SafariBookings has received complaints from clients about Trip Advisor Africa Safaris.

Reviews

Sort By: Date Most Helpful Rating 161-162 of 162 Reviews
Michelle   –  
Austria AT
Visited: August 2019 Reviewed: Aug 21, 2019

Email Michelle  |  20-35 years of age  |  Experience level: 2-5 safaris

Easy and friendly cancelation due to car problems
5/5

We have booked a safari when we ended up having troubles with our car. We forgot to tell the office so they contacted us since they were waiting at the pick up location to get us. The service was very friendly and easy, we could cancel the trip with no problems. Thank you very much!

JOHN AND CAROLINE   –  
United States US
Visited: July 2019 Reviewed: Aug 1, 2019

Email JOHN AND CAROLINE  |  65+ years of age  |  Experience level: over 5 safaris

SETH WAS VERY RESPONSIVE AND ATTENTIVE. TRIED VERY HARD TO PLEASE.
4/5

COMMUNICATIONS WERE FINE. ONE PROBLEM WAS THAT TWO OF OUR SAFARI DRIVERS DID NOT ALWAYS COMMUNICATE BETWEEN THEMSELVES WELL. ARRIVED LATE TWO OR THREE TIMES TO OUR LODGINGS WHICH COULD HAVE BEEN AVOIDED WITH BETTER TIME MANAGEMENT.
ONE DRIVER, DICKSON, WAS OFTEN ON HIS PHONE WHILE DRIVING, CHATTING WITH FRIENDS OR WIFE.
THAT SEEMED TO BE HIS PRIORITY DESPITE OUR COMPLAINING ABOUT THIS. NOT GOOD.
OPANY AND ALI BABA WERE GREAT AND KNOWLEDGEABLE.
RIFT VALLEY ROUTE VERY CROWDED AND FRUSTRATING...BUT TRIP TO MASA MARA FROM LAKE NAKURU WAS BRUTAL. FORTUNATELY, THE GAME VIEWING AND VISIT TO THE MASAI VILLAGE FAR EXCEEDED EXPECTATIONS. WELL WORTH IT, VERY MUCH SO. P.S DO STAY AT THE WONDERFUL, CHARMING SAROVA NELSON HOTEL IN NAIROBI. OUTSTANDING STAFF!

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