Opulent Africa Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2009)
- Member Of:
- K.W.S & K.P.S.G.A
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
IL
Email Yarive | 50-65 years of age | Experience level: 2-5 safaris
Just don't
Warning: “Opulent Africa Tours and Safaris” is just a rebranded name for “Opulent Tours and Travel.” Please read before booking.
My wife and I had carefully planned a once-in-a-lifetime 31-day safari with Opulent Tours and Travel. The staff were polite and helpful—until the moment we needed our money back.
When COVID hit and our country banned travel to South Africa, we canceled well within their official refund period and filled out all the required paperwork. Then the excuses began. “Be patient,” they said. Weeks turned into months. We later realized their terms of service say nothing about when refunds are due. We had paid months in advance, but now they felt no urgency to return what was ours.
After nearly two years of waiting, we offered them a chance to redeem themselves: let us take the original trip. Instead, they demanded an additional $3,000 for a shorter 25-day tour. Why? Because of our negative review. Yes, really. We were told we owed them for being honest. Since then, they’ve gone silent. We even tried to sue them, but Evans, the owner and CEO keeps moving from address to address to avoid the judicial process.
Planning a tour like this is about trust, and Opulent Africa Tours broke it. Please don’t make the same mistake we did. Do yourselves a favor and choose a company with basic decency.