Reviews

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Shruti Pai   –  
United States US
Visited: June 2016 Reviewed: Nov 28, 2016

Email Shruti Pai  |  20-35 years of age  |  Experience level: over 5 safaris

Fabulous return to "home" to see Lesotho, Durban, and Cape Town
5/5

Wow, what a fantastic experience to be back in beautiful South Africa, and made all the more pleasurable by the exceptional planning services from Southern Africa 360. Nikki and her team were able to customize our entire trip including a seamless adventure packed day trip to Sani Pass and Lesotho, excellent value accommodation in Durban right across from the beach which made it easy to attend a friend's wedding in the area. The highlight of the trip was Cape Town where my parents joined me as part of a celebration for my dad's 70th. Nikki and her Southern Africa 360 team had planned every spectacular detail of this extra special vacation including recommending and booking us at a highly competitive rate at a beautiful luxury boutique hotel which was perfect as it was away from the tourist hubbub which allowed us some quiet and pampered respite (lavish beautifully furnished rooms, loved the welcome Sherry, very classy and appreciated on a cold evening, excellent food on site including the full breakfast, well-stocked bar with friendly service, and very convenient Spa on the premises which we indulged in for massages). Nikki is clearly an expert on the area and was able to give us personal recommendations that did not disappoint as we went on wine tours, site-seeing tours (Kirstenbosch Gardens, Hout Bay, Cape Point, Table Mountain) and even knew where to take us for some light hiking and excellent bird-watching. We will be sure to book through this expert operator again and hope to be back again soon! Thanks Nikki and Team!

Alina and Jon   –  
Netherlands NL
Visited: December 2016 Reviewed: Feb 19, 2017

Email Alina and Jon  |  20-35 years of age  |  Experience level: first safari

Like queen and king on our honeymoon thanks to Nikki
5/5

We had a dream to do an African safari for our honeymoon and thanks to Nikki and the team at Southern Africa 360 it became a reality. We wanted to go to Botswana and Namibia, but most tours did not offer this combination for our budget and our wishes (we did not want to get eaten by lions in our tents at night). We first contacted some Dutch travelling agents, who advertised to offer customised tours. When we shared our wishes, they just referred us to their website, where packaged tours were listed. Not useful. Then we started to look broader - including international organizations and thats where we found SA 360, they had decent prices for some nice lodges - it looked affordable and luxurious at the same time. There were only 5 reviews though, but every singly one of them mentioned how great Nikki was. Hesitantly at first, I contacted her, just to get overwhelmed by her willingness to help, great knowledge of Southern African countries, and excellent tips. We mailed back and forth about 5-6 times, after which our itinerary was set - our journey went through three countries and extended for 17 days (Dutch tours were offering 9 days for the same money). We even added South Africa to our journey, instead of visiting Victoria Falls, which at that time of the year would not be as spectacular (Nikki fact!). After we booked everything, Nikki still remained in touch with us and even offered us an upgrade for one of our stays, because a good deal became available. Finally during the trip itself Nikki was available on Whatasapp within seconds (even on Xmas), coordinating if things were going according to our wishes. Both times when we go double billed for something, Nikki took care of it. She also advised us extensively on all our questions. All the lodges/activities were beyond our expectations, especially the Namibia trip (amazing!!). Overall we had a great time and we felt completely safe and well taken care of. I just hope that Nikki will expand from SA 360 to World 360 so we can book all our future holidays with her.

Mike Saull   –  
United Kingdom UK
Visited: February 2017 Reviewed: May 4, 2017

Email Mike Saull  |  50-65 years of age  |  Experience level: first safari

Exemplary Service
5/5

While it is very tempting to book a holiday online yourselves, when it comes to planning a South African adventure, look no further than Nikki and the team at Southern Africa 360; their service is exemplary.

Our trip, earlier this year was for 18 days and we wanted to pack in as much as we could on a self drive across the Southern Cape, starting with Cape Town and ending at a safari park near Port Elizabeth.

We'd done some homework and Nikki - recommended by a friend - helped develop our ideas into a full blown itinerary where every detail was taken care of.

First off we were delighted that Nikki was there to greet us at the airport and to safely see us on our way - ok, she may have been in Cape Town for other reasons as well, but it was lovely to meet her and typifies the company's approach to customer care.

Little things like a bottle of wine waiting for us at Romney Park in CT and, after a minor error on her part, arranging a complimentary wine and chocolate tasting for us at Spier, made all the difference.

Nikki also kept in touch with us using FaceTime throughout our trip and genuinely seemed interested in our experiences and opinions. The hotels and guest houses we stayed in were really lovely and our itinerary - with a wide raft of suggested activities - was available on our own interactive web page.

The highlight was two nights at Amakhala and the most wonderful safari with knowledgable experts at a lodge that Nikki had recommended.

Our only problem was that we couldn't do all we wanted to in the time we had available, but we'd been directed to some wonderful places and will be back one day to explore more!

Lutfi K.   –  
Netherlands NL
Visited: January 2017 Reviewed: May 29, 2017

Email Lutfi K.  |  20-35 years of age  |  Experience level: first safari

Extraordinary and Friendly Service - South Africa Tour
5/5

SA360 has exceeded our expectations in every aspect. Our direct contact at SA360 was very responsive, helpful, friendly and proactive. She has arranged a custom made travel plan based on our requests and everything worked out flawlessly. Accommodations were perfect and arranging them through a different platform would cost us a fortune. The best past is the connection that they built with our group. I am extremely satisfied with our experience and looking forward to planning other trips with them in the future.

BKD   –  
Switzerland CH
Visited: August 2017 Reviewed: Sep 7, 2017

Email BKD  |  50-65 years of age  |  Experience level: first safari

Southern Africa 360 hit the spot!
5/5

Contacted Nikki Thaver of Southern Africa 360 as I was looking for a local agent to help organise a trip to South Africa for my wife and myself from the beginning of August 2017. From the very beginning Nikki was extremely helpful, listing to preferences we had and putting together an initial proposal. We spent the subsequent couple of weeks going into the detail and fine tuning the proposal until it really was tailored to exactly what we wanted.

Nikki clearly has the local knowledge and relationships with hoteliers, guides, etc. and also gave the confidence that we would be having the best possible match with our needs. The trip itself did not disappoint and we went from one great experience to the next. South Africa as a destination is fabulous, with friendly people, great food, wonderful landscapes, and a fascinating - albeit sometimes disturbing - history.

Working with a local South African agent helps significantly reduce the cost, compared to using an agent in the travellers' home country. In fact it became clear that Nikki works as the local agent for a number of overseas travel companies. As a personal preference I would also like to see more of my tourism dollars being spent in the local country rather than overseas.

In short Southern Africa 360 were knowledgeable, efficient, responsive and they fulfilled the promises they made. I would certainly use them again if I were travelling to Southern Africa and am quite happy to recommend them to others.

Natalya Suprun   –  
Russia RU
Visited: September 2017 Reviewed: Oct 9, 2017

Email Natalya Suprun  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service I've ever had!
5/5

Hi all! My name is Natalya Suprun. First of all I must apologize for my English (I am from Russia).
I want to sincerely thank company "Southern Africa 360 - Luxury Holidays" and personally Nikki Thaver for organizing my holiday in South Africa!
I spent only 15 nights but i visited a lot of place: Johannesburg, Kruger National Park, Swaziland, Durban, Cape Town, Hermanus, Cape Agulhas, Knysna, Oudtshoorn (Garden Route, Drakensberg and other things!)
This is already my third vacation with this company! I have been using its service since 2015 and with their help i have already been twice in Namibia and Zimbabwe. The itinerary offered by "Southern Africa 360 - Luxury Holidays" completely reflects all my interests and preferences in details! Everything is organized at a high level and very professional! Moreover in addition to basic places for visit, I always have something new.
I really appreciate their competence and special attitude to guests! I highly recommend this company to all and i will definitely ask them to create my holiday next time! If I'm going to South Africa I do not have any doubts: my tour operator might be only "Southern Africa 360 - Luxury Holidays"!
Best regards, Natalya Suprun (Russia, Novosibirsk)

Sung   –  
France FR
Visited: October 2017 Reviewed: Nov 1, 2017

Email Sung  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Sung and not that of SafariBookings.
Well, It was a little bit disappointed
3/5

This company is based in South Africa but our trip was to Okavango, Chobe, and Victoria fall. So they subcontracted the local lodges and travel agent in Botswana and Zambia. If you're lazy traveller like me. I don't recommend this company since I didn't pay much attentions to the detail plan. Actually the 3 nights in Okavango delta with 6 times game drives were too much. Even safari guide got bored. :-(. In Chobe it was great lodge and safari. but in Vcitoria fall, the travel agency was strange. They didn't tell or provide water for 2 hour walking with 40 degree weather. We didn't know that it was walking tour. Also, each time we need to confirm the plans and car ride.

Communication with this company was difficult. When I called them, they didn't know about my itinerary and just said "we gave this to another contractor". what a surprise!!! only communication is email but sometimes we need to talk!!!

Zina   –  
Australia AU
Visited: December 2017 Reviewed: Jan 11, 2018

Email Zina  |  20-35 years of age  |  Experience level: first safari

Excellent service and a great trip!
5/5

I arranged my 6 day tour in Namibia through Southern Africa 360 last year and would definitely recommend this service if you are looking at booking a trip to Africa. Nicki was very responsive and helpful, providing us with all the information we needed to chose a tour that which we thoroughly enjoyed. She also arranged our accomodation for the nights before/after the tour, which were perfect, and transport to the airport. I really appreciated the care that she took in planning our trip, making sure that the tour and accomodation were excellent and within our budget, as well as the information she provided us on travelling and safety in the country. I am from Australia and trying to book a tour yourself in a country that you are unfamiliar with can be a little overwhelming, so it was great to go through Southern Africa 360. Thanks for the great trip Nicki!

Rachel   –  
Australia AU
Visited: December 2017 Reviewed: Jan 12, 2018

Email Rachel  |  20-35 years of age  |  Experience level: first safari

Highly recommended
5/5

Nikki did an excellent job at organising our tour. She was extremely professional and consistently went above and beyond to help me with airport transfers, accommodation and obtaining a visa for Namibia! We appreciate how smoothly everything went & thoroughly enjoyed all aspects of the tour.

PABLO SERRANO   –  
Spain ES
Visited: August 2018 Reviewed: Sep 9, 2018

Email PABLO SERRANO  |  50-65 years of age  |  Experience level: over 5 safaris

EXCELLENT ONE MORE TIME!
5/5

It´s the second time Nikki Thaver plan a travel for us and we have to say that it has been wonderful again. All her suggestions have been helpful for us in our South Africa & Mozambique two weeks holidays. She is always ready for any question and make you feel good on travel because is calling to destinations to make sure you arrived safety. The guides, locations, accomodations, transfers , etc have been great one more time. There are many travel agencies in Spain but we prefer to choose Southern Africa 360 - Luxury Holidays for the highest level of efficiency.

Average User Rating
4.9/5
Rating Breakdown
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