SafariBookings has received complaints from clients about Northern Masailand Safaris.

Reviews

Sort By: Date Most Helpful Rating 21-30 of 54 Reviews
steff   –  
Canada CA
Visited: March 2018 Reviewed: Apr 21, 2018

Email steff  |  20-35 years of age  |  Experience level: first safari

Best Mini-vaycay
5/5

This safari was two weeks of pure bliss. Everything was planned for me. My itinerary was perfect and everything run on schedule. Henry was always easy to reach and communication with my tour guide was seamless. The weather was absolutely perfect even though it rained a little bit. Hopefully will book again with Northern Masailand safaris next year.

Pierre   –  
France FR
Visited: February 2018 Reviewed: Mar 7, 2018

Email Pierre  |  20-35 years of age  |  Experience level: first safari

A wonderful trip.
5/5

My wife and i wanted a destination honeymoon. Tanzania was perfect. We had an adventure of a life time. The Ngorongoro crater was breathtaking and the sunsets. We got to se the big 5 which was superb. The wine in Tanzania is very sweet and so affordable. Northern Masailand safaris were very professional and accommodating. My itinerary went as planned which made the whole trip a success. Thank You northern Masailand safaris.

Mark   –  
Canada CA
Visited: February 2018 Reviewed: Mar 2, 2018

Email Mark  |  20-35 years of age  |  Experience level: first safari

Great trip
5/5

I needed to get away from the harsh Toronto winter. Tanzania was the best destination on the equator line. Henry had exceptional service from the airport to the 10 day safari. I will be book the other Henry again next year.

Shakira and Alex   –  
Australia AU
Visited: December 2017 Reviewed: Jan 7, 2018

Email Shakira and Alex  |  20-35 years of age  |  Experience level: first safari

An unforgetable adventure
5/5

My partner and I booked with northern masailand safari after reading some concerning reviews( the client was in the wrong there i noticed). We had given Henry very short notice and paid as per their terms and conditions and he delivered as promised and beyond. Northern masailand took care of all our accomodations, hotel and airport tranfers, meals, park fees and flight tickets, so we didnt have to worry about anything. Being greeted at the airport by Henry and Edward (tour guide), we started our one week safari in the northern regions( serengeti, ngorongoro, lake manyara). Edward was deeply knowledgeable about the animals, the environment and the tribes in the region. We saw all the big 5 within the first two day. I can confidently say Edward is the creme de la creme of tour guides as i witnessed other safari guides asking him for help more then a few times. My partner did get very sick and Edward made the safari was as smooth as possible for him and took him to the doctors. Henry even took the liberty of driving a few hours to give us a different car that didnt make loud noises to ensure my partner was comfortable. We also spent a few days in zanibar and dar es salaam in some amazing locations and hotels. Edward and Henry checked up on us to ensure my partner was fine and if we needed any help with anything. I would highly recommend Edward, Henry and the Northern Masailand Safaris to anyone, whether it's your first safari or 5th, as they look after all your needs so you can chill out and enjoy the adventure. They exceeded our expectations and gave us a memories for a lifetime. Thanks again Edward, Henry and Northern Masailand Safaris.

Rick K.   –  
United States US
Visited: July 2017 Reviewed: Jul 29, 2017

Email Rick K.  |  35-50 years of age  |  Experience level: 2-5 safaris

A Terrific Trip!
5/5

This was my third trip to Africa and I found this company in a random search. I understand some of the hesitation from other reviewers on this site of this company, but it's important to remember that the you are not dealing with a company from the States. Henry and his team (Anna) are top-notch! When circumstances arise they are on them in an efficient and timely manner. African nationals are worried about today and may not necessarily hold your hand making sure you are 100% prepared for your upcoming experience. You need to be responsible and do some research as to the culture, governmental requirements, health issues, etc. Based on other tour companies I've used over the last 20 years, I would strongly recommend them if you keep these comments in mind. The facilities are mostly universal, so if you're spending $3000 or $10,000/person, you're probably going to the same lodges and will run into each other multiple times during your stay. Our guide James was highly knowledgeable and had a great work ethic and personality. I get the sense that Henry only works with those with a very strong customer service background. Just time your trip before or after the Great Migration (like I did last time, but not this time) or you will not get to experience the full magnificence of this beautiful and its wonderful people. I strongly recommend this company to those who want a trip of a lifetime!

Alexandra   –  
Portugal PT
Visited: April 2017 Reviewed: Jul 12, 2017

Email Alexandra  |  20-35 years of age  |  Experience level: first safari

Good experience
5/5

This company run by a brother of my dearest friend Anna will provide you with the best safari experience in Northern Tanzania. Friendly and helpful, Henry will organize the perfect route considering habitats and all the details. As a person who did Northern circuit and felt in love with this country, I can say that this is very important to do it with a right operator. I highly recommend this company and believe you will not be disappointed.

Sheri Ruddy   –  
United States US
Visited: July 2017 Reviewed: Jul 12, 2017

Email Sheri Ruddy  |  35-50 years of age  |  Experience level: first safari

Excellent adventure with kind and knowledgeable driver, Eddie! Loved it!!!
5/5

The safari was phenomenal! Once we met our guide and driver, Eddie, we felt completely at ease and knew we would be taken care of! There was not a thing we had to worry about once the safari began, all out meals and excursions were well planned and thrilling! The accommodations were all excellent and the service was at each place was far above our expectations! Eddie took the time to show us all the animal hot spots and made sure we were comfortable and happy the entire trip! On a day our daughter wasn't feeling her best, he took the time to stop at multiple rest areas and was very concerned for her well being. She was completely fine the next day....but his genuine caring and attention to our needs was wonderful! He took as much time as we wanted when we spotted an animal and knew so much about their habits and truly taught us so much! The trip to Zanzibar was so relaxing at the end of the safari and we were glad to have some down time after our adventures to catch up and discuss all we saw!!! Also the us rep, Amy Shaffer is amazing and we are very thankful for her help with this trip! She really knew how to put us at ease! Thank you to the whole staff of northern masailand safaris and we hope to come back again sometime soon!

Barbara & Michael Kertess   –  
Germany DE
Visited: January 2017 Reviewed: Jan 26, 2017

Email Barbara & Michael Kertess  |  65+ years of age  |  Experience level: over 5 safaris

Perfect planning, extraordinary guide Edward, excellent accomodations !
5/5

It was our first safari (Serengeti and Ngorongoro ) with this tour operator. The tour was perfectly planned by the CEO Henry. He was always asking about the daily service and if all is OK. Edward was an extraordinary driver and guide with excellent knowledge about the animals. Our accomodations were very nice and comfortable. We can recommend this tour operator and will use them at our next safari, probably next year.

David Pan   –  
Canada CA
Visited: January 2017 Reviewed: Jan 26, 2017

Email David Pan  |  20-35 years of age  |  Experience level: first safari

Great experience and very helpful when things don't go smootly
5/5

When going to a safari you can't expect everything to go smoothly, but at northern masailands you can trust that they do whatever they can to ensure your time is enjoyable. They provide top notch service with an excellent and knowledgable tour guide and great cook and excellent and safe driver. My wife and I really enjoyed our time. During one of the camps we overheard some complaints from the other safari groups but we certainly had none with northern masailands.

Claire   –  
United States US
Visited: November 2016 Reviewed: Jan 4, 2017

Email Claire  |  20-35 years of age  |  Experience level: first safari

Great Safari for Great Price
5/5

My two friends and I were looking for a budget safari but we still wanted to go to the best parks and see all the animals. We ended up going with Northern Masailand Safaris because Henry, the owner, was persistent and a good businessman. He matched and even beat other quotes we received from other companies. He set us up with a group who were already planning a safari during the same time, and was very flexible with our needs. We visited the top 5 parks in Tanzania in 5 days, and even saw the Big 5 in the first three days! While I originally wanted to spend more time in Serengeti, it was fun to see a different terrain every day. (although, if you have more time, I would recommend more time in Serengeti) We had a fantastic time and loved our guide, Saleh and the cheft, Faraj. We have no regrets and have great memories and pictures to remind us of an awesome safari!

Disclaimer

  • All corporate and/or tour info is provided by Northern Masailand Safaris, not SafariBookings
  • The tours offered by Northern Masailand Safaris are subject to their terms & conditions