Splendor Holidays Kenya
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
Email Kathleen | 20-35 years of age | Experience level: first safari
Great Company!
My husband and I had an unforgettable experience at the Masai Mara (3 Day joining safari). Lucy was informative and prompt to respond to our emails. Ruth was on time when she met us at our hotel to bring our luggage to the office which were kept safe. Lucy and Ruth are friendly and friendly, reliable and ensured our trip has no flaws. James was our driver, he knew the Masai Mara with this eyes closed, excellent driver and helped us find the big 5! Accomodation and food at the Masai Mara was satisfactory - staff for accomodating. Will definitely use this Company again when we come back !
Email TINA EVANS | 65+ years of age | Experience level: first safari
Very professional and helpful from the very start of our booking. Excellent communication throughou.
From the initial inquiry and right through the booking process Lucy & Ruth have been excellent any queries or questions have been addressed straight away.
Ruth met us at the start and end of our Safari to ensure we had no issues and everything went as planned.
Joesph our guide was very knowledgeable and friendly and made our safari informative and fun.
Definitely lived up to expectations, superb experience.
Thank you Splendor Holidays.
Email Canon Jane | 50-65 years of age | Experience level: first safari
Lucy you have left Indelible mark and excellent impression which is a lasting impression
Lucy of Splendour,Our hearts were thrilled by what we received, pick up and drop at the airport was excellent, hotels were supper, the customer care was very professional , breakfast was more than enough, the city tour well organized and met our expectations, for example I have read about the golden Buddha statue and the twin towers, I saw with my eyes
IN
Email Ujjal | 65+ years of age | Experience level: 2-5 safaris
An excellent tour organisation . All credit to Lucy and her team for making our tour a grand success
We , twenty in a group, were in soup two days prior to our departure from India when other tour operator Kenya Walking Survivors Safari headed by one Mr Otieno , with whom we had been coordinating for more than 6 months and paid more than 8000 USD as advance , duped us by suddenly disappearing and severing all communications and contacts - he was simply unreachable and untraceable. At that point , through some local contact at Nairobi, Lucy from Splendor Holidays Kenya came to our rescue and took over our travel plan matching our original itinerary. She did the job so assuringly and meticulously within next 48 hrs that we took our flight to Nairobi from Mumbai with all confidence. From the point we landed till we left after 7 days she was with us all along to ensure that we didn’t face any difficulty. She made our tour ever memorable. Wish all success to Splendor holidays.
IN
Email PRASANTA | 65+ years of age | Experience level: 2-5 safaris
Splendor Holidays Kenya is very friendly , helpful , accommodative and customer friendly.
Ms. Lucy of Splendor Holidays was the in- charge of our 10 days Safari Tour of Masaimara and Serengeti. She has a pleasant personality and is very good in communication.We were cheated by another tour operator Mr. Otieno who landed us in soup after taking 25% advance and then vanishing from the scene just a few days before our tour was supposed to begin . We contacted Ms. Lucy only about ten days before our tour . However , within this short time she organised the full tour covering all points we were supposed to visit as per our original plan ( drawn up by Otieno ). Even in this peak tourist season , she tried to take care of the full Safari programme meticulously and we enjoyed an excellent trip. However , we could not get good lodges at all the places , probably because of our late bookings and huge seasonal rush ( though Otieno took advance from us in February ,2019 , he did not do any booking ). Particularly in Kenya , many places we stayed at were not upto the mark. Lodges in Tanzania were all quite good. Nevertheless , the whole tour was very good and Ms. Lucy accompanied us herself throughout Kenya to personally see to it that we do not face any inconvenience. Ms. Lucy has done a great job as far as our trip was concerned.
Email Caroline | 20-35 years of age | Experience level: over 5 safaris
Reliable and efficient;We loved it!
They communicate effectively and provide prompt reliable service.They exceeded our expectations on the trip.
Email Lily.A | 35-50 years of age | Experience level: 2-5 safaris
The team is professional, helpful and patient always focusing on solutions
Splendor are quick with their response, accurate and precise. They are professional and amazing as they go over and above to ensure one gets the best service. I have used them for 3years now and never been disappointed. Highly recommended when looking for a quick last minute holiday as they always have solutions. Congratulations Lucy.
Email Nicole | under20 years of age | Experience level: first safari
It was more than what i had imagined
The communications were superb they Lucy kept checking up on us everyday which was quite a good gesture. The services where on top of the roof very good services indeed i loved the services. The trip in general as above all my expectations and given a chance i'd do that again and again.The safari tour itself was amazing i got to go to places i've never been before with good and polite service men its a plus.
US
Email Miriam | 35-50 years of age | Experience level: first safari
My daughters vacation to Dubai was very exciting, they had alot of fun. Thanks Splendor Holidays
The communication is top notch updating on every step of the trip, the visas, airport pickup to the hotel and the different activities they organized. I would recommend Splendor Holidays Kenya Ltd to anyone who wants to get value for their money.
Email Shiku | 35-50 years of age | Experience level: 2-5 safaris
Professional, Efficient, knowledgeable and great customer service!!
The communication was on point from moment of booking, to when the tour guide arrived to pick us up and all through our journey to the Masai Mara. We will Definitely use then again and recommend them to our family and friends!