Reviews

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Stuart Taylor   –  
Australia AU
Visited: September 2016 Reviewed: Oct 18, 2016

Email Stuart Taylor  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing
4/5

The tour itself was really amazing. I had problems with Piero with my bookings before hand though. Paid the deposit and he continuously failed to reply to my emails regarding securing the booking stating he never received the deposit. However after he rejected my calls he sent me somebody else's number who resolved the issue weeks later. The tour itself was amazing. Our whole group loved it. Shout out to Victor who is such a legend. Always happy and helpful. All the staff on safari were great. Bus drivers to kitchen staff.. everyone was amazing.

Bruce   –  
Canada CA
Visited: June 2016 Reviewed: Oct 15, 2016

Email Bruce

All staff were very friendly and personable, helping to create a memorable experience.
4/5

All staff were very friendly and personable, helping to create a memorable experience. Everyone went out of their way to make sure you enjoyed yourself. Well done.

Nicky B   –  
Qatar QA
Visited: September 2016 Reviewed: Oct 12, 2016

Email Nicky B  |  50-65 years of age  |  Experience level: first safari

Safari surprises every day
4/5

We had a fantastic trip to Kruger National Park with Viva Safaris, with two destinations and therefore different experiences in each. We received superb hospitality, good, clean accommodation and they even catered for vegetarians and vegans.

The safari tours were well structured and informative and most of all, great fun. Some days the animals were quite determined not to be seen but the expert guides always found them in the end! The safari vehicles offered great views and shelter from the sun and we were never overcrowded. We also had bush walks (sturdy shoes/boots recommended) which were so enjoyable too.

Overall, the experiences we had were amazing and we hope to return in the future and would definitely use Viva Safaris again. They surpassed expectations on every level.

Bob Ikin   –  
Hong Kong HK
Visited: October 2016 Reviewed: Oct 10, 2016

Email Bob Ikin  |  50-65 years of age  |  Experience level: first safari

Full on
4/5

It was comprehensive and we we constantly viewing. I would suggest flying into Kruger from Joburg as the 6-7hour bus journey was a little labourious

Alexandra   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 1, 2016

Email Alexandra  |  20-35 years of age  |  Experience level: 2-5 safaris

a great holiday
4/5

We had a wonderful time with viva safaris. The activities were well organised, staff were lovely and the accommodation and food was great.

Cassandra Lister   –  
Hong Kong HK
Visited: August 2016 Reviewed: Aug 13, 2016

Email Cassandra Lister  |  50-65 years of age  |  Experience level: first safari

Enjoyable!
4/5

Communication during the planning phase was excellent. Less than a 12-hour turnaround time (allowing for time zone differences). Instructions on pick-up location, what to pack, what to wear, etc was all very detailed. All the drivers we had were pleasant to deal with and confident regarding what they had to deliver. Professional yet friendly.

Belinda   –  
Australia AU
Visited: July 2016 Reviewed: Jul 27, 2016

Email Belinda  |  35-50 years of age  |  Experience level: 2-5 safaris

A great family experience!
4/5

Reasonable all round. Eveyone was friendly. If there were issues they were minor and was all sorted out.

Thor   –  
Denmark DK
Visited: February 2018 Reviewed: Feb 13, 2018

Email Thor  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Thor and not that of SafariBookings.
Good, but could be better
3/5

First of all, I enjoyed the tour a lot and I had so much fun with the other people attending the tour. I got to see the different animals and got some good stories to tell when I go back home.

However, I have a feeling that the tour could be much better because:
- Pick-up the first day arrived more than 1 hour late and I didn't get any notice. I called their office, but they weren't helpful at all.
- The engagement of the staff seemed to vary a lot. Some were very engaging and were able to tell about the animals and plants, while others didn't really seem to care too much and just drove/walked us around to earn their money.
- Most of the staff at the Tresmina lodge didn't seem happy. There was a weird atmosphere at the lodge and there seemed to be some tension among the staff.
- The atmosphere at Marc's Tree House was more happy, but the staff didn't seem to care too much for their customers. I got electric shock in the shower the last morning (probably due to a short circuit). I told the staff and they didn't apologize or anything. I just got the answer "Ok, we will take a look at it".
- The quality of the food could be improved a lot without much effort.

Just to summarize: I had a lot of fun and got to see all the animals even though they we had to drive for quite a while to find them. It was a great experience, but I believe that it could be so much better if the staff where better trained and more engaging.

Sharon   –  
United States US
Visited: May 2017 Reviewed: May 29, 2017

Email Sharon  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Sharon and not that of SafariBookings.
Good Value But With A Few Problems
3/5

We just returned from a 5D/4N safari at Tremisana Lodge. The pre-trip communication was very good. It was easy to make the reservation 6 months ago and reconfirm it just before we left. We were on another safari in South Africa before meeting up with Viva Safaris and so had asked them to arrange a hotel for us, near JNB airpirt, on the night before starting this part of our trip. Even though we provided the with our domestic flight number, they were confused and went to the international terminal instead. The accommodations at Tremisana look as pictured. The Lodge is nore rustic than you might guess. All meals were served outside and there was only one meal time. The food was okay at best but we did not go there for the food anyway. The AC in our room shorted out and we were placed in a similar room. We felt it was odd that no other people on safari stayed at Tremisana more than one night but us. They all went on to other places, mostly Marcs Treehouse. This gave the Lodge the feeling of a halfway point instead of a social place to discuss what we had seen on safari that day. The game drives were always great. We did see the Big 5. We got close up to the animals and the experience was wonderful. All game drive leaders were not the same, however. One in particular (Alias - Smiley) was very good in explaining animal behavior. The game drives always occurred on schedule and lasted 2-4 hours. Transportation that was provided to/from the lodge from JNB airport was not at all what we expected. The drive from JNB to Tremisana Lodge is very long and takes about 5 hours! The minibus used to transport us from JNB to the Lodge broke down 45 min into the trip. The water pump gave out and we had to wait at a rest stop for 3 hours before a replacement minivan came to pick us up. Then, as came time for different guests to be dropped off at different lodges, a tactic of having other mini vans stationed along the route, where you and your luggage were transferred was used. This meant that we had to change mini busses several times, each time transferring our luggage as well. This was not expected, never communicated, resulted in one persons luggage being misplaced and left most people feeling the need to keep tipping drivers. On our trip back from Tremisana to JNB we were the last ones to be picked up and found ourselves crammed ito the last row of a small minibus that held 14 passengers. Again, we had to transfer to another mini bus three times before we got back to JNB airport.

Yazid   –  
France FR
Visited: July 2023 Reviewed: Aug 1, 2023

Email Yazid  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Yazid and not that of SafariBookings.
Disappointed
2/5

we booked for 5 days. We have safari experience. unfortunately we were disappointed. The group is too big, the cars are not comfortable, some drivers seem inexperienced and so you don't see much. And the meals are catastrophic and not generous. In short, everything was counted. and shortened safari times. After Botswana, Kenya and Tanzania, we are disappointed. especially since the Balule reserve is really not terrible with electric cables crossing the area and which takes away the charm of the real safari.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 229
  • 4 star 28
  • 3 star 2
  • 2 star 6
  • 1 star 0
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