solution-oriented. Instead of becoming stressful, these situations were handled smoothly and professionally.

One particularly memorable example was a change that led us to spend a night at an astronomy farm in Namibia. It ended up being one of the highlights of the entire trip, allowing us to experience one of the most spectacular night skies we have ever seen. Turning potential problems into memorable experiences is a rare skill, and Jangwa consistently demonstrated it.

The accommodations, activities, transfers and local partners were all carefully selected and of excellent quality. Throughout the trip we felt well looked after while still having the freedom and flexibility to enjoy the adventure at our own pace.

In terms of value for money, reliability, local knowledge and overall service, Jangwa Tours & Safaris delivered on every level. Our trip was filled with incredible memories: the Namib Desert, the Okavango Delta, Chobe National Park, Victoria Falls and Cape Town, and it was reassuring to know there was a highly professional team behind the scenes making everything work.

A special thank you to Johann for his patience, expertise and dedication.

We would not hesitate to recommend Jangwa Tours & Safaris to anyone looking to explore Southern Africa, and we hope to travel with them again in the future.

Dino   –  
Singapore SG
Visited: April 2026 Reviewed: May 11, 2026

Email Dino  |  35-50 years of age  |  Experience level: 2-5 safaris

Fuss-free
5/5

Johann made my trip to victoria falls a memorable and smooth sailing one. He was responsive, even on weekends. I liked that the tour details were on a app instead of pdf format, which was a much clearer and easier way to access. I enjoyed all the activities with Jangwa Tours in a seamless manner and trust that you would too

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 34
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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