Reviews

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Bad Experience   –  
United States US
Visited: April 2019 Reviewed: May 11, 2019

Email Bad Experience

The review below is the personal opinion of Bad Experience and not that of SafariBookings.
BEWARE OF SCAMMER / LOW QUALITY
1/5

I am glad that I did not book with Achieve. I saw their van while in Murchison and it wasnt nearly as nice as the 4x4 with a pop top that we enjoyed for a better price with Uzuri (https://uzurisafaris.com/) instead.

I had originally planned on booking with Achieve, but their email account was hacked and I sent a wire for $3,140 USD to scammers. The owner Polly Kamugisha took zero responsibility even though I took steps to verify the fake instructions sent from their email account. I even messaged an Achieve employee on whatsapp to "confirm the email with updated instructions are legit? Just wanna make sure nobody sent a fake message from your email account" (see screenshot).

I wouldnt normally air my dirty laundry like this but the world should know that the business owner's response to the incident was that I should seek help from the police... not only is he ignorant about the likelihood of a recovery via law enforcement, but I am still shocked that he doesnt think Achieve has any responsibility for the instructions sent from their compromised email account. Wouldnt even agree to split it.

Probably would have been more victims if I hadn't separately reached out to a 3rd party lodge in my efforts to verify the suspicious instructions sent from Achieve's email address. They called Polly to make him aware of my concerns before I sent the wire.

Don't expect Achieve to be there for you if anything goes wrong! Have the time of your life with Uzuri or any number of better companies out there!

Vergne   –  
France FR
Visited: February 2019 Reviewed: Mar 4, 2019

Email Vergne  |  50-65 years of age  |  Experience level: over 5 safaris

A good break
4/5

Organization ahs been easy and well adjusted to our expectations thanks to Jolie

Good trip the driver knows the country perfectly, good time saving.

Sheri   –  
United States US
Visited: February 2019 Reviewed: Feb 25, 2019

Email Sheri  |  50-65 years of age  |  Experience level: first safari

Perfect three day trip to Queen Elizabeth National Park.
5/5

I was concerned with making this commitment from around the world sight unseen and I could not be more delighted. Jolie helped work out the details and money exchange, Tom was the guide and driver for the whole trip, knowledgeable and entertaining. I saw both life in rural Africa and animals in the park. Tom went above and beyond to make this a great trip!

Kevin   –  
Ireland IE
Visited: February 2018 Reviewed: Feb 23, 2019

Email Kevin  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic Trip - Very Professional
5/5

Myself and a friend booked a safari to coincide with a trip to Uganda. I was very impressed with the planning team. As our personal plans (outside the safari) were constantly changing, we needed to keep changing our safari. For this Achieve (Jolie) were excellent. It was possible to change our plans by email and the communication was excellent.

On the safari our guide (Patrick) was very friendly, knowledgeable and professional. We really enjoyed our time with him and saw and learned a huge amount. The accommodation in Pakuba was clean with good food and right in the middle of the bush. In fact, the accommodation was better than some supposed 5* places we stayed in at Entebbe

Overall, I would definitely recommend Achieve Global Safaris

Jia Zhang   –  
China CN
Visited: February 2019 Reviewed: Feb 19, 2019

Email Jia Zhang  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect Safari in Uganda
5/5

My husband and I had a wonderful time with 9 days visiting various safari and Gorilla track in Uganda.
Jolie, the tour Consultant of Achieve Global Safaris who arranged a perfect itinerary to us. She was extremely prompt and helpful with pre trip planning.
Elisa, our tour guide and driver was very friendly and professional. Although we spend long time in the car on a lot of bumpy roads but Elisa made it as comfortable as possible!
I highly recommend Achieve Global Safaris to arrange your customised trip in Uganda.
You'll be hearing from me for my next visiting!
Thanks again, Jolie and Elisa for giving us an safely & unforgettable round trip.
Jia

Kristina   –  
Lithuania LT
Visited: January 2019 Reviewed: Feb 4, 2019

Email Kristina  |  20-35 years of age  |  Experience level: 2-5 safaris

Very well organized 4 Days Gorilla Trek and Lake Bunyonyi Safari
5/5

Very well organized 4 Days Gorilla Trek and Lake Bunyonyi Safari. Jolie answered all of our questions very quickly and in detail! The driver was very competent and friendly, lodges in Rushaga and Lake Bunyonyi were very comfortable, with amazing views, food was really very good,
One of the best trips ever! Highly recommended!

François   –  
Belgium BE
Visited: January 2019 Reviewed: Jan 14, 2019

Email François  |  65+ years of age  |  Experience level: over 5 safaris

Overall good experience, but the choice of one hotel in Kitgum was bad.
4/5

The overall safari was well organized. Apoka lodge in Kidepo Valley NP is excellent. The hotel Bomah in Kitgum was bad. On our way back the Churchill hôtel in Gulu was good.
The driver was excellent. Only regret the car had no airco.

Brunhilde   –  
Germany DE
Visited: November 2018 Reviewed: Nov 25, 2018

Email Brunhilde  |  50-65 years of age  |  Experience level: first safari

Four-days gorilla safari tour in the Bwindi National Park- Uganda
5/5

We booked via internet a four-day gorilla trekking tour with two permits - Nkuringo and Rushaga in the Bwindi National Park in Uganda. Julie our tour consultant from Achieve Global Safaris was excellent. Always extremely helpful and fast with her responses. We arrived in Kigali the night before (organized on our own). Next morning Tom who drove from Uganda to Kigali (Rwanda) picked us up - with some delay and we were quite concerned - but he had a good reason since something broke down in his car. After that everything went perfect and he was a very friendly and helpful guide, always in time and we had no problems with the care despite very difficult and bumpy roads in Uganda trough the Bwindi National Park.
We left Kigali at around 11 a.m. driving towards Uganda to reach our first lodge Ichumbi Gorilla at around 5 pm. At the border, it took about 1h without any good reason, but we had all the time in front of us, without any commitment so we took this as an African experience.
The Ichumbi Gorilla lodge and especially the view was marvelous. Lydia the owner of the lodge was there to take care of some very special guest- the daughter of the 1st Lady. Lydia is visiting the lodge only occasionally.
We got a hand massage when we arrived, a welcome drink and then we got our beautiful rooms. The dinner was excellent and the entire stuff very helpful and pleasant people.
The second day we went to the gorilla trekking tour in Nkuringo to see the X-Christmas gorilla family. Seven guests with the guide and the porters (extremely important and helpful for those tracks) were on the track. My porter Bryan is a Batua (the evolutionary oldest and small people on our plant) and he was so gentle, helpful and kind. I was very happy that I have chosen him; he was the only Batua among all porters. The three trackers left about 2 hours ahead of us to spot the gorillas. After a 2 h trekking tour up and down on quite slippery ground, we reached the gorillas. We saw 3 gorillas: the silverback - 22 year-old, a female gorilla and her baby. We got quite close to them 5-7 m. It was a fantastic experience.
Coming back, we were allowed to take a shower in our room and to chill out on the terrace with coffee and tea and again the fantastic view on the surrounding mountains.
At 3:45 pm we were sad to leave the first beautiful lodge to drive to our second lodge Ichumbi. But the Ichumbi lodge turned out to be an amazing place too. Each of us got an own little beautiful cottage. The administrator of the lodge was a very open-minded, visionary, professional and perfectly organized person, originally from Rwanda. We enjoyed a lot to talk to him and to hear about all the history and experience he went through. Impressive!!! We hope all his dreams will become reality one day.
Since it was my birthday they organized a nice Donate-cake with a candle and flowers, they song and dance for me. This was so touching and wonderful: many thanks in case you ever read this report. The entire experience in Ichumbi was great. The food was delicious, the stuff very friendly and helpful, the place beautiful and very clean.
The 3rd day we went to our 2nd gorilla tour in Rushaga and visited the Mishaya gorilla family. This was a really jungle tour crossing 7x a little river until we reached the gorilla family (after about 1.5 h).
We saw seven of the nine family members and they were extremely well habituated to people, so they passed about 1.5 m between us, fully ignoring us and weren’t afraid of us. We got fantastic photos of them.
The 4th day we had to get up at 4:30 a.m., had breakfast at 5: 00 and left to Kisoro the fly back with a small plane to Entebbe. The flight back was incredible it was like a taxi-flight (hop on - hop off). The plane had three additional stops to pick up quests or to get off guests at different little “airports”. We flew over beautiful landscape and saw a lot of the country in this way without having a 9 h drive. I would do it always again in this way.
In Entebbe, Patrick, the driver waited for us and drove us to Kampala, were our scientific meeting started.
These 4-days were an incredible and wonderful experience in East Africa. Expensive but worth to conserve the mountain gorillas on our planet.

Kim wallis   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 11, 2018

Email Kim wallis  |  50-65 years of age  |  Experience level: 2-5 safaris

Proffessional , caring and outstanding customer service
5/5

I booked a 9 day tour of Uganda starting in Kampala, driving to Queen Elisabeth park for safari and finally ending in Bwindi to trek the Gorrilas. I was a lone female travelling and Jolie did everything she could to reassure my husband I would be safe and to trust them including my husband in all the e mails. My Guide John was there to pick me up from the airport after a long flight and as soon as a saw his big smiley face I knew I was going to be fine. He was my guide for the whole duration making sure everything was perfect and ensuring I had the best experience of Uganda! I have a big personality and John made me laugh everyday. He was so knowledgable and he loved animals as much as me. He was patient with my time keeping and could not of done anything more to make my stay in Uganda memorable. He was there celebrating with me my 50th birthday with the wonderful staff at Buhoma lodge making me feel special for the day. I met John as my guide and left feeling I made a friend! Thank you to Achieve Global Safaris, Jolie and John for the amazing trip! Highly recommend this company, for customer service, fantastic staff and price

Nancy   –  
United States US
Visited: September 2018 Reviewed: Oct 24, 2018

Email Nancy  |  50-65 years of age  |  Experience level: first safari

Achieve Global – They deliver on their promises
5/5

We contacted four companies that offered Gorilla trekking and Golden Monkey tracking in Uganda via Kigali, Rwanda. I asked each company for a quote to include transport to Uganda, one day Gorilla Trekking, one day Golden Monkey trekking and other suggestions that would give us a chance to see as much as possible in a short amount of time. Only Achieve Global Safaris provided a suggestion of an additional adventure on Lake Bunyonyi! We adjusted our trip to five days because of their great suggestion.

Our Guide, Elisa, was terrific – he was a skillful and careful driver - we knew we were in good hands. He went out of his way to make our trips back and forth across the Rwanda/Uganda borders smooth. We thoroughly enjoyed his company.

The properties we stayed at in Uganda were exceptional (Ichumbi Gorilla Lodge and Arcadia Cottages) the Gorilla Trekking and Golden Monkey tracking and Lake Bunyonyi are favorite memories of our trip to Africa.

I highly recommend Achieve Global Safaris - and have already done so - as a company that delivers on their promises, responds to questions quickly and goes the extra mile to make sure your trip is all you would want it to be.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 76
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 2
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