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Reviews

Sort By: Date Most Helpful Rating 41-50 of 162 Reviews
Michael Lee   –  
United States US
Visited: July 2021 Reviewed: Jul 17, 2021

Email Michael Lee  |  65+ years of age  |  Experience level: 2-5 safaris

Graceport Ecotours Kenya was excellent and very helpful with booking our tour.
4/5

Our Driver Guide was Peter Anyona and he was very good. Peter was on time everyday and answered all our questions about the different animals. Although we did not get to see the migration river crossing Peter had us perfectly located had it occurred. I highly recommend Peter for your next safari.

Joe   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jun 6, 2020

Email Joe  |  20-35 years of age  |  Experience level: first safari

A great life-changing experience that you won't forget. GO FOR IT!
5/5

My trip included Masai Mara and then Lake Nakuru which was brilliant because Lake Nakuru was a different experience (with baboons, birds, flamingos and more as well). It was also nice to stay at a hotel in Nakuru so that the last day going back wasn't as long of a trip. So I highly recommend it!

Seth Vincent communicated well with me through WhatsApp. There is the option of them meeting you on arrival at the airport and being transfered to an overnight hotel. But I was already in Kenya, so I was picked up, free of cost, from where I was staying, and taken to the CBD in Nairobi, and it was arranged for me to be escorted to their office to pay the fee. From there the driver waited with me until the safari buses arrived and made sure everything was OK. It was the same at the end of the safari, plus I got a free safari shirt from Seth Vincent who was waiting for me and walked me to the same driver at the start to go home.

The food was healthy and fresh, plus it was free. We stopped along the way for a meal and rest.

The driver was great at finding out where to go in order for us to see the big five and more! What a great experience it is, and how you are definitely getting value for money!

Tina   –  
Australia AU
Visited: February 2020 Reviewed: Feb 22, 2020

Email Tina  |  20-35 years of age  |  Experience level: first safari

4-Day Masai Mara and Lake Nakuru Safari
4/5

Initially, correspondence with the company was superb and we had all details about order of locations and accommodation confirmed in October 2019 (we were asked which accommodation we would like to stay at and after specificity were told they were confirmed) I had been emailed with a daily reminder to pay the deposit up until the day I actually paid it, and then I did not hear from the company/ receive a completed itinerary. We next heard from them in February 2020 on the day before our safari only to make sure we had the remaining balance.
On the DAY of the safari, we met up with an employee to pay the balance and were told that the proposed details had been flipped and locations were changed. We did the safari backwards and did not stay at any of the confirmed accommodation that was specified in our initial correspondence. We were in a van and whilst ours did not break down, there were a number of them within the park which did break down.
Despite this, our guide was spectacular!! Eric had extensive knowledge of all the national parks we visited and knew of all animals and their habits. We saw the Big Five as well as a number of different animals; I feel as though we did not miss out on seeing anything.
Eric would break down the course of each day the night before with locations, game drives and time allowances for each activity throughout the day. We also had people in our car that were on shorter safaris, so he had ensured their departures were sorted for all car pooling changes.
Overall, it was a fantastic experience and I loved getting to interact with the other members of our group. If anything, it would be nice if we were notified of changes prior to departure.

Reply from Trip Advisor Africa Safaris
Reply from Trip Advisor Africa Safaris
Posted on Feb 24, 2020

Jambo Tina,
Thank you very much for wonderful review, it was pleasure saving you during your 4 days stay in Kenya , am looking forward to serve you again in future.

Regards
Seth Vincent
Director
Trip Advisor Africa safaris
Nairobi branch



Avinash Mayekar   –  
India IN
Visited: February 2020 Reviewed: Feb 20, 2020

Email Avinash Mayekar  |  50-65 years of age  |  Experience level: first safari

Indeed pleasure to get this tour through Vincent. Fantastic event for photography
5/5

I was elicited to get this tour for photography and Vincent managed everything so nicely. In spite of having limited infrastructure availability. Overall enjoyed a lot of photography moments.

Important thing is that Vincent helps out of the way for all our requirements even odd time transport.

Thanks a million team trip Advisors !!!

Jumbo !!!

Reply from Trip Advisor Africa Safaris
Reply from Trip Advisor Africa Safaris
Posted on Feb 24, 2020

Jambo Vaninash,

Thank you very much for wonderful recommendation, for sure we are very happy if your sanctified with our service!!!
Hope to serve you again when your back with your family.

Regards
Seth Vincent
Director
Trip Advisor Africa safaris
Nairobi Branch

Robert Corbell   –  
United States US
Visited: December 2019 Reviewed: Feb 13, 2020

Email Robert Corbell  |  35-50 years of age  |  Experience level: 2-5 safaris

wonderful safari firm
5/5

we appreciate the service you offer us during the time we came to Kenya. we can say that your services were above our imagination. Vincent was good planner and could offer us a package that was friendly and enjoyable.The van was in good condition and the driver was having good driving skill and was knowledgeable of the park. We will love to do another safari with you.

Shuchi Rana   –  
United States US
Visited: January 2020 Reviewed: Feb 4, 2020

Email Shuchi Rana  |  20-35 years of age  |  Experience level: first safari

I'm grateful
5/5

I visited Kenya in January and given that I had some few days after my official duty , I decided to look for a tour firm to arranged for my safari in Masai Mara. Trip Advisor Africa Safaris gave me a good rate and the accommodation at Masai Mara Camps and I'm grateful. The vehicle was in good condition and food were perfect. I will do again tour with you when i come back to Kenya in September. Thank - Shuchi Rana

Andy   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 30, 2020

Email Andy  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Andy and not that of SafariBookings.
Lies lies lies- false promises and overpriced
1/5

Promised amazing accommodation totally private Safari . Originally priced competitively but when Seth received his payment the details changed . Different accommodation outside of the reserve instead of inside as agreed. Then charged even more for accommodation he originally stated was inferior . Which we paid because we couldn’t trust him anymore but we had already paid a lot and money to this con artist. Told me balloon Safari was private, wasn’t . Changed our dates of balloon without our consent after we arrived having previously stated we couldn’t have money back as already booked and paid for. After our Safari we travelled back to Nairobi and heard many more stories about this company but that is for other travellers to comment. There are so many genuine companies out there don’t use this one

Reply from Trip Advisor Africa Safaris
Reply from Trip Advisor Africa Safaris
Posted on Feb 4, 2020

Hi Andy,

Thank you you very much for your review, to be honest what your saying is not correct and please stop misleading other guest who want to see this beautiful country,we promise to take you to mara serena lodge but due to Natural calamities, ( Talek river which destroy talek bridge a day to your safari due to prolong heavy rain ,the Land cruiser could't manage to pass,it was even in the daily nation magazine where most of the guest ware airlifted from Masai Mara to Nairobi) due to this we came up with giving you Ashnli mara luxury mara camp https://www.ashnilhotels.com/mara/ same standard, your safari was private with the exception of hot Air balloon .
We are sorry if we did not meet your expectation, but remember things like natural calamities no human being have control over the

Regards
Seth Vincent
Director

Dara Connolly   –  
United States US
Visited: August 2019 Reviewed: Jan 24, 2020

Email Dara Connolly  |  20-35 years of age  |  Experience level: over 5 safaris

Thanks alot for the enjoyable safari.
5/5

When you start to look for a tour online it's always hectic and risk involved l.mostly we depend on reviews, we were looking a for holiday in Kenya and decided to try this company Trip Advisor Africa Safaris. They really did a perfect from communication and service delivery all was really well. One incident that made us like Vincent was on our arrival when our flight delayed and he had to wait for us for more than four hours without additional changes. We can also said that the whole safari was enjoyable and we have no reason to complain rather than compliment them. Thanks alot for the enjoyable safari.

Kiran Thandi   –  
United Kingdom UK
Visited: September 2019 Reviewed: Jan 7, 2020

Email Kiran Thandi  |  20-35 years of age  |  Experience level: first safari

Customer friendly
5/5

Had the best time in Kenya organised by Seth. Encountered a few problems in the fact that my entourage didn’t make the flight but Seth took care of me thoroughly and made sure I was aware of my itinerary and sorted any issues we had. Him and his team went over and beyond in their hospitality, they’re easy, friendly and approachable, and it’s true value for money. No hidden costs and everything is as expected if not better, on time and as promised/ planned. Would defo go again, Kenya is too beautiful to have only have done for 4/5 days. Defo coming back!!!

Demisson Kulkatta   –  
United States US
Visited: December 2019 Reviewed: Dec 30, 2019

Email Demisson Kulkatta  |  20-35 years of age  |  Experience level: first safari

Very Organized Firm
5/5

I bumped into this company by chance and was well surprised by their quick and accurate reply, it was only a day to my travel, they worked out my program perfectly. Vincent was very much organized and could provide our next day program in advance and he made sure we don't miss anything in our safari.I will come back again to do safari with you.

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