SafariBookings has received complaints from clients about Trip Advisor Africa Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 162 Reviews
Erick   –  
United States US
Visited: November 2015 Reviewed: Nov 28, 2015

Email Erick

Do yourself fervor and book Safaris with trip advisor Africa safaris!
5/5

This was fabulous trip from start to the end. I have to say we were a bit
apprehensive when initially booked with Trip advisor Africa safaris,
because it’s not a big travel company or household name. I have a feeling
that is going to change. Everyone that we dealt with was courteous and
professional. Our guide Jacob was absolutely fantastic. His main goal was
to make sure that we were able to see different animals while on game
drive. There was never request that he did not try to full fill and he was
never under any impression that he was out of impatient. He spent the
entire week driving us from Nairobi to Maasia mara, Lake Nauru &Lake
Naivasha.It was beyond our expectation in every way from food,
accommodation &to the entire beauty of Kenya. In deed its a trip advisor as
the name sugest.Thank you again for memorable experience with you,
particularly to Seth Vincent who arranged for us safaris and to the entire
staff.

Fred   –  
Uganda UG
Visited: December 2015 Reviewed: Feb 1, 2016

Email Fred  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience with Trip Advisor Africa Safaris
5/5


Trip Advisor Safari provide a wonderful service! We are always
companied by someone from the company, from airport pick up till airport
drop off. I am solo traveler. This makes me feel safe in Kenya. Same for
other group member. A couple was taking a coach to Mombasa on the
roadside when the trip finished and we were back to Nairobi. Our driver
Kimani stayed with them and made sure they got to the correct bus before
we left. Very happy and lucky to have kimani as our driver. He is
humorous, sharing us many animal stories and his experience, brought
lots fun to the trip. He is also very caring, ensure everyone is good
during the trip. Foods are fresh and tasty. At least better than what I
cooked at home :). The price is really budget. the 6-day budget safari
is $700, while total entrance fee paid to national parks is $400. It
means remaining $300 cover everything from transportation, food,
accommodation, driver's salary, cooker's salary..etc. Yet they still
provide such great service! I will definitely recommend Trip Ad visor
Africa Safaris.

Jackie   –  
Uganda UG
Visited: December 2015 Reviewed: Feb 1, 2016

Email Jackie  |  20-35 years of age  |  Experience level: first safari

My dream came true
5/5


It was my first safari in Kenya and I love it so much! I had a dream and
guys from Trip Advisor Africa Safaris made it true. First I want to say
thank to Vincent. He helped me in organization and was in contact every
day. He is so kind and responsive. Secondly, I want to say thank to the
guide Kimani. He made safari fabulous and funny. We saw so many animals
and birds, I think we were very lucky:) And of course I want to say
thank you to the whole crew of Trip Advisor Africa Safaris guys, you are
awesome!! my 3days masai mara safari is unforgettable you deserve it.

Bob   –  
Portugal PT
Visited: June 2016 Reviewed: Jul 2, 2016

Email Bob  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Bob and not that of SafariBookings.
My worst experience, ever
1/5

I have travelled all over the world, and this was not my first safari, indeed. But I never found an operator that avoids its responsabilities in such a way like this one. There were services not provided to us, and when we asked the operator for a solution, he just said "no problem", and nothing else. They will tell you "no problem" to everything you ask, but actually they will do nothing, they will not accept any responsability, they will not compensate you for any service not provided. Maybe others have had a better experience than us, but I would never recommend this operator.

Reply from Trip Advisor Africa Safaris
Reply from Trip Advisor Africa Safaris
Posted on Jul 4, 2016

Dear Bob,
Thank you very much for sharing your experience with us.
We are really sorry for all that happened while on your trip,we confirmed your trip expecting to deliver our quality and best hospitality services,however your delayed payment to confirm your safari and others who were interested confirmed earlier, hence meeting the required maximum number of pax to depart.We were not in a position to add more people in the bus, since the Van was at required capacity,due to circumstance,we came up with un alternative of securing for you private tour for the same program,however to involved we had to request you to add more money to facilitate your trip.We did not know this was going to happened,but to get other people doing the same program was a night mire,please it was a quick decision which we thought to be the best solution.We Kindly apologies for all that inconvenience and such decision will not be repeated.
Kind regards Seth Vincent.

Kota   –  
Japan JP
Visited: June 2016 Reviewed: Jul 5, 2016

Email Kota  |  20-35 years of age  |  Experience level: first safari

Great experience in first Africa
5/5

It was awesome experience for me. Driver took me around park and well known about animals. His talk about his grand farther is so interesting.
Shef is excellent too. His cuisine is little bit customized for travellor so we can enjoy with no problem.

Hope to participate again with them!

Viraj   –  
India IN
Visited: July 2016 Reviewed: Aug 14, 2016

Email Viraj

Amazing Experience
5/5

The safari was well planned. We confirmed the safari just a day before our travel date and still they considered our booking. All arrangements were great. Enjoyed a lot.

Sammy Wong   –  
Hong Kong HK
Visited: August 2016 Reviewed: Aug 25, 2016

Email Sammy Wong

Arrangement and staff are nice, no worries during our visit.
4/5

The owner communicate well with us before we go. Prepare all fit our needs. We join a 8days safari Kenya & Tanzania, plus a day visit to Giraffe Sanctuary & slum. Every thing was good. We also got the magic moments in Masa Mara and Serengeti. Thanks Vincent, Joel & God love.

Jill   –  
Taiwan TW
Visited: August 2016 Reviewed: Aug 27, 2016

Email Jill  |  35-50 years of age  |  Experience level: first safari

Amazing Experience in First Africa.
5/5

First I wanna say thanks with Vincent, he arranged our trip program and reply the mail answering questions and giving advises very soon.Our guide Jacob who took us to Masai Mara , Nakuru and Naivasha, he very nice and alway make sure we were able to see different animals while on game drive.Ruben who took us from Naivasha , sweetwater and Mt.Kenya, he is so kind and responsive, provides his suggestion it's very useful for us. Thanks all.

Brita   –  
Australia AU
Visited: August 2016 Reviewed: Oct 18, 2016

Email Brita

Well looked after
5/5

Email response was quick and no problem contacting phone

Sami   –  
United States US
Visited: October 2016 Reviewed: Oct 24, 2016

Email Sami  |  35-50 years of age  |  Experience level: first safari

Prompt replies
4/5

There was a misunderstanding but a one call resolution to Seth resolved it

Disclaimer

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