Reviews

Sort By: Date Most Helpful Rating 71-80 of 81 Reviews
John   –  
Kenya KE
Visited: June 2013 Reviewed: Dec 22, 2015

Email John

Oakland Tours & Safari's is Home when it comes to Travel & Reservation Arrangements !
5/5

They are Excellent, Great Reception and Quick in Response.

Arnulf Christl   –  
Germany DE
Visited: November 2015 Reviewed: Nov 30, 2015

Email Arnulf Christl  |  35-50 years of age  |  Experience level: 2-5 safaris

Private Safari to Maasai Mara, Longonot and Naivasha
5/5

Oakland Tours and Safaris did a great job, it was really a great experience. Everything was perfectly organized, very friendly people and comfortable vehicles. We were free to chose the accommodation that best suited our needs and last minute changes were handled professionally. We can absolutely recommend Oakland Tours and Safaris.

Nickson   –  
Kenya KE
Visited: December 2012 Reviewed: Oct 16, 2015

Email Nickson  |  35-50 years of age  |  Experience level: first safari

Good deals and Excellent service
5/5

First time in Mara in December 2012. I got excellent service from Oakland Tours, nice and pleasant staff: I got good deal for 2 nights at Mara Simba, the children had a wonderful experience, Mr. Kamau the driver guide was very experienced and knows the Mara like the back of his hand. Overall – A plus service. Keep up the good work.

Felix   –  
Japan JP
Visited: February 2015 Reviewed: Oct 16, 2015

Email Felix  |  20-35 years of age  |  Experience level: over 5 safaris

Awesome customer exeprience
5/5

The service is great. Customer needs are addressed efficiently and effectively and the safari experience lives up to expectation.

Margot   –  
Netherlands NL
Visited: March 2024 Reviewed: Apr 5, 2024

Email Margot  |  50-65 years of age

Reliable organisation
4/5

From the beginning, Felistus was a very dedicated and patient organizer, she answered every question I had very soon and was very helpful. The trekking to Point Lenana was beautiful, and with funny guide Elijah, quiet cook David and nice companion Joy we had a very good time. The bandas were very simple but clean and nice, and less cold than a tent. Transport to and from the gates was also good.

Rajesh M. R.   –  
Qatar QA
Visited: November 2018 Reviewed: Dec 5, 2018

Email Rajesh M. R.  |  20-35 years of age  |  Experience level: first safari

Very well organized trip,excellent lodges and very cooperative driver.
4/5

Well organized trip with excellent lodges and very good Safari driver. Initial response from their management through mail and WhatsApp for finalizing package also was very good.

John   –  
Canada CA
Visited: January 2018 Reviewed: Feb 5, 2018

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

Great SafariExperience, despite the accommodations
4/5

We booked this private Masai Mara and Lake Nakuru safari online although it was a bit more expensive than others exactly like it, thinking the increase in price would upscale the experience just a little. But we had the same accommodation as others we talked to at our two overnight stops who paid less. The first, Manhattan Camp, in the Masai Mara, was very run down. Maybe thirty years ago when it was built it was a great place. All that left of ‘great’ is the gardens. The zipper on out tent did not work. The mosquito netting had holes in it. The bathroom was a shower I did not want to step in, a shelf mhammered together from old wood was hanging on the wall, and a toilet that had a lid but no seat! The camp entry/reception was a mud pit. This place has simply given up. The food was as basic as possible: either spaghetti, rice, mashed potatoes at every meal all served with the same ‘beef’ sauce. Over and over. The dining hall was big and uninteresting. It did however have a massive tv in the bar section which, when the electricity was on (rarely) was blaring soccer games. Pleasant-not! Hardly ‘dining’ experience. A safari camping experience is one thing but this camp has deceptive older photos and dares to call itself a ‘resort.’ Online it states that each tent has a kitchen. Not ours!
The second was a hotel at Lake Nakuru (City Max) in a very very sketchy neighbourhood. Secure but you don’t want to walk around here at night. Grumpy daytime front desk staff and manager. Night front desk was good. Restaurant with maître de and two uniformed wait staff. But, again, the food was miserable. I pushed away the dinner after a few bites as did a few of the other four couples in the restaurant. The room was good. The beds were good. But this neighbourhood is noisy, way into the night. Our room was directly above the kitchen early, so early mornings there was banging pits and pans, etc. I complained about this to the manager but all I got was a blank stare. As for the wifi, although this place claims to have it throughout - forget that. We just gave up on it. It does work sort of in the dining hall.
So, as far as accommodations are concerned, this safari is not just budget but very very budget.
The best part of the safari was Robert, our driver/guide. We had a safari van with openable roof all to ourselves. Robert was a great driver and an informative guide. He was sensitive to what we wanted and made sure we were always having a positive animal viewing experience. We saw almost every savannah animal you could think of . So that made up for the questionable acccommodation. Ask for him if you are still going to book after reading this review.
The owner of the tour company, Felistus, was quick to respond to our emails and even got us onward train tickets to Mombasa. So she is good. I am not sure however that she has recently or ever visited the two places we overnighted in. She and all others who use them should think again.
‘Budget’ does not have to mean ‘inadequate’!

Karen   –  
United Arab Emirates AE
Visited: June 2016 Reviewed: Jun 21, 2016

Email Karen  |  20-35 years of age  |  Experience level: first safari

Felistus arranged our tour on very short notice.arrangements were good n gave us a good deal.
4/5

I would say Felistus n the entire team did a fantastic job. And exceeded our expectations, n made Mum n me have a wonderful n memorable holiday. I would certainly recommend Oakland tours to friends n family.

Gabriel Olushola   –  
Qatar QA
Visited: February 2016 Reviewed: May 1, 2016

Email Gabriel Olushola  |  35-50 years of age  |  Experience level: first safari

It was awesome
4/5

They rendered a very good service and communication was excellent, they lived to my expectation. am looking forward to visit Kenya again during my next vacation because of the service rendered to me by them Please keep it up.

Ife   –  
Nigeria NG
Visited: August 2015 Reviewed: Dec 16, 2015

Email Ife  |  20-35 years of age  |  Experience level: first safari

great experience
4/5

My contact person at Oakland Tours and Safari was Felistus, she was very prompt to replying any email and very professional, upon arrival my guests had a wonderful holiday experience and of course a gift from the Oakland Tours and Safari team.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0
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